Skip to content

Customer Experience

Meet other local people interested in Customer Experience: share experiences, inspire and encourage each other! Join a Customer Experience group.
pin icon
1,629
members
people1 icon
6
groups

Frequently Asked Questions

Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.

Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.

Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.

Customer Experience Events Today

Join in-person Customer Experience events happening right now

Language Exchange/ Sprachaustausch
Language Exchange/ Sprachaustausch
\*English below\* **Sprachaustausch in Moabit** *(jeden 1. Donnerstag des Monats)* Sie möchten in entspannter Atmosphäre mit anderen ins Gespräch kommen – über Sprachen, über das Leben, über das, was Sie bewegt? Dann laden wir Sie herzlich zu unserem Sprachaustausch ein. Hier entsteht ein offener Raum für Begegnung, Gemeinschaft und soziale Teilhabe – unabhängig von Herkunft, Alter oder Sprachkenntnissen. Ob Sie eine Sprache neu entdecken, Vertrautes wieder aufgreifen oder einfach mit Menschen aus unterschiedlichen Ländern in Kontakt kommen möchten: Sie sind willkommen, so wie Sie sind – und in Ihrem eigenen Tempo. Eine neue Sprache zu lernen öffnet immer auch neue Türen und Möglichkeiten der Begegnung, welche wir in dieser Gruppe teilen wollen. **Language exchange in Moabit** *(Every first Thursday of the month)* Would you like to connect over languages with others in a relaxed atmosphere — talking about your language journey, interests and the things that matter to you? Then our language exchange is the perfect opportunity! The event creates an open space to meet people, build community, and foster social inclusion—regardless of background, age, or language proficiency. Whether you want to discover a new language, refresh your old skills or simply connect with people from different countries, you are welcome to join! Learning a language is always an opportunity for connection and new experiences which we want to share through this group .
AI-Monitoring beyond Visibility: What Does ChatGPT Really Think About You?
AI-Monitoring beyond Visibility: What Does ChatGPT Really Think About You?
Most brands track whether they appear in ChatGPT, Gemini, and AI Overviews. But mentions and citations only tell half the story. In this session, Raoul Schreck, our CEO at Buzzmatic will show you how to systematically analyze what AI actually says about your brand: which attributes it assigns to you, which USPs it credits to your competitors, and where your communicative blind spots are. Using a real client case and a concrete 4-layer framework, you’ll learn how to move beyond visibility tracking and uncover the narratives AI systems are building around your brand — and what to do about them the next morning. Book your ticket now to secure your spot at the Rise & Rank SEO and AI breakfast!
Business Communication:  Stop Being Overlooked at Work
Business Communication: Stop Being Overlooked at Work
**You are doing the work. But are the right people seeing the value of it?** **In a difficult economy, being good at what you do is not enough. People are making decisions all the time: who gets trusted, promoted, referred, hired, renewed, funded, or invited into the next room.** **If your value is not clear in those moments, the cost is real.** **You get passed over. Your ideas get credited to someone else. Clients question your rate. Managers miss your contribution. You leave important conversations with vague promises instead of a clear next step.** **This workshop helps you make your value visible without sounding defensive, arrogant, or aggressive.** **Small group of max 20. You need working English to participate.