For the first topic we’ll directly address the top three customer trust questions we help answer for thousands of customers each year:
Data protection – How your data is protected in Atlassian cloud through encryption, secure development practices, and layered security controls across storage, transit, and processing
Data isolation – How we keep your data logically isolated from other customers’ data through tenant-aware architecture, strong boundaries, and defense-in-depth across our platform
Data access – Who and what can access your data (including Atlassian staff and services), how access is governed and audited, and what controls you have to restrict and monitor that access
For the second topic we’ll take you through how Atlassian Rovo turns fragmented data into instant organizational intelligence using our teamwork graph. We’ll show how AI‑driven search and chat collapse the time between asking a question and taking action — turning your company’s collective knowledge into a real speed advantage. We’ll also do a couple of out‑of‑the‑box Rovo agent demos so you can see this in action
Agenda
8:00 AM: Light Breakfast provided
8:30 AM: 1st Presentation
For the first topic we’ll directly address the top three customer trust questions we help answer for thousands of customers each year:
Data protection – How your data is protected in Atlassian cloud through encryption, secure development practices, and layered security controls across storage, transit, and processing
Data isolation – How we keep your data logically isolated from other customers’ data through tenant-aware architecture, strong boundaries, and defense-in-depth across our platform
Data access – Who and what can access your data (including Atlassian staff and services), how access is governed and audited, and what controls you have to restrict and monitor that access
9:00 AM: 2nd Presentation
For the second topic we’ll take you through how Atlassian Rovo turns fragmented data into instant organizational intelligence using our teamwork graph. We’ll show how AI‑driven search and chat collapse the time between asking a question and taking action — turning your company’s collective knowledge into a real speed advantage. We’ll also do a couple of out‑of‑the‑box Rovo agent demos so you can see this in actio
9:30 AM: Panel
Q&A Panel
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Speakers
Ben Howe - Atlassian (Senior Trust Analyst)
Ben is a Senior Trust Analyst at Atlassian based in Sydney, with a strong consulting background in cybersecurity and customer trust engagement globally. Ben combines deep technical expertise with a practical, customer-first approach, supporting enterprise organisations through complex security and compliance challenges, particularly specialising on APAC financial institutions.
Alana Dyson
Alana Dyson is a Senior Technical Adoption Architect at Atlassian, specialising in AI-driven solutions and enterprise-scale transformation. With extensive experience working with large, complex organisations, Alana focuses on helping customers maximise the value of the Atlassian platform by driving meaningful adoption and embedding tools in ways that truly power the business.
With a str…
Moderator
Mark Higgins - Atlassian Community Leader
I've spent 6 years as a Community Leader / Champion. During the last two, I sea changed from IT Manager, to ITSM Consultant, and completed enough certifications to have the OLD title of Atlassian Certified Expert. I can talk for hours on JSM.
Hosted By
Mark Higgins, Atlassian Community Leader
I've been a supporter of Atlassian and its products since they where a small office in Sydney, which goes back to the start of the century (nearly).
I've been in IT forever, even before it was called IT, as was known as the EDP department. Starting in 1984, just after the first PC came out, I've seen and been involved in so much change in IT, that its unrecognizable from the time I started.
I remember Windows NT4, Windows 3.1, SQL 6.0 , floppy disks and a number of others that are now consigned to history.
To be part of the community, is very rewarding, and I've always been someone who volunteers, from coaching my son's soccer team, from the U7's, cricket teams, my daughters soccer team, my work with Oxfam.
I love community sport events, having done 17 Oxfam trail walks, more than 10 City to Surfs, Countless Gong Rides, Bowral Rides, half a dozen Half marathons, and 20 years ago, the Sydney marathon.
Now, its mostly cycling, and my South Sydney Rabbitohs, and now that I can WFH, my labradoodles, Casper and Willow.
Prashant Gami, Atlassian Community Leader
For decades, Prashant has been helping businesses stay ahead of their competition by creating a culture of continuous innovation that adds significant value. After scaling multiple businesses and leading some of Australia’s biggest dev teams, Prashant is using his expertise, in-depth knowledge and passion for technology to drive hypergrowth for his clients at x·enabler.
Pragya Malhotra, Atlassian Community Leader
😼 Tom Zhu, Atlassian Community Leader
Hi, I’m Tom Zhu from Shanghai, now based in Sydney, with a deep love for technology, cats, and multicultural collaboration.
Over the past decade, I’ve worked across industries like Fintech, Blockchain, and Atlassian consulting, and now run TMAN Consulting, an Atlassian Silver Solution Partner.
I’m passionate about solving problems with tech, sharing insights, and building connections in the global Atlassian ecosystem.
James O'Connor, Atlassian Community Champion
I've been in the IT industry for nearly three decades, starting out as a developer back in the mid-90s before moving into the world of Business Analysis. I now run a team of fantastic BAs in the daily battle to create software that adds value for our customers, with Atlassian products as the backbone of all our processes.
I've been a user and a fan of Atlassian products for over 10 years, and I'm always happy to lend a hand to those just starting out using Jira or Confluence. If you have any questions or just want to have a chat, drop me a line!
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Global Partner
Atlassian (http://atlassian.com)
Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality.
Partner
Togetha (https://www.togetha.group/)
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For over a decade, Atlassian customers have come together to network, share ideas, solve problems, and find new ways to use Atlassian products. Today, more than 15,000 people take part in Atlassian community events in more than 30 countries.
Complete your event RSVP here: https://ace.atlassian.com/events/details/atlassian-sydney-presents-atlassians-data-protection-isolation-access-and-rovo-in-action/.
