Building AI Voice Agents: Lessons from the Field

In this session, Tom Alterman will dive into the real-world challenges of building and managing AI voice agents—especially within sensitive sectors like healthcare. Drawing from direct experience, you'll learn about:

• Common pitfalls and lessons learned from real projects
• What genuinely drives user value (and what doesn’t)
• How to keep your voice agents performing reliably after launch
• Practical strategies for navigating privacy, compliance, and risk
• The tough tradeoffs between automation and safety

This talk will go beyond the buzzwords, focusing on what it truly takes to deliver effective voice-driven products and avoid costly mistakes. Whether you’re exploring voice technology or optimizing a live product, you’ll leave with actionable insights relevant to every stage of the product lifecycle.

Agenda

• 6PM: Door open, networking over snacks and beverages
• 6:30PM: Programming begins
• 7:30PM: Q&A

Special thanks to our generous sponsors:

• Neon Workspace - To learn more about our venue sponsor Neon Workspace and their neighborhood events, please opt in to their newsletter on this form.
• Vapi: Vapi is the developer platform for building voice AI agents. They handle the complex infrastructure so you can focus on creating great voice experiences.