Name: Focus on Customer Centric Products and Services, Not Transformation
Start: 2020-08-17T12:00:00-04:00
End: 2020-08-17T13:00:00-04:00

Zoom: https://zoom.us/j/99419055960?pwd=TTd5WUtUd0V4c1RwRy9rUkRFbGlGdz09
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After the event, materials and recording will be posted here:
https://www.keystepstosuccess.com/2020/08/08-17-less-talks-focus-on-customer-centric-products-and-services-not-transformation-with-tim-abbott/

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Synopsis:

With all of the hoopla around Enterprise, Digital, and Agile Transformations, it’s easy to forget that customers want great products and services. The teams that work together to learn customer needs and satisfy them for enough customers generally win. We’ll talk about how productization and service orientation is creating massive societal improvement in the Middle East

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Bio:
Tim Abbott, is an Enterprise and Startup Coach that is an accredited coach and trainer in various aspects of Business Agility (Foundational Principles, HR, Facilitation, Coaching, Scaling Fundamentals, and more). He passionately enjoys helping organizations unlock the potential of their people, products, and processes. Essentially, his core talent is in helping Senior Leaders and their teams get unstuck so they can deliver better customer-centric products and services to their customers in ways that enhance organizational adaptiveness, learning, collaboration, and skillfulness.
LinkedIn profile: https://www.linkedin.com/in/timdotabbott/
Scrum Alliance profile: https://www.scrumalliance.org/community/profile/tabbott

Tim is also an active member of the global LeSS Community. He is an experienced LeSS Practitioner and LeSS trainer-candidate who has learned directly from the co-founders Craig Larman and Bas Vodde.

Gene Gendel

Lean, Agile and Large-Scale Product Development (LeSS)

Technology

Software Development

Extreme Programming

Scrum

Agile Project Management

Test Driven Development

Agile Testing

Kanban

Lean Startup

Agile Coaching

Lean Project Management

Agile Leadership

Agile Transformation

Agile and Scrum