** **This is for you if** * You deliver results but the recognition goes to someone else * You are doing more than people realise, but struggle to say it clearly * You over-explain, soften, or freeze in important conversations * You want to be taken seriously by managers, clients, partners, stakeholders, or decision-makers * You are preparing for a review, pitch, interview, promotion, raise, rate, or business conversation **What you leave with** * A framework to make your value clear * Your own real situation prepared and ready to use * Scripts for stating your contribution * Responses for pushback, dismissal, or vague answers * Practice saying it out loud in a small group * A follow-up email with the scripts and tools from the session **About the host:** Sumita Kar is the founder of Take a Brava Leap (TABL), based in Berlin. She spent 13 years building her career across global teams, moving from associate level to Vice President across customer success, cross-cultural leadership, C-level client management, high-stakes escalations, negotiations, and commercial execution. In 2023 she was recognised as one of the Top 10 Best Indian Women Leaders from Germany by Women's Entrepreneur Magazine. She has navigated these rooms as an international woman where she was often the only one. She built this session so you don't have to figure it out the way she did.
[Special Edition] Berlin FinOps and Cloud Cost Optimization - 2 July 2026
[Special Edition] Berlin FinOps and Cloud Cost Optimization - 2 July 2026
We're helping spread the word about the upcoming Berlin FinOps Foundation Meetup and would love to see more of our Meetup community there. Please note: **registration is handled by the FinOps Foundation**, not through Meetup. Secure your spot here: [https://community.finops.org/event/berlin-finops-foundation-meetup-july](https://community.finops.org/event/berlin-finops-foundation-meetup-july) The event brings together FinOps practitioners, cloud cost leaders, and community members for networking and knowledge sharing. If you're interested in FinOps, cloud financial management, or connecting with peers in the Berlin area, this is a great opportunity to join the conversation. We're also excited that Henrique Amorim, who recently started as the FinOps Foundation's EMEA Community Lead, will be joining this event. Henrique is eager to connect with the community, share ideas, and discuss the future of the FinOps community across Europe. Bring your questions, feedback, and thoughts on where the community should go next. Register via the FinOps Foundation event page above and we'll see you there.
MORE than Small Talk. | Social Dining - Dumpling Donnerstag MeetUp
MORE than Small Talk. | Social Dining - Dumpling Donnerstag MeetUp
**IT'S DUMPLING DONNERSTAG!** You like **Dumplings** and want to socialize among people who value **MORE than Small Talk?** Then you are very welcome! **OUR VALUES** * **📍**a cozy place to **recharge** * 💼 to exit your 9-to-5 mindset * 📵 to turn off/ put aside your cellphones during the meetUp * ⭕️ to have no dopamine loops * 💙 to just enjoy people who value Deep Talks, instead of drunk people, loud music * 🥟 dumplings, noodles and more (🌱vegan dining options as well) * 👍🏼 Safer Space, I value **diversity and inclusivity** **GOOD-TO-KNOW** I grew up here in **Berlin**, so I know how difficult it can be to truly relax, switch off, and recover from the city’s constant noise and social demands. **I am sorry** to tell you, that in Berlin is a lack of Community and I know, it’s **hard** to stay connected to people. 1. Where are people who support each other? (finding jobs, find nice places/looking for apartments/relationships/friends/new hobbies) 2. Why we keep scrolling on SM with staged reels to see how people live? 3. let’s get a **bit** **offline** and connect to the **REAL** world. **Me, as SOCIAL CONNECTOR** by heart❤️ **LOCATION** I’m in contact with the owner, and we appreciate everyone helping to keep it a **respectful** and **welcoming** environment. [I take my time to answer your questions.](https://www.instagram.com/morethansmalltalk_berlin?utm_source=qr) (IG: morethansmalltalk_berlin)
AD&D 2nd Edition One-Shot
AD&D 2nd Edition One-Shot
