Mastering Stakeholder Engagement for Business Analysts

Have you ever encountered a difficult stakeholder? Or struggled to balance competing needs and expectations across different stakeholder groups?
These aren’t just real challenges that Business Analysts face – they’re also some of the most common questions asked in BA interviews. Whether you’re already working as a BA or preparing to step into the role, mastering stakeholder engagement is essential for both project success and career growth.

Join us for a practical and interactive session where Jasmine will share strategies, tools, and real-world tips to help you build stronger relationships and engage effectively with stakeholders.

She’ll cover:

• Why stakeholder engagement matters
• Identifying your stakeholders
• Understanding stakeholder needs & perspectives
• Building trust and rapport
• Engagement strategies across the project life cycle
• Handling difficult stakeholders & situations
• Practical tools & your real-work tips

Don’t miss this opportunity to sharpen one of the most in-demand BA skills and gain insights you can apply immediately in projects and interviews.

Speaker's Bio
Jasmine is a Business Systems Analyst who specialises in analysing business processes and requirements and translating them into effective system solutions. With a Master's in Professional Business Analysis from Victoria University of Wellington and previous working experience, she brings a strong understanding of how technology supports organisational goals.
Behind the goals, she believes that a Business Analyst needs to understand and uncover business needs through effective communication and engagement. Jasmine has also spoken at a few talks and events on system analysis, stakeholder engagement, and career development, sharing practical insights from both project delivery and mentoring. She is passionate about helping teams and individuals bridge the gap between business needs and technology.

• Connect with Jasmine on LinkedIn: https://www.linkedin.com/in/jasminejheng/

Event Agenda
7:00 p.m. – Welcome & Introduction (5 mins)
7:05 p.m. – Presentation (35 mins)
7:40 p.m. – Q&A Session (15 mins)
7:55 p.m. – Closing Remarks (Wrap-up)