Customer Experience

**"Dankbarkeit ist nicht das Ergebnis der Freude, sie ist ihre Ursache."** — David Steindl-Rast Liebe Montagsgruppenfreund\*innen, Liebe Interessierte, wie oft sagen wir „danke" und spüren dabei nichts.
Kein Gefühl, keine Regung im Körper, nur das Wort, das an der richtigen Stelle ausgesprochen wird. Als Kinder haben wir es gelernt: „Sag danke." Und danke wurde zur Höflichkeit, zur Formsache, zu etwas, das man sagt. Und wenn wir wahrhaftig dankbar und ganz ergriffen sind von diesem wundervollen Gefühl, dann erscheint uns „danke“ vielleicht gar nicht ausreichend als Ausdruck dessen was wir wahrnehmen. Wann warst du das letzte Mal wirklich dankbar?
 Vielleicht führst du ein Dankbarkeitstagebuch; erzähle uns gerne davon. Vielleicht ist es lange her, dass du dir diese Frage überhaupt gestellt hast. Wofür bist du in diesem Moment dankbar? Dir selbst. Deinen Liebsten. Dem Leben - mit allem, was es gerade bereithält. Fast jede Tradition kennt einen Moment, in dem Menschen innehalten und danken: Zur Erntezeit, am Ende eines Zyklus, bevor etwas Neues beginnt. Wir stehen am Ende des Semesters. Ein guter Moment, um zu danken. Ich lade dich am kommenden Montag ein, die Dankbarkeit im Herzen zu finden, zu fühlen und wo sie da ist, sie zu feiern. Bring mit, wofür dein Herz gerade dankbar ist.
Und auch das, was dein Herz belastet.
Du bist willkommen. Ich freue mich auf dich, euch und uns! Herzlich, Sophie **Ankommen in der Gefühlsschule** ab 19:15 Uhr - bitte nicht früher kommen - Beginn der Gruppe: 19:30 Uhr Kosten: 20 € (bar oder per PayPal vor Ort) Kontakt bei Fragen (ansonsten einfach vorbeikommen, keine Anmeldung notwendig & ich freue mich wenn du dich anmeldest:) [sophie@connecting-circle.de](mailto:sophie@connecting-circle.de)

Join us for a relaxed Monday evening full of new faces, unexpected conversations and the kind of atmosphere that makes the week feel a little more alive. Whether you’re new in Berlin or simply looking to meet open-minded people, this is a space to connect, share stories and start the week with a little more curiosity. Orga The location accepts only card payments. We will be sitting in the first room. Questions? Check our Meetup-FAQs: [https://socialbutterfly.berlin/meetup-faq/](https://socialbutterfly.berlin/meetup-faq/) Meet your host I’m Julia — a Berlin local who loves bringing people together. My path went from growing up in a dance school to studying philosophy to working in IT support, and somehow all of that led me here: hosting meetups and creating spaces where people can show up, relax, and connect. Insta [https://www.instagram.com/juwaberlin/](https://www.instagram.com/juwaberlin/) LinkedIn [https://www.linkedin.com/in/julia-waehnert/](https://www.linkedin.com/in/julia-waehnert/) About The Social Butterfly Club 🦋 is a Berlin-based community that has been bringing people together for over three years. Each gathering is part of a larger framework designed to help friendships grow through shared experiences in the city — with a long-term vision of turning Berlin itself into a shared, playful experience. Love the vibe? There’s a whole community waiting for you. 🦋 Join the Social Butterfly Club and experience Berlin together [https://socialbutterflyradar.substack.com/](https://socialbutterflyradar.substack.com/)

Experience the joy of floating! Soft aerial yoga is a gentle practice using a structured hammock to support the body in movement and rest. The fabric creates a sense of lightness and ease, allowing tension to release naturally while the body moves in a slower, more intuitive way. Each class begins with simple grounding and breath, followed by soft, supported movement and moments of light suspension. The practice finishes with deep relaxation in the hammock. This approach can help to release tension in the spine, improve mobility and support the nervous system. Classes are small, with only seven participants, creating a calm and personal atmosphere. No experience is needed. Beginners are warmly invited. Instructor: Katya Duration: 75 min Type: aerial yoga Price: €15 / trial class

