What we're about

We're a passionate band of designers dedicated to advancing the theory and practice of SERVICE DESIGN in Atlanta (and beyond). We build community through informal get-togethers, curated events, and on-going dialogue.

What's service design, you ask?

According to Service Design Network, service design is "the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers."

More simply put: service design is a shared language for helping people of all skills and backgrounds work together to create sustainable value for all service participants.

Upcoming events (1)

9th Annual Atlanta Service Jam

SunTrust Plaza


Atlanta Service Jam is a 48-hour design event where interdisciplinary teams design, prototype, and present new service concepts in a high energy, innovative environment. Along with 100+ locations in the Global Service Jam network, we bring robust service concepts to life and make friends in the process! As a Jammer, you will learn and apply a variety of service design and creative skills applicable to all industries and fields. Network with a mix of designers, non-designers, and students before presenting your work to the group. The global theme will be announced at 6:30PM on Friday (local time). All projects must be uploaded to the Global Service Jam platform by 2:00PM on Sunday. Whether you are a designer looking for new skills, someone who has never heard of service design, or a service design expert, come join us for a weekend of collaboration, learning, fun, and shared energy. This event is perfect for people with backgrounds in UX, interior design, architecture, graphic design, engineering, management consulting, customer experience, psychology, or any field that could benefit from a service approach. See more details, photos, and videos at http://AtlantaServiceJam.org. Global Service Jam: http://globaljams.org/jam/globalservicejam Meals, beverages, and learning materials are included in ticket price. Ticket prices will increase to $25 on March 22. Please contact us at atlantaservjam@ gmail.com for student or group pricing. **Schedule subject to change as we refine our prototype :)** Friday, March 29 5:30pm Introductions 6pm Dinner and theme kickoff (Speaker 1) 6:30pm Brainstorming, then form teams 8pm First concept share-out 9pm Go home, sleep :) Saturday, March 30 8:30am Breakfast 9am Prototype and test concepts 12pm Lunch (Speaker 2) 4pm Shareout refined concept 5pm Refine concept 6pm Dinner 9pm Optional Drinks on the town, go home Sunday, March 31 9:00am Breakfast 9:30 Test prototypes, make working demos 12:30pm Lunch 1pm Present concepts, share with the world! 2pm Go home

Past events (17)

Month-Long Scavenger Hunt

Needs a location

Photos (26)