A Product-First Take on Trust in An AI-powered World

As AI transforms how products are built and delivered, traditional signals of credibility are becoming less reliable. In this Lunch & Learn meetup, Author and Growth Coach Kurt Schmidt will guide us through the exploration of how trust is earned—not just through outputs or expertise, but by revealing the decision-making process behind products. We’ll discuss how trust impacts product adoption, internal momentum, and organizational support, and share practical strategies for product teams to build trust that scales.

What to Expect:
- A candid discussion on why trust is weaker and signals are noisier in the age of AI.
- Insights into how trust manifests as adoption, momentum, and “air cover” within organizations.
- Exploration of three critical areas where trust must exist: in the product, in the people building it, and in the organization backing it.
- Why narrating effort isn’t enough—showing decisions and tradeoffs is key. - Practical, scalable ways product teams can build and maintain trust.