Product Delight Book Launch with Nesrine Changuel

RSVPing "yes" on Meetup will NOT reserve your spot at this event. You must purchase your ticket on TicketLeap:
https://www.ticketleap.events/tickets/dan-olsen/delight

I'm excited to host Nesrine Changuel for the launch of her new book Product Delight!

We'll meet IN-PERSON at Intuit's HQ in Mountain View and also stream the talk and Q&A via Zoom for remote attendees, so there are separate tickets for each. I'll send the Zoom link the morning of the event to everyone who has registered for a Zoom ticket on TicketLeap.

At our event, each in-person attendee will receive a free copy of Nesrine's new book Product Delight. And Nesrine will sign your book for you!
Too many products compete only on features and functionality. But customers don’t just buy and use products—they form emotional connections with them.

In her talk, Nesrine will share advice from her book on:
⭐ Why delight is the secret ingredient that separates good products from great ones
🎯 How emotional connection drives customer loyalty and advocacy
🛠️ Practical techniques to design experiences that delight
📈 Real-world examples of companies that win by standing out emotionally
💡 How to apply these lessons to your own product strategy and roadmap

Join us for an informative and engaging session! If you join in person, there will be dinner and networking before the talk and more networking after the talk.

SCHEDULE

• 4:30 pm: Doors open
• 4:30 to 6:00 pm: Nesrine signs books plus networking and dinner
• 6:00 pm: In-person and Zoom session starts
• 6:00 to 7:30 pm: Nesrine's talk followed by Q&A
• 7:30 to 8:00 pm: Networking

Note: There are separate tickets for IN-PERSON (which includes dinner) and for the Zoom webinar: please select the correct type of ticket. Tickets are non-refundable. The Zoom link will be emailed the morning of the event to everyone who has registered for a Zoom ticket.

ABOUT OUR SPEAKER
Nesrine Changuel is a product coach, trainer and author with over a decade of experience at companies like Google, Spotify, and Microsoft. With a background in research and a PhD from Bell Labs in collaboration with UCLA, she brings deep technical expertise to human-centered product design.

From pioneering video experiences at Skype to creating emotionally engaging features for Google Meet and Chrome, Nesrine has made it her mission to help teams build products users truly love. Today, she teaches, speaks, and trains companies around the world on how to create delightful, emotionally resonant products. She lives in Paris.

ABOUT OUR SPONSORS
We are grateful to Miro for sponsoring books for all in-person attendees! Miro streamlines ways of working at every stage of product development, from strategy to outcome, with time-saving AI at every step. Miro's unified workspace helps you find alignment that sticks, build what customers really want, and ship it faster.
Learn more about Miro

Our sponsor Coreography provides corporate video & webinar solutions.

Our sponsor Intuit, who hosts our meetups, is hiring.

RSVPing "yes" on Meetup will NOT reserve your spot at this event. You must purchase your ticket on TicketLeap:
https://www.ticketleap.events/tickets/dan-olsen/delight