Discussion & Talk: Service Design for Innovation and Start-ups

SDN New York Chapter (NYC Service Design Collective)
SDN New York Chapter (NYC Service Design Collective)
Public group

Capital One Commercial Labs

11 West 19th Street · New York

How to find us

Come on up to the 3rd floor, can't miss us!

Location image of event venue


To celebrate the launch of the latest issue of Service Design Network's journal "Touchpoint" we have invited Jesse Grimes and Mike Pinder to share their perspectives on the challenges and opportunities for Service Design in the context of innovation and startups.

Jesse is Touchpoint's Editor-in-Chief, and an independent Amsterdam-based service designer who works with start-ups and innovation labs. Mike is a guest Editor of Touchpoint and Senior Innovation Consultant at Board of Innovation.

Jesse will approach this topic from two perspectives. He'll begin by presenting the values that service design thinking and techniques can deliver to start-ups and innovators, while also discussing some of the inherent challenges and conflicts. He'll then discuss how service designers can find opportunities working in this space. See a recent article he wrote on this areas here: https://www.service-design-network.org/community-knowledge/making-the-case-for-service-design-for-start-ups-and-innovation

Mike will share his experiences working with global Fortune 500 project teams and will locate Service Design as a discipline across the corporate innovation landscape. He will present insights into what intrapreneurial innovation funnels are inherently trying to achieve in terms of ‘knowing’ across entire projects whilst critically-presenting the role Service Design can optimally play.

Download the latest Touchpoint Here –

Find Jesse and Mike on LinkedIn:
Jesse: https://www.linkedin.com/in/jessegrimes/
Mike: https://www.linkedin.com/in/mikepinder/

General itinerary —
6:00 ~ 6:30 pm Grab a Bite (pizza provided) & Network
6:30 ~ 6:50 pm Jesse Grimes shares his perspective
6:50 ~ 7:10 pm Mike Pinder shares his perspective
7:10 ~ 7:45 pm Questions, Table Discussion
7:45 ~ 8:15 pm Continued Networking

See you there :)

Kathleen, Natalie, Antonio

PS. Please note that we do not offer refunds and expect participants to find their own replacements if they need to cancel