Strategy: Why Should I Care? – an event hosted by CuSP

Join your Customer Success Community at CuSP’s second event!

AGENDA

5:15 - 6:15pm - Networking + welcome

6:15 – 7:00pm - Strategy: Why Should I Care? - Speaker Nicole Barker

7:00 - 7:30pm - Drink and connect with CS enthusiasts and practitioners

Food and beverages will be provided thanks to our food & beverage sponsor, Medpricer (medpricer.com).

Meetup space will be provided thanks to our space sponsor, seoClarity (seoclarity.net).

EVENT OVERVIEW

We are excited to announce Nicole Barker as our speaker for this event!

Strategy: Why Should I Care? Through this topic, Nicole will discuss why and how Customer Success team members should build a strategy to decrease churn and enhance the overall experience of the Customer. Creating an effective strategy that is unique to your individual customer(s) which will increase satisfaction and build loyalty.

Speaker: Nicole Barker, Senior Director of Customer Success, Medpricer

Nicole Barker is the Sr. Director of Customer Success at Medpricer, where she just recently celebrated her 1-year anniversary. Nicole has served in customer facing roles as a leader for over 15 years. She also has a clinical background with very relevant experience in healthcare and supply chain. She is committed to helping the Customer Success & Sourcing teams to better understand the voice of customer and the uniqueness of the healthcare market.

IMPORTANT TO KNOW

• All registrants must register via Eventbrite with their full name and email, and must bring a valid ID to enter the event: https://www.eventbrite.com/e/strategy-why-should-i-care-an-event-hosted-by-cusp-registration-74636645215?aff=cusp1105

• Located in North Loop, the seoClarity office is easily accessible via CTA, Metra, or Divvy. The building is also wheelchair accessible.

It'll be a great event of learning, networking, and food. We look forward to seeing you there!

ABOUT US

Learn more about CuSP: A Customer Success Community and join our Meetup group: https://www.meetup.com/CuSP-A-Customer-Success-Community/

Volunteer Signups: https://cusp.typeform.com/to/Jh3bTo
Sponsorship Signups: https://cusp.typeform.com/to/hfo8vI
Speaker/Panelist Signups: https://cusp.typeform.com/to/x9oMId

QUESTIONS?

If you have any questions please contact Dendra and Swati via the CuSP Meetup group or connectwithcusp@gmail.com.

#ConnectWithCuSP