The Management Lab Bangkok

A hands-on 90-min workshop for managers and individual contributors who want to master the feedback conversations they’ve been avoiding.

Most managers know what good feedback looks like but very few feel confident giving it, especially when the conversation is hard, the person is defensive, or the stakes feel high.

What you’ll walk away with
• A clear understanding of why feedback avoidance happens — and how to break the pattern
• Three mindset shifts grounded in behavioural psychology
• Language you can use immediately — including when someone gets defensive
• A live role-play built around real team situations you bring to the room
• A one-page reference card to keep at your desk

Who should attend
This workshop is designed for individual contributors, first-time and mid-level managers across any industry. Whether you’re leading a team of 3 or 30, the challenges of giving honest, effective feedback are the same.

Format
In-person, interactive, limited to a small group. Expect discussion, a structured debate and real life scenarios being discussed.

This is the first in a series of practical workshops for managers in Bangkok.

Upcoming workshops to watch out for:

1. The Middle Seat - How to lead up, lead down, and not lose yourself in between
2. The Hard No - How to say no: to your team, your peers, and your seniors without damaging the relationship
3. The Conversation Before the Crisis - How to have the conversations that feel too risky, too awkward, or too late

Follow me on LinkedIn to be the first to know when dates are announced: linkedin.com/in/rishita-ch/

See you soon.

How to lead up, lead down, and not lose yourself in between. A 90-minute practical workshop for first-time and mid-level managers. Free to attend.

Nobody prepares you for the middle.

You have seniors above you with expectations and a team below you with needs. Somewhere between those two forces, there is you, trying to hold everything together, translating pressure in both directions, and quietly wondering when it got this exhausting.

Most management training talks about strategy, delegation, and performance conversations. Very little of it talks about what it actually feels like to lead from the middle. The self-doubt, the constant context-switching, and the slow erosion of your own voice.

This workshop addresses just that.

What we cover

• Lead up — how to push back effectively, propose alternatives, and manage pressure from above without burning the relationship.
• Lead down — how to communicate difficult news with honesty and steadiness, and why the difference between a Shield and a Translator matters more than you think
• Lead yourself — how to stop absorbing what is not yours, recognise the patterns that are quietly costing you, and build simple daily habits to protect your own capacity

What you leave with

• A short self-assessment to understand your default leadership style under pressure
• Three practical frameworks you can use the same week — not theory, not slides to read later
• A personal Middle Seat Map — a visual you create during the session and take home
• A participant workbook with all frameworks, tools, and reflection space

Who this is for
This workshop is part of The Shift Series — four standalone sessions for first-time and mid-level managers across any industry who want to lead better without burning out.

Upcoming workshops:

1. The Feedback Shift - On 9th May - Feel confident giving it, especially when the conversation is hard, the person is defensive, or the stakes feel high.
2. The Hard No - How to say no: to your team, your peers, and your seniors without damaging the relationship
3. The Conversation Before the Crisis - How to have the conversations that feel too risky, too awkward, or too late

Follow along to be the first to know.