Agile at Scale SIG - Data Driven Coaching

Topic: Data Driven Coaching

Data Driven Coaching - Turning Team Data Safely into Insights and Actions

Team data and dashboards can be misused and cause more pain than results. Having the team run blind to its historical data though is often worse, with solely opinions and gut-feel driving process change. Helping your teams see and understand a holistic balance of their data will give your coaching advice context and encourage team constant improvement through experiments and reflection.

Coaching dashboards are about balancing trade-offs. Trading something your team is great at for something they want (or need) to improve. Having the team complete the feedback loop and confirm than an experiment had the intended impact, will process improvement be continuous and sustainable.

This session shows how to expose data to teams in order for them to retrospect productively, determine if a process experiment is panning out as expected, and to vigorously explore process change opportunities. Recent research shows strong relationships of certain metrics to process and practices, and this session demonstrates how these metrics have and can be tied to timely coaching advice.

The real-world dashboards demonstrated in this session show most common problems and how to avoid them with before and after shots and quotes from the teams impacted by them.
In this session you will –

• Learn how you can not only gather data, but use it to improve the process, with examples!
• Learn how your can tie data insights to coaching advice (data driven coaching)
• Learn how you can detect, predict and avoid data gaming and dashboard misuse
• Learn from my mistakes, and mistakes I’ve seen others with real examples of Agile coaching dashboards (good and bad)

Learning Outcomes:

• How to reliably expose team data for process improvement
• How to tie data to coaching advice (data driven coaching)
• How to avoiding data gaming and dashboard misuse
• Real examples of Agile coaching dashboards (good and bad)

Speaker: Troy Magennis

Troy is the founder and consultant for Focused Objective LLC (focusedobjective.com) the leading quantitative analysis and forecasting vendor for the software industry for the last five years. Troy regularly speaks at industry conferences and promotes the better use of historical data, metrics and quantitative techniques to anyone who listens.

Troy has worked at all levels of the technology industry for the last 30 years, from entry level positions to Vice President for 1,000+ person technology organizations (Sabre Airlines, Travelocity, LastMinute.com, Corbis) and now consults for major companies like Tableau Software, Microsoft, Skype, Walmart, Siemens, LeanKit.

Agile at Scale SIG Info:
Food and Drink will be provided courtesy of Agile Austin.
Seating is limited!

Please make sure that you are able to attend this session. Seating is limited and on a first-come, first-served basis. We want to give everyone the opportunity to attend, so please only sign up if you are committed to attending.

For more information/questions, please send email to: agileatscalesig@agileaustin.org .