Keeping the Customer in the Room: How Trade Me Is Rewiring Product Work

AI is rewriting the rules of product development, but what happens to the customer when everything moves faster? Trade Me will pull back the curtain on the new ways of working they're trialing to keep pace with AI without losing sight of the people they build for. Building both consumer-facing AI products and more traditional ones with the help of AI tools has opened up huge opportunities, but also thrown up real challenges across product, design and research. Come hear how their teams are navigating that tension — and what they're learning along the way.

FYI this is a free event - you do not need a meetup subscription to RSVP/attend! So you can click past the upsell dialogs that you'll possibly get when RSVPing.

Note that the livestream will kick off from just before 6pm! The livestream URL is https://meet.google.com/kgh-aspb-wxp

About our speakers:
Sue Anderson - Head of Product and Marketing - Trade Me Marketplace
Sue leads marketing & product vision and strategy for our buyers and sellers. Sue doesn't claim to have all the answers — she'd rather spend time in the uncomfortable problem space, figuring out the right customer problem to solve before jumping to solutions.

Liz Miller is Head of Product for Trade Me Property, looking after B2C products for property buyers and homeowners. She also leads the Research Operations and SEO teams, and is driving Trade Me's consumer-facing AI product work. Liz has worked in digital and product for over 15 years, with a passion for developing and coaching other product people.

Brandon Johnston - Principal Product Designer - Trade Me Property
Brandon is a Principal Product Designer at Trade Me, working on Trade Me Property. He leads design for the Trade Me's property search squad and plays a key role in building Tangram 2, Trade Me's next-generation design system. With a long-standing interest in the intersection of design and development, Brandon brings a systems-thinking lens to how design teams organise and scale their craft in an AI-driven era.

Rico Monteiro - Senior Product Designer - Trade Me Marketplace
Rico Monteiro is a Senior Product Designer for Trade Me Marketplace. Rico describes himself as a geek who is passionate about making things simple which is a super skill when you lead design for our casual sellers & buyers in a complex marketplace. Rico’s been at the forefront of how we’ve been shaping our product discovery with AI.

Huge thanks to TradeMe for hosting and sponsoring this event.