**ATTENDANCE POLICY - THUMBS UP THEATRE TORONTO**

**(For In-Person Events Only)**
This policy exists to promote fairness, respect, and responsible participation in our group events — especially when discounts, promo codes, and limited seating are involved.

**Why This Policy Exists**
We’ve created this policy in response to:

* A high number of no-shows at some events
* Members requesting and receiving **promo codes**, then failing to attend or pay the meetup fee

**We understand that emergencies happen.** But repeated no-shows, last-minute cancellations, and lack of follow-through are not acceptable. This policy helps to:

* Reward members with strong attendance
* Encourage courtesy and commitment
* Prevent abuse of privileges
* Ensure limited spots go to engaged members

**What Counts as a "No Show"**
You’ll be marked as a no-show if you:

* Don’t attend an event you RSVPed for, **or**
* Cancel your RSVP **after 6 p.m. the night before** or **on the day of the event**

✅ *No penalty if you:*

* Bought your ticket in advance and shared your seat number with the organizer
* Offered your ticket for free to other members

**Members in Good Standing**
Members with solid attendance records receive:

* **Priority access** to events with limited space
* Eligibility for **free tickets** and other perks
* Occasional leniency for unexpected no-shows

**Promo Code Eligibility**
You become eligible for **discount promo codes** after you:

* Attend **three theatre events** with Thumbs Up, *or*
* Pay the **$3 meetup fee in advance**

Promo code privileges may be revoked if:

* You receive a promo code, then **don’t show up** at the meetup location
* You **don’t pay the $3 fee** (for yourself *and* your guests)

🧾 Promo code privileges can be restored by paying your **outstanding fees**, but you may be required to pay the meet fee in advance for a period of time

**Promo Code Rules**

* Promo codes must be **requested directly** from the organizer
* They are only for the use of the **eligible member** and their **registered guests**
* **Sharing promo codes** is strictly prohibited

🚫 *Sharing a code with anyone else will result in automatic removal and ban from the group.*

**Signing up with Guests**

* You must RSVP with all guests listed
* If you fail to register your guest(s) after requesting a promo code, you may be **removed and banned**

**Limited Space Events & Waitlists**

* Priority is given to members with **good attendance**
* Members with poor records or unpaid fees will **not** be offered spots
* Waitlisted members may be approved at the organizer’s discretion

⚠️ If you receive a confirmed spot and:

* **No-show**, or
* Cancel with **less than 24 hours’ notice**

→ You may be fined **$10 per person** or removed from the group
→ Promo code privileges may be reinstated once the fine is paid

**Poor Attendance**
You’ll lose promo code/event privileges if:

* Your **no-shows equal or exceed** your total number of attended events

You’ll be **removed and banned** if:

* Your **no-shows exceed your attended events by 10 or more**, or
* You **repeatedly cancel with less than 24 hours' notice**

✅ You can restore your standing by attending more events than you’ve missed.

**Refusal to Pay Fees**
A member will be removed and banned if they:

* Refuse to pay the $3 meetup fee or try to avoid paying it after receiving a promo code
* Show up without RSVPing and **refuse to pay** the fee while socializing with the group

TOP IMAGE: https://www.heritagetrust.on.ca/en/ewg/ewg-home/about-us

Belinda

THUMBS UP THEATRE TORONTO - Celebrating 15 Years!

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THUMBS UP THEATRE TORONTO - Celebrating 15 Years!

ATTENDANCE POLICY

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