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Lousy sounding music while on hold. Why?

From: user 4.
Sent on: Tuesday, March 4, 2008 1:44 PM
Ok - I am just very curious. Why is it when you make a call to some 
business establishment and are on hold, so often you get the most lousy 
sounding music? Seems to cut in and out all the time. Very garbled. Even 
my singing voice would sound better - I hope anyway. I can't even think 
of a time the music even sounded as good as the voice recordings that 
come up and say please hold on, someone will be with you shortly. I am a 
bit familiar with codec's but this seems very strange to me. If it's 
some type of capacity problem over the air/wire, why don't they use 
specially modified music to address it. Any insights? Thanks!


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