About us
The Service Design Network's Netherlands Chapter traces its roots to 2008, when it was created by pioneering service designers in the Netherlands. Several years later it formally became a Chapter of the SDN, and has run in-person and virtual events since then. We welcome both practitioners of service design (agency- and client-side) as well as students, academics and those interested in service design. You are invited to follow our Linkedin page, where we also share events and content with the community. The SDN is a global, not-for-profit organization that also runs an annual Global Conference, offers education through the SDN Academy, publishes the journal Touchpoint three times each year, runs the SDN Award, and many other initiatives. Learn more about the benefits of joining at: https://www.service-design-network.org/membership
Upcoming events
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Service Design Summer Drinks
Tolhuistuin, Buiksloterweg 5C, Amsterdam, NLThe SDN Netherlands Chapter is pleased to announce the second edition of our Summer Drinks event!
Feel free to join us from 18:00 on Wednesday 24 June at Tolhuistuin in Amsterdam. We'll find a few tables in the garden and enjoy some drinks and networking. There isn't a content program for this event - it's your chance to meet others and make some new connections!
New to service design, or have years of experience under your belt? You're welcome in both cases. Working in an agency or an in-house team? We'd like to see you there no matter what! And students and those teaching service design are welcome too!
There is no charge for this event, and the costs for drinks etc. are for attendees themselves. By registering, you'll give us a rough indication of who may come, and you'll be able to easily save this event in your diary.
Know a service designer who is working in or around Amsterdam, or can travel to join us? Please forward this invite to them.
We look forward to seeing you there!
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Why not explore more of what the SDN has to offer?
The SDN Netherlands Chapter is part of a global organization, the Service Design Network. There are many resources, events and training opportunities beyond our events. We'd invite you to discover them below:
SDN Global Conference: 28-30 October 2026 in the Frankfurt-RheinMain region, Germany
This October, the SDN is bringing the international Service Design community to the Germany, as well as online, under the theme "Beyond Boundaries: Enabling Solutions That Shape Tomorrow". We will explores how organizations across the public and private sectors and the communities they serve can move past today’s limits to shape more resilient, meaningful futures through service design.The conference will continue with its 3-day format, and we are especially excited to be associated with World Design Capital 2026. The allocation of Early Bird tickets completely sold out, and we expect a full and vibrant event this autumn. The conference is in easy reach of our Dutch service design community, so we cordially invite you to attend in person!
>> Learn more about the SDN Global Conference and buy tickets here
Public and in-house Accreditation-granting courses from the SDN Academy
The SDN Academy offers a growing range of service design training opportunities, including courses that grant SDN Accreditation. The 5th edition of our Masterclasses Series course starts in September 2026 and is open for registration. Shortly we will announce autumn dates for our introductory-level Foundations course. In addition, we offer in-house training options, which you are invited to explore.>> Visit the SDN Academy website
A refreshed home for the SDN
The Service Design Network is currently transitioning to a new website, which will be live shortly. Our members will benefit from more intuitive features and a fresh new design, allowing access to a rich set of resources: The Case Study collection, 16+ years of the SDN journal Touchpoint, a vast collection of videos, as well as podcast episodes, events listings, a glossary, and more. The new website is scheduled to go live in the first half of June 2026. We invite you to discover it then and become a member!52 attendees
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