AI Unleashed: Driving Growth, Automation, and Digital Innovation

Join us for an inspiring evening where industry experts reveal how AI is transforming businesses! "AI Unleashed: Driving Growth, Automation, and Digital Innovation", a developer meetup hosted by Pipedrive in Prague.

When? 27.3.2025, 18:00
Where? Pipedrive Prague, Pernerova 697/35, 186 00, Praha-Karlín

Agenda:
18:00 - Doors are open🚪; food and drinks ready 🍕
18:30-20:30 - Keynote speakers 🧑‍🏫
20:30 onward - Networking 🗣️; more food and drinks 🍻

This event will be held in English. Due to limited space, we’ll offer spots on a first-come, first-served basis, so sign up fast to secure yours!

Talks:

1️⃣ AI Feedback Management: Transforming Customer Pain into Growth

Evgeny Goroshko, Senior DevOPS Engineer at Pipedrive
Learn how we built an AI-powered feedback management system in Pipedrive to turn support cases into actionable insights. We’ll cover feedback extraction, AI-driven grouping, prioritization, and linking insights to projects - while addressing the challenges of crafting efficient prompts. Finally, we’ll explore how we close the loop by keeping customers informed on resolved issues.

2️⃣ Leverage AI without sacrificing quality

Marketa Patakova, Head of Data at Knihobot / Bookbot
Processing tens of thousands of books every day is a challenging task that we aim to automate as much as possible. We're exploring ways to incorporate AI to improve efficiency while retaining the benefits of human expertise and keeping costs manageable. Let me walk you through some practical examples of how our AI implementations go hand-in-hand with quality control.

3️⃣ How to automate using AI agents
Marek Paris, AI Automation Tribe Lead at Rohlik Group
Join us as we share how we built and launched Rohlik's first autonomous AI agents in just two months! Discover the challenges we faced, key insights we gained, and how this innovation is shaping the future of our operations.