From Guesswork to Knowing: Turning Customer Emotion into Predictable Revenue

The Workuity C-Suite Center for AI Excellence is excited to host the latest Executive Boardroom session at Workuity at 24th and Camelback.

Most marketing leaders measure what customers say. Few truly understand what customers feel. In this session, Mark Silber explores how emotionally intelligent AI (not just analytics) drives revenue, predictability, retention, and conversion.

Drawing on his work at [ReadingMinds.ai](http://readingminds.ai/) alongside founder and CEO Stu Sjouwerman (who previously built and scaled KnowBe4 into a $4.6 billion company) Mark will show how voice-driven conversational insight uncovers the emotional signals hidden inside stalled deals, churn risk, ICP drift, and messaging blind spots.

This is a practical framework for moving from guesswork to knowing. Bridging sense, reason, and action to turn emotional intelligence into measurable growth.

All attendees will receive an invitation to experience a live test drive of ReadingMinds.ai firsthand and a copy of the national best-selling book Agent-Powered Growth by Stu Sjouwerman.