Emotional Intelligence 'Navigating Your Thoughts & Feelings'

Hi, I'm Terry — great to meet you!
Originally from London, England, I’ve been living in sunny Florida for the past 8 years. I’m a certified NLP Practitioner and accredited Emotional Intelligence Coach with over 23 years of experience in Learning & Development. My passion is helping people grow, navigate challenges, and unlock their full potential.

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### Emotional Intelligence Coaching Module (6 Sessions)

Format: 1:1 Coaching (60 minutes per session)
Outcome: Improve the client’s awareness, regulation, empathy, and interpersonal effectiveness through emotional intelligence.

### Session 1: Foundations of Emotional Intelligence

Objective: Introduce EI, assess current baseline, and set coaching goals.

Topics:

• What is Emotional Intelligence? (Goleman's 5 components)

• EI vs IQ vs Personality

• Self-assessment: Where are you now?

• Identify personal or professional situations where EI is needed most

Tools/Exercises:

• EQ-i 2.0 Self-Assessment or simplified EI questionnaire

• Wheel of Emotional Intelligence

• SMART goal-setting for the program

Homework:
Track emotional triggers and responses for 7 days (Reflection Journal)

### Session 2: Self-Awareness

Objective: Increase awareness of emotions, triggers, and internal patterns.

Topics:

• Emotional literacy: Naming your feelings

• Triggers, thoughts, and emotional narratives

• The impact of self-awareness on decision-making

Tools/Exercises:

• Emotional Audit Template

• The “ABC” Model (Activating Event → Belief → Consequence)

• Mood Tracker or App (e.g., Mood Meter)

Homework:
Identify 2–3 patterns in emotional reactions; write a reflection

### Session 3: Self-Regulation & Managing Emotions

Objective: Learn tools to manage and redirect emotional responses productively.

Topics:

• Understanding emotional hijacks

• Techniques for emotional control (reframing, breathing, labeling)

• Building resilience and pause power

Tools/Exercises:

• The 6-Second Pause Technique

• STOP Method (Stop, Take a breath, Observe, Proceed)

• Emotional Agility by Susan David – discussion points

Homework:
Practice reframing or pausing in real situations; journal 1–2 examples

### Session 4: Social Awareness & Empathy

Objective: Develop the ability to understand others’ emotions and perspectives.

Topics:

• Empathy vs sympathy

• Reading non-verbal cues

• Emotional mirroring & active listening

Tools/Exercises:

• Empathy Mapping

• Perspective-taking activity: “Walk in their shoes”

• Role-play or analysis of difficult social situations

Homework:
Practice deep listening with 2 people and reflect on outcomes

### Session 5: Relationship Management & Communication

Objective: Improve emotional influence, conflict resolution, and authentic communication.

Topics:

• Assertive vs aggressive vs passive communication

• Difficult conversations

• Building trust through empathy and emotional honesty

Tools/Exercises:

• Nonviolent Communication (NVC) Framework

• The Ladder of Inference

• Feedback Role-play using SBI (Situation-Behavior-Impact)

Homework:
Prepare for a difficult conversation using NVC or SBI; practice and reflect

### Session 6: Integration, Growth Plan & Sustaining EI

Objective: Reinforce learnings, review progress, and plan for continued development.

Topics:

• Review goals and progress

• Integrate EI into daily life and leadership style

• Strategies for sustaining growth (books, habits, peer support)

Tools/Exercises:

• Strengths/Improvements reflection

• Personal EI Development Plan (3-6 months)

• Self-contract or accountability commitment

Homework:
Complete and commit to your Personal EI Plan; optional follow-up check-in

Please message me directly and we can discuss via Zoom how I can help tailor these modules specifically for you.

Hi, I'm Terry — great to meet you!
Originally from London, England, I’ve been living in sunny Florida for the past 8 years. I’m a certified NLP Practitioner and accredited Emotional Intelligence Coach with over 23 years of experience in Learning & Development. My passion is helping people grow, navigate challenges, and unlock their full potential.

***

### Emotional Intelligence Coaching Module (6 Sessions)

Format: 1:1 Coaching (60 minutes per session)
Outcome: Improve the client’s awareness, regulation, empathy, and interpersonal effectiveness through emotional intelligence.

### Session 1: Foundations of Emotional Intelligence

Objective: Introduce EI, assess current baseline, and set coaching goals.

Topics:

• What is Emotional Intelligence? (Goleman's 5 components)
• EI vs IQ vs Personality
• Self-assessment: Where are you now?
• Identify personal or professional situations where EI is needed most

Tools/Exercises:

• EQ-i 2.0 Self-Assessment or simplified EI questionnaire
• Wheel of Emotional Intelligence
• SMART goal-setting for the program

Homework:
Track emotional triggers and responses for 7 days (Reflection Journal)

### Session 2: Self-Awareness

Objective: Increase awareness of emotions, triggers, and internal patterns.

Topics:

• Emotional literacy: Naming your feelings
• Triggers, thoughts, and emotional narratives
• The impact of self-awareness on decision-making

Tools/Exercises:

• Emotional Audit Template
• The “ABC” Model (Activating Event → Belief → Consequence)
• Mood Tracker or App (e.g., Mood Meter)

Homework:
Identify 2–3 patterns in emotional reactions; write a reflection

### Session 3: Self-Regulation & Managing Emotions

Objective: Learn tools to manage and redirect emotional responses productively.

