Civic hacknight #424 - Discovery and redesign on disability benefits (VIRTUAL)

*This is the virtual registration for this event. To attend in person, please RSVP here.

Topic: Discovery and redesign on disability benefits

• Just before the pandemic, the Canadian Digital Service (CDS) was helping Economic and Social Development Canadian (ESDC) put the Canadian Pension Plan Disability (CPP-D) application online. While COVID happened and that body of work was put on hold, the team used a few different approaches to change hearts, minds, and tech about delivering human centred technology. This is a quick talk about how the team used discovery and prototyping approaches to do that.

Presenter: Jeff Maher

• Jeff Maher is a civic tech nomad, having done stints with the Canadian Digital Service, US Digital Service, and US state teams as an engineer, product manager, and researcher.

Join us via Zoom (webcams and mics optional, but encouraged):

• A Zoom link will be made available to everyone who RSVPs!

Agenda:

• 7:00-7:20 = Welcome and Introductions
• 7:20-7:50 = Presentation and Q&A/discussion
• 7:50-9:00 = Breakout groups

Code of Conduct:

• http://civictech.ca/about-us

Check in with us on the Civic Tech Toronto Slack:

• https://link.civictech.ca/chat

Accessibility:

• We're exploring ways to make our hybrid hacknights more accessible. At the moment we provide video and audio of the presentation through Zoom and automated closed captioning.

About Us:

• Our weekly civic tech hacknights bring together Torontonians (designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, community organizers, and more) who share an interest in making Toronto more responsive, prosperous, sustainable, and equitable through design, tech, and data. Come and be part of it!

For more info:

• http://civictech.ca