Power Virtual Agent in Customer Service | Faith Oseghale
Details
Speaker: Faith Oseghale, Data Analyst and Power Platform Advocate
Agenda:
- Power Virtual Agent in Customer Service
- Plenty Q&A
Profile:
Hi! My name is Faith Oseghale, and I am a data analyst, technical writer, and Power Platform advocate passionate about using data and technology to drive business decisions and improve processes.
As a data analyst, I have experience working with large datasets to uncover insights and trends using tools such as SQL, Power BI, and Python. I am skilled at visualizing and presenting data clearly and meaningfully, and I have strong attention to detail to ensure data accuracy and integrity.
In addition to my data analysis skills, I am also a skilled technical writer. I have experience creating technical documentation, user guides, and instructional materials to help users understand complex systems and processes.
I enjoy helping others understand technical concepts in a way that is easy to follow.
I am also an avid advocate for the Power Platform, which includes tools such as Power BI, Power Virtual Agents, and Power Automate. I am passionate about helping organizations leverage these tools to streamline processes, improve efficiency, and drive innovation. I have experience building custom AI bots using the Power Platform, and I enjoy sharing my knowledge with others through training and speaking engagements.
When I’m not doing anything technical, I love reading books and traveling!
Learn more about Faith at https://www.linkedin.com/in/faith-oseghale-b58310224/ and https://medium.com/@faith_oseghale
See you at the online live class session!
The joining link is https://vip.urbizedge.com/power-bi-live
(c) https://class.urbizedge.com
Recording of past sessions are available at
https://www.youtube.com/playlist?list=PL0kdLm6FekrOQU-74fUCXm-OJydJlRVf5