**Last game until October!**\* Join me for a night of old-school adventuring with AD&D 2nd Edition! Let us explore the Kingdom of Karameikos (world of Mystara), a heavily forested, largely unexplored border realm full of intrigue in towns and monsters in the wilderness. **Play style:** Short independent adventures set in a persistent world, with pre-made 1st-level characters. Combat runs fast, visualized in our imagination, with only a rough sketch if needed. Player creativity and problem-solving can matter more than character abilities. **Where & When:** Tales Untold (**6€ per person table fee**), about once a month. **Content note:** Aiming for a classic AD&D 2e feel, with lethal combat, violence, cults, traps, undead horrors, slavery, corruption, deadly magic, and the full range of creatures appropriate to the setting. **About me:** I started DM’ing in the mid-late 90s, when I fell in love with AD&D 2e. English isn’t my native language, so feel free to correct me or ask me to repeat anything :) **Player experience:** I’ll be handling system mechanics, so if you’ve played any tabletop RPG, or understand how these games work at the table, you’ll do fine. **A kind request:** Please only RSVP if you think you can make it. Last-day dropouts usually end up as empty seats. **\*Note**: as mentioned above, after the July game I’ll take a planned break. So if you were waiting for the right moment to join, and see now no games planned for a while, worry not! The AD&D 2nd edition game is going to be back in October.
BLN DevOps #53 | Parloa
BLN DevOps #53 | Parloa
Join us for the **Berlin DevOps Summer Meetup**: our last edition before the summer break! We're excited to be hosted by **Parloa** for an evening of interesting talks, discussions, and networking. There will be food and drinks provided, and plenty of time to connect with fellow DevOps enthusiasts. **📌 Please register at least 24 hours before the event.** We need to share the attendee list with the Parloa office in advance, and **spots are limited**. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- **Agenda** 18:30 Open Doors, Networking with Food and Drinks 19:00 Welcome words by Parloa and BLN DevOps team 19:25 **Running K8s with AI: Automating** **the SRE Lifecycle with Grafana MCP and GitLab** 19:50 **The Pipeline Was Green — AI Agents and CI Trust** 20:15 Short Break 20:30 **Managing Uninvited Guests: Securing Open Source Dependencies** 20:55 Networking 21:30 Closing ➡️ Interested in hosting an event? Fill out our [Call for Hosts](https://docs.google.com/forms/d/e/1FAIpQLScBpga8Yp-QAQt2lGskZWOThaKyQ_MbMbZaNcklgeXxqr5Vrg/viewform?usp=sf_link) and let's set up a meeting. \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- *Christoph Ebeling* **Running K8s with AI: Automating** **the SRE Lifecycle with Grafana MCP and GitLab** What does it look like to run 30+ microservices, 8 databases, and a Kafka cluster almost entirely through AI agents? This talk walks through a practical demo of automating the full SRE lifecycle: from incident investigation to deployment validation, using Grafana MCP and the GitLab Agent Platform, and where humans still need to stay in the loop. *Serhii Vasylenko* **The Pipeline Was Green — AI Agents and CI Trust** We’ve spent years building CI/CD pipelines that tell us when code is "technically correct," but are they capable of telling an autonomous AI agent if a change is safe to apply? This talk explores a real-world incident where an AI-powered automation -- pairing Renovate with Claude Code -- successfully executed a "green" pipeline that broke a critical QA cluster for three days, how the team reacted, and how we evolved our vision toward the future of human-agentic collaboration with code. *Frithjof Hoffmann* **Managing Uninvited Guests: Securing Open Source Dependencies** Open source software is the ultimate neighborhood party, but what happens when an uninvited guest slips through the door? This talk digs into the messy reality of dependency hell and its role in software supply chain security: from typosquatting attacks to maintainer account takeovers, and the abandoned projects with known CVEs quietly living in your codebase rent-free.

