[Tech Talk] First Responder: A system-aware AI agent for root cause analysis

First Responder: A system-aware AI agent for root cause analysis
with Vijay More, Technical Lead, Thoughtworks

Production incidents are costly, chaotic and deeply manual. Engineers often sift through logs, metrics, configs and code under pressure with no clear starting point. First Responder is a system-aware AI agent designed to change that.

Join us as Vijay explores how agentic AI can transform incident response. In this session, he will walk through a live demo of how First Responder autonomously triages an incident, performs iterative hypothesis-driven root cause analysis across a full stack (code, infra and cloud), and closes the loop by fixing the issue.

What you’ll learn

• What First Responder is - an agentic system that investigates production incidents end-to-end.
• How agentic AI cuts MTTR by replacing fragmented manual triage with hypothesis-driven, multi-layer root cause analysis across code, infrastructure, and cloud signals.
• Learn how First Responder moves from root cause identification to automated fix generation and pull request creation, with engineers staying in control.
• Key design principles for building reliable, human-in-the-loop AI agents: Explainability, extensibility, guardrails and institutional memory.

About the speaker
Vijay More is a seasoned technologist and Technical Lead at Thoughtworks, specializing in the architecture of agentic AI and national-scale infrastructure. Beyond engineering, he has advised clients on AI and technical roadmaps for large-scale public and private sector organizations, with a track record of building resilient platforms for millions of users.

Agenda
6:45 pm Registration and networking
7:00 pm First Responder: A system-aware AI agent for root cause analysis by Vijay More
7:40 pm Q&A and networking

Event Details
📅 Date: Thursday, May 14, 2026
🕡 Time: 6:45 - 8:15pm (Talk starts at 7pm)
📍Venue: Thoughtworks Singapore office, 18 Cross Street, #12-01, 18 Cross, Singapore 048423
🍕 Food and beverages will be provided

To join us, simply click "Attend" here on Meetup.

After you RSVP on Meetup, please register via this link to obtain your access QR code for the event day. You will need to scan the QR code at the lift lobby gantries to access our office floor.

We hope to see you there!

*Disclaimer: Photographs, videos or recordings may be taken and used by Thoughtworks at this tech talk. Thoughtworks may use these photos, videos or recordings in public transmissions such as in media accounts, digital platforms, brochures, websites and other publication materials. If you have any concerns with being photographed, filmed or recorded, please let the onsite photographer, videographer or event organizer know. For further information, please refer to Thoughtworks' Privacy Policy listed in our website: www.thoughtworks.com