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Speakers Intro

Katja Forbes
Katja Forbes, Executive Director and Head of Client Experience at Standard Chartered, draws on her background in human-centred design, digital, and data science to explore how AI is redefining what it means to be a customer. She discusses how businesses can build customer experience functions from the ground up, design experiences that consider both humans and machines, and prepare for a future where AI agents and machine customers play a growing role in the customer landscape.

Wang Daini
Wang Daini is a Solution Architect at ANEXT Bank, a digital wholesale bank under Ant International. She leads the design and implementation of Generative AI initiatives as our hands-on AI Product Manager, bridging business problems with technical execution.

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Agenda:
7.00pm - Registration + Networking
7.20pm - Opening by ProductTank
7.30pm - Talks and Q&A
8.30pm - More networking
9.30pm - End

Events in Singapore, SG
Artificial Intelligence
Product Design
Product Management
Web Technology
Singapore

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