**📢 Wichtiges Update für das Sprachcafé in Manifesto!** 📢 2. Etage wo es geschlossen ist. Alle Teilnehmende **müssen** etwas bestellen. Wenn nicht, werden wir uns in Neukölln treffen. **Ein Getränk bei der Soot Bar** (unten bei den WCs) **oder Essen woanders** zu kaufen, damit wir dort bleiben dürfen. Danke fürs Mitmachen! 😊

Join and let's have an unique swing experience! **Discover fresh arrangements specially created for dancers, performed LIVE in the stunning Ballhaus Berlin!** It's a unique chance to dance to the sounds the leading Big Band in Berlin and have an unforgettable time. Mark the dates: **📅 5. Januar 📅 12. Januar 📅 2. Februar 📅 2. März 📅 16. März 📅 20. April 📅 4. Mai 📅 18. Mai 📅 1. Juni 📅 15. Juni 📅 6. Juli 📅 20. Juli** Location remains king: 📍 Ballhaus Berlin Ballroom, Chausseestraße 102 Program: 🎓 19:00: Swing dance introduction with Swing Base (No partner and no prior knowledge necessary!) 🎺 20:00: Big Band concert (2 Sets) + DJ 🎫 Ticket prices for dancers €20 (instead of €25!) only with prior reservation! Reservation here: [https://swingbase.de/mondayswing](https://swingbase.de/mondayswing) "Swing Is On Parade" is more than just music – it's an invitation to swing through the night with us.

Join us for a creative gathering for neurodivergent people, including those with autism, ADHD, AuDHD, dyslexia, and similar neurodivergences. **At this edition of the Creative Sharing Circle we want to show you how to fold zines**. We will show you how to fill paper with text, drawings and collage. The **content can be political, fun or introspective**. Zines are a great accessible way to communicate something meaningful you‘d like to share with the world. **Zine culture is intimately intertwined with liberation movements of marginalized people.** Let‘s keep it alive and enrich it with **neurodivergent perspectives.** We will provide some arts and crafts equipments but feel free to bring your own arts and craft tools if you want to do your own project. The facilitators will also guide you on how to create zine and how to use the arts and craft material. **The event is free and there will be no donation box at the event, but your support is very much welcomed Donation Link: [Ko-fi](https://ko-fi.com/neurodivergentberlin)** **Where:** PopUp Gruppenraum 2 at Amerika Gedenkbibliothek **Facilitators:** [Agnieszka Błaszczak ](https://www.instagram.com/foxyberlin21/)(Aga), a multimedia artist, and [Cosmo](cosmo@kritische-maennlichkeit.com) (Visual Anthropologist). **Important Notes:** * If you can’t attend, please edit your RSVP to give the spot to others people. * The community is run by neurodivergent volunteers, so please help us create a positive experience. * Bring sensory tools (headphones, stimming toys, etc.), and we will have some available. * A quiet corner will be provided for breaks. * This event is for late-diagnosed adults (18+). For children’s events, a parent or guardian must be present. See you there!

**Open Platform for Writers to connect, share & grow. Together.** ‍ We create a safe space to be creative, connect through writing and give and receive feedback from each other. Get ready for bringing in different writing styles and helping each other improve our own writing skills and get to know some new friends.

Dear Community, it is our honor to share that in July, we have the one and only, Dr. Werner Vogels, CTO of Amazon joining us. Dr. Vogels was so kind to meet with our community, have a joyful session and answer your questions in person. During the day he will be the keynote speaker at [WeAreDevelopers World Congress](https://www.wearedevelopers.com/world-congress). Later in the evening, we will have the privilege to spend an exclusive time with Dr. Vogels to get answers to questions we have from you! =================================================== 17:30 - Doors open 17:45 - Warm up by AWS UG Berlin 18:00 - **Fireside chat with Dr. Werner Vogels** **Registration:** Because we expect many registrations for limited seats, please consider your registration pending. We will contact you individually to confirm whether you can join or not. **Attendance:** Please arrive at NLND no later than 17:45 to secure your spot. Once Dr. Vogels is on stage, you won't be able to enter. **Questions:** Feel free to address your questions in the form below, or mail to kadir@berlinawsug.de ================================== Additional Information **This event is wheelchair friendly.** Help us spread the word, and invite your friends & colleagues! If you're attending with wheelchair and need assistance, please mail us: organisers@berlinawsug.de for further details. Would you like to host AWS UG Berlin events at your company? [Register here](https://bit.ly/aws-host) Would you like to speak at AWS UG Berlin sessions? [Submit your talk here](https://bit.ly/aws-talk) ================================== NLND (Neuland) Berlin is a 150.000 sqm innovation district catalysing industrial transformation. We bring together industry and SMEs with universities, startups and government to create a European lighthouse project for AI, Deep Tech, Industry 4.0 and future city technologies. ​Discover more from NLND [nlnd.com](https://nlnd.com/?utm_source=luma) \| [LinkedIn](https://www.linkedin.com/company/nlnd?utm_source=luma) \| [Instagram](https://www.instagram.com/nlnd.hq/?utm_source=luma) **Photography Notice** ​Please note there’ll be a photographer at the event. By attending, you agree that NLND Berlin and partners may use photos for marketing and communications. If you prefer not to be photographed, please let a member of the event team know.

