Be Unreasonably Hospitable in CS!

Businesses are losing money and customers left and right because they're failing to consider how they're making people feel. There's an obsession in CS currently that value must be measurable to matter, but the brain doesn't work that way. We humans were around making value-based decisions long before symbolic numbers arrived. Emotions decide and numbers justify, according to science. A bit of unreasonable hospitality can be your competitive advantage.

Join CS and Unreasonable Hospitality expert -- and perennial favorite speaker -- JB Bolton to explore:

• The difference between service and hospitality
• How unreasonable hospitality can become your competitive advantage
• The three pillars of hospitality to consider in your business
• Why hospitality matters for recurring revenue
• How to transform your business with unreasonable hospitality