April PHP Meetup - Root Causing Systems at Scale: A Tale of Bread Making

Join us this month as Jacques Woodcock, a Software Development Manager at Amazon, gives us some insight into troubleshooting, solving, and learning from problems in a massive system.

As our systems grow in complexity, root causing becomes more and more about avoiding red herrings. Side effects from changes in deeply interconnected systems often lead to wrongly identified causes that can leave vulnerabilities resurfacing again and again, eating away from sprint time and delivering positive customer impact. In this talk, we will talk through tips for diving deep into a problem to ensure you solve it correctly, the first time, and identifying learnings to prevent others in the future.

If you’re interested in giving a short, 10- to 15-minute presentation at this month’s meeting, we’ll have some time available, so let us know at organizers@nashvillephp.org.