Customer Experience Events This Week

Discover what is happening in the next few days

Building Stories: Biographical Traces – Karl-Marx-Allee
Building Stories: Biographical Traces – Karl-Marx-Allee
**If the event is fully booked, feel free to join us at the meeting point.** A participatory urban walk exploring memory, monuments, architecture, and hidden narratives in public space through observation, storytelling, and photography. We will move slowly along Karl-Marx-Allee, treating the city as a layered archive of perception. Through guided observation exercises and short reflective prompts, participants are invited to explore how urban space is read through personal experience, collective memory, and everyday traces. This is not a tour, but a collective reading of the city. No prior experience required. **Materials:** smartphone, paper, pen, optional audio recording **Participation:** Participation by voluntary contribution (5–15 € suggested) **Meeting point:** Karl-Marx-Büste (https://de.wikipedia.org/wiki/Strausberger_Platz#Karl-Marx-B%C3%BCste), Berlin ([Strausberger Pl. 12, 10243 Berlin](https://maps.google.com/maps?vet=10CAAQoqAOahcKEwi4l8-__c-UAxUAAAAAHQAAAAAQJg..i&sca_esv=080e5c4976d32afe&pvq=OhUweDA6MHgzOWMxOWFkN2Y5ZDg2ZTY&fvr=1&cs=0&um=1&ie=UTF-8&fb=1&gl=de&sa=X&ftid=0x47a84e3e065a95dd:0x39c19ad7f9d86e6)) **Collective Archive (optional contribution):** Participants are invited to contribute to a shared archive of the walk: Upload here: https://padlet.com/denkmallab/Building_Stories_Memory_Walk_Contributions Contributions are voluntary and may include photos, notes, or audio fragments from the walk and are part of a collective open research experiment
Das Superdate am 4. Juli
Das Superdate am 4. Juli
# SUPERDATE ## Die Dating-Auktion für außergewöhnliche Dates ✨ Kein Swipen. Keine peinlichen Speeddating-Runden. Keine oberflächlichen „Hi, wie geht’s?“-Gespräche. SUPERDATE ist ein neues interaktives Dating-Event in Berlin für Menschen, die Lust auf echte Begegnungen, gute Gespräche und einen besonderen Sommerabend haben. An diesem Abend geht es nicht nur darum, jemanden kennenzulernen. Es geht darum, wieder neugierig auf Begegnungen zu werden. ## Worum geht es? Bei SUPERDATE bringen Männer ihre kreativsten, romantischsten, lustigsten oder außergewöhnlichsten Ideen für ein erstes Date mit. Zum Beispiel: * Frühstück im Riesenrad * Bootstour mit Sonnenuntergang * Picknick mit Überraschung * Spaziergang am Wasser mit anschließendem Lieblingsessen * ein kleines Abenteuer in der Stadt Die Dates dürfen das Budget von 500 € nicht übersteigen. Das macht es einfacher die Dates miteinander zu vergleichen. Die Frauen haben 1000 fiktive Punkte und vergeben an diesem Abend 250 Punkte für die Superdate-Ideen, noch bevor sie wissen, welcher Mann hinter welchem Date steckt. Denn manchmal verliebt man sich zuerst in eine Idee. In ein Gefühl. In ein mögliches Abenteuer. ## So läuft der Abend ab Du kommst an, bekommst einen Begrüßungsdrink, ein Namensschild und etwas zum Notieren. Dann beginnt der moderierte Teil des Abends. Auf der Bühne werden die Superdate-Ideen vorgestellt, zunächst anonym. Die Frauen bekommen fiktive Punkte und entscheiden, welche Date-Ideen sie besonders neugierig machen. Erst danach wird aufgelöst, welcher Mann hinter welchem Superdate steckt. Die restlichen 750 Punkte werden vergeben sobald alle Männer von der Bühne gegangen sind. Gibt es mehr als 1 Kandidatin, darf der Mann eine qualifizierte Frage stellen und mit max. 2 Damen im Anschluss ins Gespräch gehen. Nach spätestens 30 Minuten wird bekannt gegeben, welche Paar die Superdates miteinander erleben werden. Im Anschluss gibt es Zeit zum Kennenlernen, Reden, Lachen, Flirten und Herausfinden, ob aus einer guten Idee vielleicht ein echtes Date werden könnte. ## Euch erwartet 🍸 Begrüßungsdrink 🎭 Bühne & Moderation ✨ spannende Superdate-Ideen 📝 Punktevergabe & Voting 👀 Live-Reveal der Männer 🌙 lockeres Kennenlernen danach 🍹 kleine Bar vor Ort 🎶 entspannte Sommerabend-Atmosphäre ## Für wen ist das Event? Für offene, humorvolle und neugierige Menschen, die Lust auf etwas Neues haben. Dieses Event ist für dich, wenn du: * Dating-Apps anstrengend findest * echte Begegnungen vermisst * Lust auf einen besonderen Abend hast * gerne neue Menschen kennenlernst * Humor, Kreativität und Persönlichkeit attraktiv findest * offen bist für ein Datingformat mit Show-Charakter * Nicht passend ist das Event für Menschen, die respektlos auftreten, nur schnelle Kontakte suchen oder keinen Spaß an einem spielerischen Format haben. ## Für Frauen Du darfst an diesem Abend einfach neugierig sein. Du entscheidest, welche Date-Ideen dich interessieren, bevor du weißt, welcher Mann dahintersteht. Dadurch geht es nicht sofort um Aussehen, Status oder perfekte Profilbilder, sondern um Fantasie, Persönlichkeit und das Gefühl: „Darauf hätte ich Lust.