What we're about

If you're committed to exploring, understanding or achieving Customer Success in 2019, there's never been a more opportune time get on to Customer Success bandwagon. This event is all about sharing best practices, templates and some serious discussion on what works and what fails. It's truly the Golden Age of Customer Success. This Meetup group is dedicated to Customer Success Networking and learning/optimizing best practices. If you have a job title that starts with Customer, followed by Success, Support, Service, Marketing, Lifecycle, Management, this is the group for you!

Upcoming events (1)

2020 - Feb San Francisco Customer Success Meetup

Topic: Fireproofing vs Firefighting: An Expert Guide to Proactive Decision-Making for Customer Success Leaders No matter when you’re brought in as a CS leader to an organization, or what stage your organization is at, there are always fires to put out. Whether you are addressing customers who are ready to churn or overworked and under-compensated CSMs, there’s certainly never a dull moment. As a CS Leader, how do you balance putting out fires and creating strategic plans for the future? What do you do when there are competing priorities? Are there different ways to approach this? What do you tackle first? Come join us in San Francisco on February 27th at 5:30 PM to learn the answers to these questions and more! Moderated by Lauren Costella, CS Evangelist and VP of Customer Success for GoodTime.io, in conversation with Maranda Dziekonski, VP of Customer Success and People Operations at Swiftly; Kristen Hayer, Founder and CEO of The Success League; and David Sakamoto, Vice President of Customer Success for GitLab, we’ll discuss how they approach this conundrum and the models they use to plan better. Don’t miss it!

Past events (48)

2020 - Jan South Bay Customer Success Meetup

3333 Scott Blvd

Photos (86)