**If the event is fully booked, feel free to join us at the meeting point.** This is not a photography workshop or a traditional guided tour. It is a 2-hour collective walk through Wedding, using observation and photography as a starting point for discussion about urban space, architecture, and the hidden layers of the city. We begin at Silent Green Kulturquartier — a former crematorium transformed into a cultural space — and move through streets, courtyards, industrial traces, and transitional spaces that reveal how different periods of Berlin still coexist within the urban fabric. Rather than focusing on technical photography skills, we will slow down and pay attention to atmosphere, material, rhythm, and spatial change. Photography here becomes a tool for observation and conversation. Bring your camera or smartphone if you want, but no experience is needed. This walk is designed as an interactive exchange: we will pause, discuss, observe together, and develop different ways of reading the city. **Date:** 12.07.2026 **Time:** 12:00 – 14:00 **Meeting Point:** silent green Kulturquartier, Gerichtstraße 35, 13347 Berlin **Participation & Contribution:** Everyone is welcome. I appreciate a voluntary donation (5–15 €) to support future walks. **Suggested contribution:** €10 (optional). **About me:** Hi, I’m Julia ([@worldflaneur](https://www.instagram.com/worldflaneur)). With a background in architecture and image editing, I work with urban observation as a way to understand how cities are experienced beyond their surface — as layered systems shaped by use, time, and structure. If you want to follow future walks and urban observations, you can subscribe here: [https://denkmallab.substack.com/](https://denkmallab.substack.com/)

# Tired of dating apps culture and surface-level? This is different. And people often leave surprised by how quickly strangers can feel human, warm, honest, and real again. Free to RSVP, 👉 $59 to confirm your spot [https://consciousconnectionsclub.com/stayconnected](https://consciousconnectionsclub.com/join) Relational Labs is a guided connection experience for singles who want more honest, playful, emotionally intelligent interaction — without performance, pressure, or endless small talk. This is not speed dating. Not networking. Not “pitch yourself to strangers.” It’s a facilitated relational container rooted in psychology, emotional intelligence, attachment work, social dynamics, nervous system awareness, and real-world human connection — made practical enough that you can actually live it instead of reading another 50 books about it. ## What happens • A 2-hour guided online relational experience • Real-time connection exercises designed to create authentic interaction • A format that adapts in real time to whoever is present • Optional participant-led in-person continuation afterward • WhatsApp connection thread after the session ## This may be for you if: • You’re tired of shallow or repetitive social spaces • You want deeper connection without forced intimacy • You enjoy personal growth, psychology, communication, or relational work • You’re open to meeting people in a more intentional way ## Important This experience runs with whoever is present and takes its own shape each time. Sometimes expansive. Sometimes intimate. Both are the real thing.