“ ## Für Männer Männer können sich mit einer eigenen Superdate-Idee bewerben (bitte sende dafür deinen Date-Pitch an info@jga-service.com). Es geht nicht darum, perfekt zu sein. Es geht darum, zu zeigen, wer du bist und wie sich ein erstes Date mit dir anfühlen könnte. Dein Superdate darf romantisch, witzig, kreativ, entspannt, sportlich, kulturell oder komplett überraschend sein. Hauptsache, es passt zu dir. ## Location Kleingartenverein Silberlinde mit 80er Jahre Charme, in der Baumschulenstraße 61, Berlin. Wir werden versuchen, den Weg einwenig zu beleuchten, damit ihr gut ankommt. Die Location hat eine Bühne, eine kleine Bar und sommerliche Gartenatmosphäre. ## Datum Samstag, 4. Juli ## Dresscode Summer Chic / Date Night 🌙 Du musst nicht overdressed kommen. Aber komm so, dass du dich wohlfühlst und Lust auf einen besonderen Abend hast. ## Tickets & Teilnahme Die Plätze sind begrenzt, damit der Abend persönlich, angenehm und übersichtlich bleibt. Frauen: Die ersten 10 Frauen zahlen ein Early Bird Ticket von 10 €, danach 15 € Männer: Bewerbung erforderlich, 25 €. Weitere Informationen zur Teilnahme und Bezahlung folgen nach Anmeldung. Publikum und Gäste sind herzlich willkommen und bezahlen keinen Eintritt. ## Wichtig SUPERDATE ist ein Pilotabend. Das bedeutet: Wir testen dieses neue Format zum ersten Mal in Berlin. Der Abend soll hochwertig, herzlich, respektvoll und unterhaltsam werden. Feedback ist willkommen, gute Energie auch. Bitte komm nur, wenn du wirklich Lust hast, dich auf das Konzept einzulassen und anderen Menschen offen und wertschätzend zu begegnen. Sei dir darüber im Klaren, dass bei dem Event Videos und Fotos gemacht werden und diese dann auf Social Media landen werden. Du stimmst mit deiner Teilnahme zu, dass du einverstanden bist. Bei Fragen schreib uns eine E-Mail an info@jga-service.com. ## Kurz gesagt 1000 Punkte. Ein Abend. Außergewöhnliche Dates. Echte Begegnungen. Und vielleicht der Beginn einer richtig guten Geschichte. Wer bekommt dein Ja? ✨
Sunday Tech Coffee Meetup
Sunday Tech Coffee Meetup
Welcome to Sunday Tech Coffee. This is a **networking** event for those in the tech industry in Berlin. We are usually inside and to the right. Ask the barista/bartender if you can't find us.
Blood on the Clocktower at Manifesto! (beginner/intermediate)
Blood on the Clocktower at Manifesto! (beginner/intermediate)
Hi folks, this is the meetup group for the weekly Sunday Blood on the Clocktower games in the Soot bar in Manifesto at Potsdamer Platz. We run beginner-friendly and intermediate-level games throughout the afternoon and evening. **Friendly newcomers of all skill levels are welcome, no experience required!** Our group aims to provide a fun and welcoming space to experience this thrilling game of social deception. **We focus on promoting a positive and fun group atmosphere, where players don’t take themselves or the game too seriously, whether they’re heroically winning or spectacularly losing.** Our players follow the code of conduct for the Berlin Board Gamers group and are expected to treat each other with respect and consideration – “killing with grace, and dying with dignity”. We are usually able to offer two simultaneous games on Sundays. If you are marked as "attending" in Meetup and are in your seat at 15:00, your place is guaranteed for as long as you want to stay. All other seats are first come, first served. We always run at least one beginner-friendly game of the basic version of Clocktower ("Trouble Brewing") throughout the afternoon and evening. We also usually have enough players for a second intermediate-level game. If you are already very familiar with Clocktower, consider also joining our Tuesday meetup for advanced players, when we play with complex custom scripts and characters. Blood on the Clocktower is a deep, mechanical game of murder and mystery, lies and logic, deduction and deception… think Werewolf on steroids. Each player receives a unique secret role and plays either for the good team – the uninformed majority, gathering info and working with others to solve the puzzle – or the evil team, the informed minority, scheming to eliminate good players and protect their demon from execution. In our beginner games no prior experience is expected and we will gladly explain the game rules to any newcomers. We play in English so players should be able to understand and express themselves in English: an exception is possible for one pair of players willing to play together (as a “Revolutionary” pair) where one player can interpret into and out of English. Please let us know in advance if this is the case. We are very grateful to the wonderful folks at Manifesto for hosting our meetup! **Please support the venue during your visit by buying drinks and/or food.**
