Product Evenings LDN: Scaling Product Judgment in an AI Native World

Join us for a conversation with Shailendra Kumar, Product Lead at WhatsApp, as he explores how product leaders navigate decision-making in an AI-native era. Shailendra will share how teams evaluate when AI adds real value, and how thoughtful product judgment shapes scalable, trustworthy products.

As AI becomes embedded in everyday products, product leaders face new challenges around reliability, complexity, and user trust. Drawing on his experience building global-scale products, Shailendra Kumar will share practical frameworks for deciding when to use AI, designing systems that scale responsibly, and shipping features that users can rely on.

Event Overview
AI introduces new opportunities and new risks for product teams. In this session, Shailendra Kumar explores how leaders decide when AI is the right solution, design systems that scale responsibly, and ship features without eroding user trust.

01 - Deciding When AI Helps and When It Hurts
Learn how experienced product leaders evaluate whether AI meaningfully improves a product experience, and how to avoid unnecessary complexity that can damage usability or trust.

02 - Designing AI Systems That Scale Responsibly
Discover frameworks for building AI-powered products that handle uncertainty, fail gracefully, and remain reliable as usage and expectations grow.

03 - Shipping AI Without Breaking Trust
Explore how transparency, governance, and accountability can be embedded into product development so teams can innovate quickly while protecting users.

Speakers

Shailendra Kumar - Product Lead, WhatsApp
Shailendra Kumar is a Product Lead at WhatsApp, where he drives product strategy and execution for features that connect people around the world. With experience in building user-centric products at scale, he focuses on simplifying communication through thoughtful design and data-informed decision-making.