Innovation is often considered a technology function while, in fact, many successful endeavors result from innovation in business model, processes, services and more. Innovation can also lead to disruption and transformation of lives, markets, businesses, results. What type of value are you delivering today? What value does your client need from you?

Join this lively discussion to explore

* where your services are today
* where your clients might need you to be
* proven approaches for moving your services from incremental to transformative.

**About Ellen Grace Henson**

Ellen Grace Henson is the CEO of Marketing Mechanics, Inc., a consulting firm that has advised 180+ organizations including Fortune 100 companies, Global 500 companies, Start-ups, Government entities, and Non-profits. She has driven radical results in sales, revenue, customer satisfaction, internal collaboration, and more. Prior to launching Marketing Mechanics in 2005, she spent several years as an engineer and technical manager and 10 years working for Silicon Graphics in product management, product marketing, and business development. She is a graduate of MIT.

Throughout her consulting career, Ellen Grace has developed highly adaptable methodologies and frameworks that incorporate lessons learned from experience with a variety of markets, technologies, and teams. Ellen Grace is particularly skilled at supporting teams and individuals of differing roles and perspectives in developing shared goals and effective collaboration -- leading to important transformations across the customer experience and in business results.

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