German, English, Spanish, Coffe A2-C2, Bring 2 German Friend get 1Drink, ur Ex..
German, English, Spanish, Coffe A2-C2, Bring 2 German Friend get 1Drink, ur Ex..
Meet, Match, MoveOn and Manage or Master Why Meet 1)Meet new People Culture Languages. 2)Not Match Romance, Political Views nor Religion, only Respect and Joy 3) Moveon, advance with your level, goals, and especially share and try Rotate the groups and let others participate a bit. 4) Master the challenges, and Manage to give a Like or appreciate the meetups!! **Thematic** or small Concept: Manage to Bring 2 German Friends and you get a Drink. if you bring your Ex Partner + 2 German friends =2 drinks = thats the Challenge and the Attitude of 2026
Access Bars Class - English
Access Bars Class - English
There’s a peace and relaxation possible for everyone, that can occur with total ease, with a simple body process, called Access Bars ® Access Bar is like hitting the delete button on your computer’s hard drive. Negative thought patterns and mental chatter can be released and a space for peace, ease and new possibilities opens up. Best, everyone can learn this body process in a one day class. You can give the Bars® to your family and friends and to your clients. And of course you can let the Bars run also on yourself. Access Bars ® and Bodyprocess classes in English take place once a month, classes in German twice a month. Just ask for your desired date. Would this class be a contribution to your body, to your life, your business? Then I would like to have you in a one-day Access Bars. Consider this your invitation to a totally different paradigm for healing, change and transformation in all aspects of your life. The Access Bars class fee is 380 Euro, Practitioner License, Manual, Charts, food and drinks included. PLEASE NOTE THAT REGISTRATION IS ONLY POSSIBLE BY PHONE. For more information please visit my website: https://www.i-feel-so-good.de/home-en.html What happens in the brain during a Bars Session: https://www.youtube.com/watch?v=DgGbFRjqQPk If you have any question or you want to book a session, do not hesitate to contact me. Once a week we have an Access Bars ® evening that gives you the opportunity to exchange the Bars® and to meet other practitioners. ®
Saturday Afternoon Creative Coffee, Boardgames, and Talk
Saturday Afternoon Creative Coffee, Boardgames, and Talk
➡️ Join us on Telegram: [https://t.me/+1k8nWt2bM7FlZTFi](https://t.me/+1k8nWt2bM7FlZTFi) **Relax. Connect. Create. ☕** After a full week of work, meetings, study sessions and life in fast-forward, it’s time to slow down. Join us this Saturday afternoon in Berlin for a relaxed coffee hang-out where this week's agenda is good company & warm drinks. You're also invited to bring some boardgames, drawing/coloring materials (I will bring an adult coloring book) **What’s the plan?** We’ll meet in a cosy spot, draw, chat about everything and nothing, swap stories and simply enjoy the moment. No pressure. No formalities. Just a bunch of friendly people sharing a Saturday coffee. **Who’s welcome?** Everyone! Whether you’re a Berliner born and raised, newly arrived in the city, from Germany or abroad, if you like meeting open-minded folks and spending some relaxed time—come join us. **When & how?** Saturday afternoon. Detailed time and place in our Telegram group. Hop in, say hello, and we’ll share the final details. **Why join?** \*Because you deserve a break. * Because you enjoy being creative. \*Because you enjoy boardgames * Because meeting new people sparks fresh energy. \*Because coffee tastes even better when shared. * Because Saturday afternoons were made for this. Respect and Safety: There is always at least one organizer present at every meetup. If you ever feel unsafe or bothered by someone’s behavior, you can reach out to an organizer privately. Your identity will remain confidential, your concern will be taken seriously, and no inappropriate behavior is tolerated — anyone making others feel uncomfortable will be removed from the group immediately. We hope to see you there. Bring yourself, your smile, drawing materials, your stories—or just your comfy self. Let’s make Saturday a little more laid-back, a little more social and a lot more nice. See you soon! —Your Saturday Creative Coffee Crew ☕

