HUMAN + AI Interaction Science Lab ldn

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With so many AI tools, bots and agents available, knowing which one to use and when can quickly become confusing. In this session, we’ll explore the different options available and how to identify the right tool for the job. We’ll look at how AI can automate everyday tasks, where different bots fit into your workflows, and how to avoid unnecessary complexity. The aim is to move beyond experimenting with AI towards making practical choices that improve how you work.

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In this session, we explore how AI can help casinos and hospitality businesses create dynamic guest journeys that change in real time. We’ll look at how location, behavior, preferences, venue conditions, and live events can work together to understand what a guest may want next. Rather than presenting a static list of offers, the system continuously adapts the experience as the guest moves through the property, creating more relevant interactions across gaming, dining, entertainment, and hospitality.

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Domain-driven design gives teams a powerful way to model complex business problems but in practice, the knowledge captured during domain modeling gets lost on the way to production. This session is for engineering and product teams who use domain-driven design to model complex business problems. We’ll explore how ontologies turn your domain into a searchable domain index, so anyone can look-up a concept and trace it to the code, data and APIs that implement it.