
What we’re about
This community will explore the role of Customer Success as part of an organization’s strategy. Our main goal is to bring Customer Success and Professional Services Professionals together as a resource for each other. We will focus primarily on building a community, knowledge sharing, and networking. CuSP aims to achieve this by hosting a regular meetup where members of the CS & PS community come together to share best practices for creating strategy, exploring similarities and differences of adjacent practices, and how CS & PS creates value for organizations.
EXCITING NEWS! As of October 2021, the MeetUp group will be sponsored by Melo Associates, a Chicago based Recruitment Firm that focuses on Customer Success & Professional Services Hiring. Check out the website here: https://meloassociates.com/.
Volunteer Signups
Sponsorship Signups
Speaker/Panelist Signups
Upcoming events (1)
See all- CuSP + TechWalk Chicago present "A Customer Success Walk"Blue Bottle Coffee , Chicago, IL
IMPORTANT TO KNOW
- Join us for our PARTNER event with TechWalk Chicago! Register here to RSVP: https://lu.ma/37n3797s?tk=rDhEox
EVENT OVERVIEW
Join us for TechWalk Chicago on Tuesday, June 17, 2025—a refreshing networking experience designed for professionals in the Tech and SaaS communities. Organized by TechWalk Chicago!This event offers an opportunity to connect with peers while enjoying a leisurely walk on the Chicago Riverwalk!
We are so thankful to the Co-Directors Shara Deepankar and Chrystal Caden-Price for inviting us!
We are excited to share that the CuSP Leadership Board: Swati Garg, CEO of Melo Associates, Parul Bhandari, Fractional Customer Experience Leader & Founder of CustomerXSuccess and Founder of South Asian Success, Kimberly Renee Knowles, Customer Success Manager/Account Manager of Upswing and a special visitor Bhavika Kocchar, Customer Success Leader at Egnyte and Founder of Allin1Place will be co-hosts with TechWalk Chicago for this event!
We recommend arriving by 5:15 PM as the walk will promptly start at 5:30 PM!
Agenda
5:15 PM - Arrive and getting ready to walk and chit chat
5:30 - 6:30 PM - Walk and Network
6:30 PM - 7:15 PM - Hang out after and chat with the CS CommunityDon’t miss the chance to connect with us and this amazing TechWalk Chicago community! See you there!
WHERE:
Meet at Blue Bottle Coffee and then we'll walk with the group on the Chicago RiverwalkHOW:
Introduce yourself to the CuSP team, Parul, Kimberly or Swati and start the conversation!We look forward to seeing you soon!
Thanks to all our CuSP and event sponsors:
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CuSP Sponsor: Melo Associates
CuSP Leaders Sponsors- Melo Associates and CustomerXSuccessABOUT CuSP
Learn more about CuSP: A Customer Success Community and join our Meetup group: https://www.meetup.com/CuSP-A-Customer-Success-Community/Volunteer Signups: https://cusp.typeform.com/to/Jh3bTo
Sponsorship Signups: https://cusp.typeform.com/to/hfo8vI
Speaker/Panelist Signups: https://cusp.typeform.com/to/x9oMIdQUESTIONS?
If you have any questions please contact Swati, Parul, or Kimberly via the CuSP Meetup group or connectwithcusp@gmail.com.
#ConnectWithCuSPCuSP is sponsored by Melo Associates, a Recruitment Firm focused in Revenue Protection and Expansion Hiring. Check them out here: meloassociates.com
To learn more about the Customer Success Function, check out The Customer Success Association at https://www.customersuccessassociation.com/