Civic Tech Toronto hacknight #95 with Safiah Chowdhury

Presenter: Safiah Chowdhury (@SafiahC (http://twitter.com/SafiahC)) from the City of Toronto

In order to improve how residents access social assistance, we undertook a comprehensive human-centered process that empowered users of the system to co-develop the modernized access model. Using design thinking, prototyping, and piloting approaches, this unique method to human service redesign was transformative for its learnings and outcomes.

Safiah is a Policy Development Officer for the City of Toronto, interested in the intersections of policy development and ground insights/knowledge for the purposes of poverty reduction.

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Our weekly civic tech hacknights bring together designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, and all other Torontonians who share an interest in making Toronto more responsive, prosperous, sustainable and equitable, through design, tech, and data. (Coders are welcome, but you don’t have to be a coder to contribute!) Come and be part of it!

Agenda:

6:30-7: Welcome and intros
7-7:30: Presentation and Q&A/discussion
7:30-9: Breakout groups (make something!)

For more info, visit civictech.ca (http://civictech.ca/).

Here's our Code of Conduct: civictech.ca/about-us (http://civictech.ca/about-us/)