About us
We're a passionate band of designers dedicated to advancing the theory and practice of SERVICE DESIGN in Atlanta (and beyond). We build community through informal get-togethers, curated events, and on-going dialogue.
What's service design, you ask?
According to Service Design Network, service design is "the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. The purpose of service design methodologies is to design according to the needs of customers or participants, so that the service is user-friendly, competitive and relevant to the customers."
More simply put: service design is a shared language for helping people of all skills and backgrounds work together to create sustainable value for all service participants.
Upcoming events
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- $30.00
Civic Jam
Harmonic Design, 50 Hurt Plaza SE #930, Atlanta, GA 30303, USA, Atlanta, GA, USSpend a weekend using service design to tackle real civic challenges facing Atlanta!
Civic Jam is a three-day, hands-on design jam hosted by SDN Atlanta in partnership with Civic Tech Atlanta, with thanks to our host sponsor, Harmonic.
You'll join a small team, dig into a civic challenge, and take it through the full service design process, from framing the problem to presenting your ideas at the end of the weekend.
When
- Friday, Nov 13: 6:00–8:00 PM
- Saturday, Nov 14: 9:00 AM–6:00 PM
- Sunday, Nov 15: 9:00 AM–1:00 PM
Who should come
No government experience needed (but encouraged)! Designers, researchers, product folks, public servants, students and the civic-curious are all welcome.
Teams are formed on site, so come solo or bring a friend.What you'll get
- Hands-on experience applying service design to real civic challenges
- Talks from local practitioners (speakers TBA)
- Coaching from experienced service design mentors all weekend
- Career extras: resume reviews and elevator-pitch practice
- A weekend of connecting with Atlanta's design and civic tech community
Your ticket helps cover meals, snacks and workshop supplies for the weekend. More details, including speakers, topics, and themes will be shared as they're confirmed. Stay tuned!
Interested in sponsoring or partnering with Civic Jam? Reach out to us at servicedesignatl@gmail.com.
3 attendees
Past events
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