What we’re about
IxDA Atlanta is the local chapter of the Interaction Design Association. Since 2009, we've put on design slams, socials, film screenings, UX show & tells, and hosted local and national speakers from the professional and academic communities. If you're into user experience, design, technology, strategy, or just want to learn more, we invite you to join the conversation.
Upcoming events (1)See all
- Service Design for Product DesignersLink visible for attendees
Join us for a presentation from IxDA Indianapolis organizer Justin Zalewski about how Product Designers can embrace the practice of Service Design in their work. Here's a quick abstract of the talk:
Today’s digital “products” are more like services than products. These digital services meet people’s needs along a journey—over time and across multiple channels. However, our approach is often still geared towards designing a product as a single touchpoint. When we treat services like products, we set our customers—and our teams—up to fail.
In this session, attendees will learn how we, as product designers, can benefit from a service design mindset. Specifically:
• Distinguish between services and products
• Learn two critical factors that clickable prototypes ignore
• Discover how to evaluate experiences more holistically