Conflict Exit Playbook: What do you say when things get tense?

Conflict is not the problem. The way we exit conflict is.
Most people either escalate, shut down, over-explain, or try to “win.” Then the conversation gets messy, emotions spike, and the relationship takes a hit.

Conflict is normal. The problem is what happens after it starts.

This session is for anyone who has ever been in a conflict and thought:

• “I don’t know what to say right now.”
• “I’m making it worse.”
• “I need to step away but I don’t want it to feel like abandonment.”
• “I want to fix this without begging, blaming, or spiraling.”

We all have a default move when tension rises. Some of us escalate. Some shut down. Some over-explain. Some try to smooth it over. None of these make you a bad person. They just become a problem when they’re automatic.

In this Flagship, we’ll practice how to exit conflict cleanly. Not by avoiding the conversation, and not by trying to win it. By slowing things down, naming what’s actually happening, and choosing a response you can stand behind the next day.

Key Takeaways

• The 4 common conflict reflexes: escalate, shut down, fix, people-please
• How to pause a heated moment without stonewalling
• How to name the real issue in one sentence
• Repair attempts that work
• Clean exits: how to pause, set a boundary, or end the conversation without drama

🎥 Note: Cameras are encouraged but not required for this session. We follow the Vegas Rule: what’s shared in the meeting stays in the meeting.

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