
About us
The New York Chapter of the Service Design Network, historically called the NYC Service Design Collective, is a non profit run entirely by volunteers that aims to strengthen and grow the Service Design community within New York. Ultimately we hope to make Service Design more accessible as a discipline and methodology. We run monthly events to bring together SD professionals, academics, and enthusiasts. All levels welcome.
To review previous event photos, recordings and recap articles take a look at our website https://sdnnyc.com/ and check out the Community section.
The Service Design Network is a global network of Service Design professionals with chapters like us across the world. SDN manifesto: Service Design is crucial for all private and public organizations that want to innovate and improve their service strategies, offerings and the user experiences. The Service Design Network (SDN) is the platform to connect you with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organizations and for people.
Upcoming events
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- $10.00

SDNNYC: Systems Behind the Services
Intuit Office, 51 Astor Pl, New York, NY 10003, New York City, NY, USTuesday, November 10th, 6:00-8:00 PM EDT
Presentation & DiscussionSystems Behind the Services: How Design Systems and Service Design Make Each Other Stronger
Presented by Mar EmiliaEvent Description
What do ferns, Romanesco, and your product’s button component have in common? They all get endless variety from a few reusable parts.Join me for a talk on design systems through a service design lens. We’ll trace how they grew from pattern languages and style guides into living systems, and look at what they do for products and services. Then we’ll ask the question that matters most for this community: what happens when service designers and design systems start working together?
About Our Speaker
Mar Emilia
Mar is the Lead UX Designer at JPMorgan Chase in New York, where she leads a team focused on design systems and digital standards for the firm’s corporate web presence. Over 15 years, she has designed products and services for Samsung, P&G, Nestlé, Hewlett Packard, and Telefónica Innovation, working through every phase from research and ideation to prototyping and implementation guidelines. She holds a Master’s in Research for Design and Innovation from ELISAVA and has studied at SVA and The Fountain Institute. Driven by curiosity about human behavior, she designs systems that make good experiences repeatable at scale.https://www.linkedin.com/in/maremilia/
Agenda
- 6:00-6:30PM Meet & mingle over food and drink
- 6:30-7:30PM Presentation
- 7:30-8:00PM Discussion & Networking
- 8:00PM - ? After-Party
Address
Intuit
51 Astor Place
New York, NY 10003After-Party:
Cuna Bar
The Standard
25 Cooper SqFinancial Transparency & Scholarships
As a non-profit, we do our best to strike a balance between making our events available to all and ensuring we keep the lights on. For this event, we are charging $10.- If this amount is prohibitive for you to attend this event, please email Barry at sdn.newyorkchapter@gmail.com as we may miss messages on this platform.
- If you’d like to provide scholarships, please message Barry at at sdn.newyorkchapter@gmail.com and he will follow up with you.
- Please only use the email address provided as we may not see messages on this platform.
See you there :)
David, Francesco, Yasmin, Lynn, Nicholas, & Barry11 attendees
Past events
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