July 1st 2014 - Social Listening

If you have been waiting for Microsoft Social Listening and how it applies to Dynamics CRM then this is a User Group session you don't want to miss!

So what is Dynamics Social Listening?

Microsoft Social Listening is a powerful new service that your organisation can use to monitor social media channels like Facebook and Twitter. Use Microsoft Social Listening to track products, brands, competitors, and campaigns globally and in real time to gain a true understanding of your customers and your business across the social web.
Please join Steven Foster as he presents an introduction into Social Listening and the scenarios that Social Listening deals to. By attending this session you should walk away with the following outcomes:

• An understanding of what Social Listening is

• How you can get hold of Social Listening

• The scenarios that it deals to

• The roadmap for Social Listening

The 'Just One Tip' segment will be focusing on a quick tip to help you out within Microsoft Dynamics CRM.

As always, there will also be time for Q&A at the end.

The doors will open at 4.30pm ready for a 5.00pm start.

Arrive from: 4.30pm (Networking, Drinks/Pizza)

Session starts: 5.00pm Session ends (approx): 6.00pm

Door charge: Free!