What we’re about
The New York Chapter of the Service Design Network, historically called the NYC Service Design Collective, is a non profit run entirely by volunteers that aims to strengthen and grow the Service Design community within New York. Ultimately we hope to make Service Design more accessible as a discipline and methodology. We run monthly events to bring together SD professionals, academics, and enthusiasts. All levels welcome.
To review previous event photos, recordings and recap articles take a look at our website https://sdnnyc.com/ and check out the Community section.
The Service Design Network is a global network of Service Design professionals with chapters like us across the world. SDN manifesto: Service Design is crucial for all private and public organizations that want to innovate and improve their service strategies, offerings and the user experiences. The Service Design Network (SDN) is the platform to connect you with like-minded passionate service designers from companies, agencies and universities, and with curious innovators who embrace and apply this approach for the better of their organizations and for people.
Upcoming events (1)
See all- Navigating the Future of Work: Between Displacement and ReinventionCapgemini, New York, NY$10.00
Wednesday, Sept 17 - 6:00 PM EDT
Event Description
Join us to explore how AI and automation are reshaping the roles we play and the services we design. Through lightning talks and a collaborative futurecasting activity, we’ll examine the tension between a jobless future and new opportunities. Co-create, surface insights, and engage with the SDN NY community in meaningful dialogue.The event is a collaboration between SDN NY, SDN Philly and frog, part of Capgemini Invent.
Key Themes
- The Future of Work: Navigating the tension between a jobless future and new opportunities.
- Speculative Design: Exploring scenarios and designing for possible futures.
- Ethical Design: Addressing bias, displacement, and responsible AI integration.
Agenda:
- 6:00 - 6:15pm Meet & mingle over food and drink
- 6:15 - 6:30pm Welcome from Frog
- 6:30 - 7:00pm Lightning Talks
- 7:00 - 8:15pm Group Activity
- 8:15 - 9:00PM Discussion & networking
- 9:00PM - ? Nightcap at Park Bar
Location:
frog, part of Capgemini Invent
79 5th Ave #300
New York, NY 10003After-Party:
Park Bar
15 E15th StFinancial Transparency & Scholarships
As a non-profit, we do our best to strike a balance between making our events available to all and ensuring we keep the lights on. For this event, we are charging $10.- If this amount is prohibitive for you to attend this event, please message David on Meetup and we’ll provide you a scholarship to this event.
- If you’d like to provide scholarships, please message David on Meetup and he will follow up with you.
See you there :)
David, Francesco, Yasmin, Cameron, Lynn, Nicholas, & Barry-------------------------------------------------------------------------------------------------------
INFORMATION ABOUT SDGC25
We are thrilled to announce that the SDN Global Conference is officially coming to Dallas on October 15-17, 2025!For the first time in several years, the conference is returning to North America, recognizing the incredible growth and mainstream impact of Service Design in the U.S. and across the region over the past few years.
This year’s global conference will be a milestone in celebrating how far our discipline has come and the powerful momentum shaping its future.This year's conference theme will be: Business Transformation by Design.
What to Expect:- Major Partners & Sponsors: From the biggest U.S. bank Chase, to leading consultancies like Deloitte, Slalom, and frog, to software innovators like Smaply, Miro, and Lucid.
- Academic Leaders: Top design schools including SCAD and SMU will be there.
- Incredible Speaker Lineup: Hear from Southwest Airlines, Accenture Song, NASA JPL, FedEx, Chase, and many more.
- A World-Class Venue: The iconic Toyota Music Factory in Irving – a perfect stage for this groundbreaking event at the intersection of design and business transformation.
Visit the SDGC25 Official Website for more details!