**TTRPG night episode 2: Mysteries of Northwood** ⏰**Saturday, July 11** 🎲**Character Creation + Adventure Included** 🌍 **New Players Welcome** Join us this Saturday for a complete fantasy one-shot set in the world of North of Nowhere. **Episode 2: Mysteries of Northwood** Far to the north lies **Northwood**, an ancient forest surrounded by towering stone monoliths placed by giants during the legendary War of the World. Beneath its mist-covered canopy, glowing plants illuminate forgotten paths, ruined castles stand hidden among the trees, and secrets from a long-forgotten age remain undisturbed. In this beginner-friendly, system-agnostic one-shot, your party will venture into the heart of Northwood to uncover the source of a growing disturbance. Explore mysterious ruins, solve ancient puzzles, encounter magical woodland creatures, and decide the fate of a forgotten guardian before the forest's ancient magic is unleashed. Whether you're completely new to tabletop RPGs or a seasoned adventurer, this session offers a mix of role-playing, exploration, problem-solving, and exciting encounters in an original fantasy setting. **What to expect:** * 🌲 A mysterious woodland adventure * 🧩 Exploration and environmental puzzles * ⚔️ Tactical combat and meaningful choices * 🎲 Beginner-friendly gameplay * 🏰 Original setting from the *North of Nowhere* campaign world No previous experience is required, and all materials—including characters, dice, and miniatures—will be provided. Just bring your imagination and prepare to uncover the **Mysteries of Northwood**. * Guided character creation at the start of the session * A complete fantasy adventure in a single evening * Investigation, exploration, roleplay, and combat * Beginner-friendly gameplay * A welcoming and inclusive table What's Included 🥨 Snacks and drinks throughout the event 🎲 All game materials needed to play 🎁 A take-home goodie bag filled with TTRPG accessories and surprises **About North of Nowhere** *North of Nowhere* is a frontier fantasy setting where isolated communities cling to survival amid ancient mysteries, forgotten places, and the unknown. Every road leads somewhere strange, and every legend contains a grain of truth. Whether you're a veteran adventurer or rolling your very first dice, we'd love to have you at the table. **Seats are limited—RSVP to secure your place.** *"The forgotten forest awaits"*

Join us for an evening of Flutter, Dart, and networking hosted by CarOnSale. We'll kick things off with a deep dive into one of Dart's newest language features, followed by a second session and plenty of time to connect with fellow developers from the Berlin Flutter community. **Schedule** **18:30 — Doors Open** Check in, grab a drink, and meet fellow Flutter developers from the Berlin community. **19:00 — Welcome Notes** A short introduction from Flutter Berlin and our hosts at CarOnSale. **Talk 1 — Hiding Complexity with Dart Extension Types — Roman** Extension types in Dart 3.3+ let you elegantly hide the real complexity behind clean abstractions. They enable powerful patterns for true compile-time singletons with strong privacy guarantees, while also letting you build robust zero-cost Value Objects that enforce domain invariants and create a clear ubiquitous language — all with zero runtime cost. **About Roman** Roman is a Google-awarded Flutter Developer and Staff Mobile Engineer at CarOnSale.de, where he has worked for 4 years as part of his 8 years of Flutter experience (and over a decade in design). He loves Dart as his primary language and Rust as a complementary one (along with TS/Swift), but believes strong programming fundamentals matter more than any specific syntax. In his role he mentors Flutter developers and shapes architecture solutions. Outside of work he prioritizes family and open-source. **Talk 2 — TBA** Our second session of the evening will be announced soon. **20:30 — Networking & Socialising** Meet fellow Flutter developers, exchange ideas, discuss the talks, and connect with the local community. **22:00 — Doors Close** We wrap up the evening and head home inspired with new ideas and connections.

Hi! Welcome to Thought Experiments in Pubs... well, Park edition! Here you get to have deep conversations with people you've never met. The topic will be "Force". I'll post questions that will guide us through the topic on the day, here as comment on this event. **Location:** [Volkspark Friedrichshain](https://maps.app.goo.gl/jpAu27WJXGgKB5wdA), near Märchenbrunnen **The idea:** A chance to meet and talk at a 'deeper' level, and skip the 'small talk'. **How will it work?** We will have a set of 'Thought Experiments', short, philosophical scenarios and questions, which will be discussed in groups. The conversation will flow freely, there are no strict rules, simply share and discuss your perspectives on the given topic. The thought experiments will be posted here ahead of the event. **Who should come?** Everyone! We believe that the more perspectives, the richer the conversation. This group is not about being experts in philosophy, it is about *doing* philosophy. That is, bringing our various life experiences and lenses on the world to group discussions about the human experience, the nature of reality... etc. **Do I need to bring anything?** No! Just an open, inquisitive mind. We will do 3 rounds of discussions. After the event, I would love to hear your feedback on the session. The thought experiments we will discuss are around the theme of the day. Prompts will be posted here on the day of the event. **Park edition** Feel free to bring picnic blankets, food and drinks, as you wish! We'll keep a look at the weather, if the forecast turns to rain, we will fall back to Atopia Kaffeehaus as usual. This would be announced on the chat the evening before. See you soon! \- Dirk *Thought Experiments in Pubs Berlin is inspired by [Thought Experiments in Pubs London](https://www.meetup.com/thought-experiments-in-pubs/), which originated in 2023 as a social experiment to get people together to connect at a deeper level. The copy on this page and original idea is derived from [Thought Experiments in Pubs London](https://www.meetup.com/thought-experiments-in-pubs/). For more info and to enquire about setting up your own group and joining the TEiP community, check out the [main TEiP website](https://www.alltogether.one/thoughtexperimentsinpubs) or contact Bonny:* bonnyastor@gmail.com *TEiP was brought to Berlin by Aino. Many thanks! I hope to keep it going just the same.*

