Driving CX Forward – a golf networking event

Join us for an invitation-only day of golf for CX, Operations, and AI leaders – with expert tuition, great company, and honest conversation about what's actually working in the CX industry.

Whether you play regularly or have never picked up a club, you’ll be in good company at our exclusive leisure and networking event. The experience begins with a guided session led by professional coaches, covering grip, stance, and swing, before moving onto the driving range and putting green.

Who are we?
babelforce: Specialists in enterprise voice and customer service automation. We help businesses connect their systems, simplify complex workflows, and run contact center operations on their own terms.

Who should join?
​Places are limited and designed for Directors, C-suite executives, and senior leaders responsible for shaping strategy and driving customer experience, operations, and transformation.

What to expect
​This isn’t just a day on the course — it’s a chance to step back from day-to-day operations and engage with the bigger questions shaping customer experience today.
​Our CEO-led expert session will dive into the most pressing challenges in CX, from rising customer expectations to the real-world impact of AI. Expect grounded perspectives, practical examples, and honest discussion about what’s working and what isn’t.

You’ll walk away with:
⇨ A clearer view of how AI is reshaping CX today
⇨ Actionable ideas to improve efficiency, personalization, and scalability
⇨ Insight into common pitfalls and how to avoid them
⇨ Fresh perspectives from peers facing similar challenges

Expert tuition is included, with professional golf coaches guiding you on the driving range and putting green — helping beginners learn the basics and experienced players refine their skills.

​​Agenda
​​​14.00 — Arrival and Networking
14.30 — Expert Session with Pierce Buckley: Navigating CX Challenges in the Age of AI
15.00 — Guided Golf Experience: Driving Range & Putting with Pro Coaching (Grip, Stance & Swing)
17.00 — Open Session: Driving Range & Networking
18.00 — Dinner

​​Equipment information
​All necessary golf equipment will be provided at the event.