About us
Individuals that have worked in various Contact Centers Technologies - NICE/ Cognigy , Genesys, Five9, Amazon Connect, Ring Central, you name it - there are 37 of them in this space apparently, that want to explore what sets their Contact Center Technology apart. The goal is to learn from each other. Exchange ideas for what is happening now in this specialized space and what’s to come. How does the industry your working in use Contact Center Technology today. What media types / Channels do you work in? How is AI changing our day to day work in Contact Centers. If you have something to offer in this space, this one’s for you!
Upcoming events
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