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One of the key skills for PMs is to walk in their customers’ shoes. It’s really important to understand the journey and how your product presents itself along the way. Your whole team needs to take this into account: otherwise, you’ll be in serious trouble!

There are plenty of tools and techniques that can get you closer to understanding the customer’s mind. Find out here!

Main Takeaways:

  • How to have your prioritization completely driven by what your customers need with no consideration whatsoever for the resources required to ship those features, engineering/technical dependencies or the size of the feature itself.

Meet the Speaker: Shridhar Pandey

Shridhar is a Senior Product Manager with 13 years of experience creating numerous complex products and features from the ground up. He is currently working on Amazon Web Services Lambda.

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Related topics

Project Management
Product Design
Prototyping
User Experience
Scrum

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