Customer Experience Events Near You

Connect with your local Customer Experience community

IxDA Chat n Pancakes
IxDA Chat n Pancakes
You can sleep in on the Sesquicentennial (observed), we’re shifting to the following Friday. But join the local UX community for a chat and some biscuits to catch up. If you were in CA for Figma Config, tell us all the lines and you can tell me how I can animate an SVG without coding it by hand, and why I’d even want to. Thanks to the team at Nationwide of supporting the group.
ServiceNow AI Deep Dive: Hands-On Learning Session
ServiceNow AI Deep Dive: Hands-On Learning Session
We're planning a hands-on technical session focused on building AI solutions in ServiceNow - think skills, agents, and real-world use cases. If you’re curious about AI on the platform, RSVP now and stay tuned for more details. Let's build together!
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL
Data & Analytics Wednesday - Learning from Everyday Data
Data & Analytics Wednesday - Learning from Everyday Data
**Practical Curiosity: Learning from Everyday Data** How do we actually get better at utilizing our day-to-day data? Fancy dashboards and complex models might look nice and draw attention, but that’s not where most of us spend our time. In fact those shiny outputs frequently sit unused, while the real insights are drawn from the analyst’s daily practice. Sometimes it’s as simple and as powerful as noticing that a segment is shrinking, a channel is underused, or certain links keep getting all the clicks. There’s many different places that the spark of insight can come from, but you have to keep your head in the data and know where to look. In this session, we’ll explore real-world examples of how segmentation, testing, and click behavior can uncover practical digital marketing opportunities. You’ll leave with inspiration for your own use cases, along with a few simple ways to ask better questions, spot meaningful patterns, and make smarter decisions without overcomplicating it. **About Our Speaker:** [Elaine Armbruster](https://www.linkedin.com/in/elainearmbruster/) is a Director of Digital Experience at the [American Diabetes Association](https://diabetes.org/), where she focuses on using data and insights to create smarter, more effective digital experiences. A lifelong Columbus resident, she has built her career in email marketing and the broader digital user journey, and is finding she most enjoys working in the messy middle where systems, data, and big ideas don’t quite line up yet. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)
Founding Connections: The Columbus Investor Social | Vol. 1
Founding Connections: The Columbus Investor Social | Vol. 1
Hi everyone! We're Jared and Petria Walker, local real estate investors based in Columbus, Ohio, with a passion for short-term rentals and hospitality. We're looking to start a casual monthly Columbus-area meetup for entrepreneurs, investors, real estate professionals, and anyone interested in short-term rentals to share ideas, discuss market trends, learn from one another, and build meaningful relationships. Whether you're just getting started or have years of experience, we'd love to connect, collaborate, and grow together. We believe some of the best opportunities begin with great conversations. See you soon!
Stop Guessing: How to Measure and Improve LLM Outputs
Stop Guessing: How to Measure and Improve LLM Outputs
Most people use LLMs by feel: ask a question, read the answer, decide whether it “seems good,” and move on. That works for casual use. It does not work when you are building software, automating workflows, writing important documents, or relying on AI for anything that needs to be repeatable. In this talk, we’ll look at how to improve and evaluate the inputs and outputs of LLMs using practical measurement techniques. We’ll cover how prompt changes affect results, how to compare outputs, how to build simple evaluation sets, and how math-based methods like similarity scoring can help you move beyond guesswork. This will be beginner-friendly, so even if you don't know anything about AI, you should get something out of it. However, this will be a little more technical than our intro talks. You do not need to be an AI researcher, but programmers and technically curious attendees will get a lot out of it. We’ll cover: * Why “it looks good” is not enough * How to improve prompts by changing the input, context, and constraints * How to compare LLM outputs more systematically * Basic evaluation techniques for accuracy, consistency, and usefulness * How embeddings, cosine similarity, and scoring can help evaluate results * Where automated evaluation works — and where humans still need to stay in the loop By the end, you’ll have a practical mental model for treating LLMs less like magic and more like systems you can test, measure, and improve. LOGISTICS AND PARKING: The talk starts at 7:00 PM. The first half hour is reserved for everyone to get set up and mingle. Free pizza and drinks! The cheapest parking option is to find street parking, which will only cost you a few bucks. Otherwise, park in the nearby veteran's museum lot for $8. It's highly recommended you avoid the nearby $15 garage parking.
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.