Building Successful Online Communities
Details
Presenters:
Linda Crowe, Program Director, IBM Community
Celia Chase, VP of Marketing, OrionX
Online communities provide insights into customers’ preferences, increase customer retention, and decrease support costs.
How do organizations build, grow and engage effective online communities in this time of physical distancing?
Join Celia Chase of OrionX and Linda Crowe of IBM as they share best practices for creating and growing a thriving online community.