Hello everyone! The German Testing Board (GTB), together with our partners IREB, iSAQB, and the Einstein Center Digital Future, warmly invites you to **“Quality is NOW – Networking Around Quality Engineering”** in Berlin. Join us for an inspiring evening of networking, engaging discussions, and new connections. Following short talks from the worlds of Requirements Engineering, Software Architecture, and Quality Engineering, we will explore the question: **How is AI changing the world of software development?** During a World Café session and informal networking afterwards, we'll tackle the questions everyone is asking right now: \- What's your biggest pain point when using AI? \- Has AI improved or compromised quality in your projects? \- Which skills do teams and leaders need to succeed with AI? \- And where should we focus our efforts next? Join the conversation, exchange experiences, and discover how others are navigating the opportunities and challenges of AI-driven software development. **What to expect** * **Inspiring insights:** Gain practical tips and fresh perspectives for your career in Quality Engineering. * **Meaningful connections:** Meet developers and quality engineering professionals who share your passion. * **A relaxed atmosphere:** Enjoy drinks, delicious food, and great conversations in an inspiring setting. 📅 **When?** 8 July 2026 – Doors open at 5:30 PM (Event: 6:00 PM–9:00 PM) 📍 **Where?** Einstein Center Digital Future, Wilhelmstraße 67, 10117 Berlin 🎟 **Free admission** – Please register We look forward to seeing you there! **Your “Quality is NOW” Team**

You can sleep in on the Semiquincentennial (observed), we’re shifting to the following Friday. But join the local UX community for a chat and some biscuits to catch up. If you were in CA for Figma Config, tell us all the lines and you can tell me how I can animate an SVG without coding it by hand, and why I’d even want to. Thanks to the team at Nationwide of supporting the group.

**Practical Curiosity: Learning from Everyday Data** How do we actually get better at utilizing our day-to-day data? Fancy dashboards and complex models might look nice and draw attention, but that’s not where most of us spend our time. In fact those shiny outputs frequently sit unused, while the real insights are drawn from the analyst’s daily practice. Sometimes it’s as simple and as powerful as noticing that a segment is shrinking, a channel is underused, or certain links keep getting all the clicks. There’s many different places that the spark of insight can come from, but you have to keep your head in the data and know where to look. In this session, we’ll explore real-world examples of how segmentation, testing, and click behavior can uncover practical digital marketing opportunities. You’ll leave with inspiration for your own use cases, along with a few simple ways to ask better questions, spot meaningful patterns, and make smarter decisions without overcomplicating it. **About Our Speaker:** [Elaine Armbruster](https://www.linkedin.com/in/elainearmbruster/) is a Director of Digital Experience at the [American Diabetes Association](https://diabetes.org/), where she focuses on using data and insights to create smarter, more effective digital experiences. A lifelong Columbus resident, she has built her career in email marketing and the broader digital user journey, and is finding she most enjoys working in the messy middle where systems, data, and big ideas don’t quite line up yet. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL

We're planning a hands-on technical session focused on building AI solutions in ServiceNow - think skills, agents, and real-world use cases. If you’re curious about AI on the platform, RSVP now and stay tuned for more details. Let's build together!

🚀 **Go Viral with AI – Faceless Content on Autopilot** Launch a content brand that grows on autopilot using AI-generated media. ⚠️ Complete registration to confirm your seat. RSVP is not enough. ### [🔗 SAVE YOUR SEAT](https://aiventurelab.org/product/AiInfluencer?city=Columbus&groupurlname=the-book-lovers-journey-discussion-group&startgmtdatetime=2026-07-07T22:00:00Z) --- What you'll create: - A monetisation path from day one - AI tools to generate, edit, and post content automatically - A faceless brand that runs without your time *Your brand. Your rules. No face needed.* 🚀

Join us for our July Book Club gathering where we will come together to discuss [Cemetery Boys](https://www.aiden-thomas.com/cemetery-boys) by Aiden Thomas in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.