## 🚀 ProductTank DFW June Meetup: Radical Problem Solving – AI Literacy, Bias for Action, & Invention
When: Tuesday, June 2, 2026 | 6:30 PM CDT
Where: Improving – 5445 Legacy Dr #100, Plano, TX
Cost: Free (Registration Required)
### About the Event
As product managers and innovators, it’s easy to get lost in high-level roadmaps, metrics dashboards, and strategic alignment meetings. But true product innovation and value creation happen where the rubber meets the road—closest to the customer, the user, and the technical reality.
This month, ProductTank DFW brings you two compelling real-world stories of radical problem-solving. We’ll explore how shifting technical literacy to the front lines can unlock millions in hidden product issues, and how simple, user-centric observation can lead to patented, life-changing physical product inventions.
Join us for an evening of networking, actionable takeaways, and a deep dive into what it truly means to design and support products with a bias for action.
### 🎤 Agenda & Sessions
#### 6:30 PM – 7:00 PM | Food, Drinks & Networking
Grab a bite, catch up with fellow DFW product folks, and settle in!
#### Topic 1: AI at the Edge: A Case Study in AI-Driven Problem Solving (25–30 Min Talk + Q&A)
Speakers: Mark Bentsen (CIO, CellGate) & Teddy Bentsen (Technician, Voltara Energy Systems)
The Story: In just one quarter, a 21-year-old technician at a solar company saved his employer more than $2 million in warranty exposure. He uncovered a systemic, critical defect that the centralized engineering QA team had been counting on but was completely missing.
How? The tool was a simple desktop AI - three product-minded disciplines before writing a single prompt: name every failure, count before you conclude, and ask the AI where you are wrong.
Product Takeaways:
- Democratizing Tech Insights: Why AI literacy belongs nearest the execution layer of the product, not furthest from it.
- Closer to the Metal: How line-level technicians and operators see product gaps that aggregations and QA dashboards obscure.
- Better Data, Better Inputs: Re-framing internal quality programs using structured questioning
#### Topic 2: Innovation Spotlight (10 Min Talk + Q&A)
Title: Driven by Need: The Lollipop Toothbrush
Inspiration: The Kothari Brothers (Inventors & Patent Holders)
The Story: Great product management begins with deep empathy and an unrelenting focus on real user needs. In this high-energy lightning spotlight, we dive into the journey of the Kothari brothers, who identified a common, painful user friction point and engineered a brilliant, highly empathetic hardware solution: the patented Lollipop Toothbrush. They proved that you don't need a massive R&D budget to build an impactful product—you just need a bias for action and an unyielding commitment to the consumer experience.
Product Takeaways:
- Obsessing Over Frictions: How to identify overlooked user struggles in daily routines.
- The MVP Mindset: Navigating the journey from a simple prototype to a registered US patent.
- Bias for Action: Moving quickly from "someone should fix this" to "we built the solution."
#### Q&A & Social Wrap-up
Bring your questions for the speakers, share your own product war stories, and wrap up the evening with open networking.
### 📍 Venue Partner
A huge thank you to Improving for hosting us at their Plano campus!
Spaces are limited to ensure safe capacity, so please RSVP early to claim your spot. See you there!