Topics:

• Understanding emotional hijacks
• Techniques for emotional control (reframing, breathing, labeling)
• Building resilience and pause power

Tools/Exercises:

• The 6-Second Pause Technique
• STOP Method (Stop, Take a breath, Observe, Proceed)
• Emotional Agility by Susan David – discussion points

Homework:
Practice reframing or pausing in real situations; journal 1–2 examples

### Session 4: Social Awareness & Empathy

Objective: Develop the ability to understand others’ emotions and perspectives.

Topics:

• Empathy vs sympathy
• Reading non-verbal cues
• Emotional mirroring & active listening

Tools/Exercises:

• Empathy Mapping
• Perspective-taking activity: “Walk in their shoes”
• Role-play or analysis of difficult social situations

Homework:
Practice deep listening with 2 people and reflect on outcomes

### Session 5: Relationship Management & Communication

Objective: Improve emotional influence, conflict resolution, and authentic communication.

Topics:

• Assertive vs aggressive vs passive communication
• Difficult conversations
• Building trust through empathy and emotional honesty

Tools/Exercises:

• Nonviolent Communication (NVC) Framework
• The Ladder of Inference
• Feedback Role-play using SBI (Situation-Behavior-Impact)

Homework:
Prepare for a difficult conversation using NVC or SBI; practice and reflect

### Session 6: Integration, Growth Plan & Sustaining EI

Objective: Reinforce learnings, review progress, and plan for continued development.

Topics:

• Review goals and progress
• Integrate EI into daily life and leadership style
• Strategies for sustaining growth (books, habits, peer support)

Tools/Exercises:

• Strengths/Improvements reflection
• Personal EI Development Plan (3-6 months)
• Self-contract or accountability commitment

Homework:
Complete and commit to your Personal EI Plan; optional follow-up check-in

Please message me directly and we can discuss via Zoom how I can help tailor these modules specifically for you.

Hi, I'm Terry — great to meet you!
Originally from London, England, I’ve been living in sunny Florida for the past 8 years. I’m a certified NLP Practitioner and accredited Emotional Intelligence Coach with over 23 years of experience in Learning & Development. My passion is helping people grow, navigate challenges, and unlock their full potential.

***

### Emotional Intelligence Coaching Module (6 Sessions)

Format: 1:1 Coaching (60 minutes per session)
Outcome: Improve the client’s awareness, regulation, empathy, and interpersonal effectiveness through emotional intelligence.

### Session 1: Foundations of Emotional Intelligence

Objective: Introduce EI, assess current baseline, and set coaching goals.

Topics:

• What is Emotional Intelligence? (Goleman's 5 components)

• EI vs IQ vs Personality

• Self-assessment: Where are you now?

• Identify personal or professional situations where EI is needed most

Tools/Exercises:

• EQ-i 2.0 Self-Assessment or simplified EI questionnaire

• Wheel of Emotional Intelligence

• SMART goal-setting for the program

Homework:
Track emotional triggers and responses for 7 days (Reflection Journal)

### Session 2: Self-Awareness

Objective: Increase awareness of emotions, triggers, and internal patterns.

Topics:

• Emotional literacy: Naming your feelings

• Triggers, thoughts, and emotional narratives

• The impact of self-awareness on decision-making

Tools/Exercises:

• Emotional Audit Template

• The “ABC” Model (Activating Event → Belief → Consequence)

• Mood Tracker or App (e.g., Mood Meter)

Homework:
Identify 2–3 patterns in emotional reactions; write a reflection

### Session 3: Self-Regulation & Managing Emotions

Objective: Learn tools to manage and redirect emotional responses productively.

Topics:

• Understanding emotional hijacks

• Techniques for emotional control (reframing, breathing, labeling)

• Building resilience and pause power

Tools/Exercises:

• The 6-Second Pause Technique

• STOP Method (Stop, Take a breath, Observe, Proceed)

• Emotional Agility by Susan David – discussion points

Homework:
Practice reframing or pausing in real situations; journal 1–2 examples

### Session 4: Social Awareness & Empathy

Objective: Develop the ability to understand others’ emotions and perspectives.

Topics:

• Empathy vs sympathy

• Reading non-verbal cues

• Emotional mirroring & active listening

Tools/Exercises:

• Empathy Mapping

• Perspective-taking activity: “Walk in their shoes”

• Role-play or analysis of difficult social situations

Homework:
Practice deep listening with 2 people and reflect on outcomes

### Session 5: Relationship Management & Communication

Objective: Improve emotional influence, conflict resolution, and authentic communication.

Topics:

• Assertive vs aggressive vs passive communication

• Difficult conversations

• Building trust through empathy and emotional honesty

Tools/Exercises:

• Nonviolent Communication (NVC) Framework

• The Ladder of Inference

• Feedback Role-play using SBI (Situation-Behavior-Impact)

Homework:
Prepare for a difficult conversation using NVC or SBI; practice and reflect

### Session 6: Integration, Growth Plan & Sustaining EI

Objective: Reinforce learnings, review progress, and plan for continued development.

Topics:

• Review goals and progress

• Integrate EI into daily life and leadership style

• Strategies for sustaining growth (books, habits, peer support)

Tools/Exercises:

• Strengths/Improvements reflection

• Personal EI Development Plan (3-6 months)

• Self-contract or accountability commitment

Homework:
Complete and commit to your Personal EI Plan; optional follow-up check-in

Please message me directly and we can discuss via Zoom how I can help tailor these modules specifically for you.