Skip to content

Customer Experience

Meet other local people interested in Customer Experience: share experiences, inspire and encourage each other! Join a Customer Experience group.
pin icon
1,643
members
people1 icon
6
groups

Frequently Asked Questions

Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.

Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.

Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.

Customer Experience Events Today

Join in-person Customer Experience events happening right now

IdentiBeer pre-EIC
IdentiBeer pre-EIC
FINALLY! The 2026 [hashtag#EIC](https://www.linkedin.com/search/results/all/?keywords=%23eic&origin=HASH_TAG_FROM_FEED) pre-conference location is booked to be - again - at [Zollpackhof Gastronomie GmbH](https://www.linkedin.com/company/zollpackhof-gastronomie-gmbh/) WO? 🌍 Elisabeth-Abegg-Straße 1 WANN? 🕕 18 Uhr - Montag 18.05.2026 WIE kommt Ihr hin? 7 min zu 👣 vom Hauptbahnhof ggf. haben wir einen 🚌 am Start für die Motel1 Bewohner, aber das klären wir noch... Wer wird da sein? Ganz viele [KuppingerCole Analysts](https://www.linkedin.com/company/kuppingercole/) und vielleicht gibt sich sogar [Martin Kuppinger](https://www.linkedin.com/in/martinkuppinger/) selbst die Ehre (tbc!) * [Espen Bago](https://www.linkedin.com/in/iamsolutions/) der Gründer des [hashtag#IdentiBeer](https://www.linkedin.com/search/results/all/?keywords=%23identibeer&origin=HASH_TAG_FROM_FEED) * [Sam Evans](https://www.linkedin.com/in/samevans/) (wahrscheinlich?) als Mitgründer * [Martin Sandren](https://www.linkedin.com/in/martinsandren/) als Co-Host der letzten Jahre natürlich * [Roland Baum](https://www.linkedin.com/in/roland-baum/) und ich ([Sebastian Rohr](https://www.linkedin.com/in/sebastianrohr/)) ganz viele [IDPro®](https://www.linkedin.com/company/idpro-org/)wie [Ian Glazer](https://www.linkedin.com/in/iglazer/) ganz viele [Berliner](https://www.linkedin.com/search/results/all/?keywords=%23berliner&origin=HASH_TAG_FROM_FEED) Identity Experten ganz viele [IdentiBeer](https://www.linkedin.com/search/results/all/?keywords=%23identibeer&origin=HASH_TAG_FROM_FEED) Menschen ([Benjamin Mewes](https://www.linkedin.com/in/benjamin-mewes-628a311b8/), [Heiko Klarl](https://www.linkedin.com/in/heiko-klarl/), uvam.) und natürlich wir als [umbrella.associates GmbH](https://www.linkedin.com/company/umbrella-associates/) ;-)
Esperanto Conversation in Restaurant Lichtblick, Moabit
Esperanto Conversation in Restaurant Lichtblick, Moabit
Date and Location changed (Feb 2018)! - Dato kaj loko ŝanĝita! Every third Monday of the month. Ĉiun trian lundon de la monato. Conversation in Esperanto (or in German or English..., if you want to know a bit more about Esperanto and to know Esperanto speaking people). Konversacio en Esperanto (aŭ en la germana aŭ angla..., se vi volas scii iom pli pri Esperanto kaj konatiĝi kun Esperanto-parolantoj). Usually at least until 9 p.m. Kutime almenaŭ ĝis la 9-a horo ptm. Usually table on the right in the back of the restaurant. Kutime tablo dekstre en la malantaŭo de la restoracio. Ask for "Esperanto", if you don't find us or call me. Demandu pri "Esperanto", se vi ne trovas nin aŭ voku min. 0173 162 90 63. Lu
Lasst uns treffen und Deutsch sprechen
Lasst uns treffen und Deutsch sprechen
**📢 Wichtiges Update für unser Sprachcafé in Manifesto!** 📢 2. Etage wo es geschlossen ist Es ist für jeden **zwingend**, **ein Getränk bei der Soot Bar** (unten bei den WCs) **oder Essen** zu kaufen, damit wir dort bleiben dürfen. Danke fürs Mitmachen! 😊
Smut Slam Berlin: "OUTDOOR SEASON" (May 18)
Smut Slam Berlin: "OUTDOOR SEASON" (May 18)
**Smut Slam Berlin: a warm space for opening up!** Berlin’s only community dirty storytelling open mic celebrates this special time of year on Monday, May 18, with the theme of "OUTDOOR SEASON." From the windswept seashore to the sun-dappled groves to an irresistible moment on a snow-packed mountaintop, when the urge hits outside, nature finds a way, and we want to hear about it! **TICKETING TIERS** **Adv general sales end at noon the day of the show** • General admission: 15€ ticket + VAT and fee • Supporter: 25€ ticket + VAT and fee (you help us make our soli tickets possible). Supporters receive 1 free drink **Day of show (online after noon or at the door):** €20/general, €10/soli (for students or unemployed folks w/ supporting ID) Don’t have cash at the door? You can skip the trip to the ATM and pay through our ticketing site with the QR code (normal fees + VAT apply). \* \* PLEASE NOTE: tickets are transferable but NON-REFUNDABLE for any reason. **Location:** Alexanderstr 40 (2-3 minutes' walk from S/U Jannowitzbrücke) GUEST JUDGES: TBA \*\* Prizes from Other Nature alternativer Sexladen, with the Fuckbucket prize sponsored by Überlube! **SCHEDULE OF EVENTS** 7-8 pm: get tested, save your seat, enjoy our reading lounge, grab your drink 8-10:30pm: Smut Slam, in the old fashioned way (with one short intermission 10:30-whenever: stay for a little longer, we don't have to worry about neighbors here! The Smut Slam features real-life, first-person sex stories from the audience, stories from guests and sometimes even celebrity judges, and also readings from THE FUCKBUCKET, a convenient and funnily named receptacle for all your anonymous questions and confessions! IMPORTANT: Smut Slam is queer-friendly, kink- AND vanilla-friendly, fat-friendly, sex worker-friendly, virgin-friendly, polyamory-friendly, we're really, really friendly. We welcome people with all types and amounts of sexual experiences. We DO NOT welcome stories or fuckbuckets involving racism, sexism, homophobia, transphobia or any other kind of discrimination, or nonconsensual objectification or fetishization. All activities discussed must be CONSENSUAL. SMUT SLAM is CREATED by Cameryn Moore, an award-winning playwright/performer, sex activist and educator, and former phone sex operator. When not performing, riding the train, or actually having sex herself, Cameryn writes Sidewalk Smut: custom type-written erotica as street performance and literary art. WE PRACTICE SAFER SMUT! DO NOT ATTEND if you are feeling poorly! There will be more slams! \*\* We encourage mask use indoors. This remains one of the best ways to protect yourself against getting sick from COVID or any of the other airborne diseases going around. \*\* As always, we are closely watching current COVID-19 rates, and as things change, one way or the other, we may loosen or tighten our pandemic protocols. We will never surprise you with changes, but tell you in advance, so you can make informed decisions. Smut Slam keeps both comfort and well-being in mind, for the community! PLEASE NOTE: We have a strong Code of Conduct for everyone at a slam. We try very hard to run the event accordingly, and we want attendees to actually pay attention so you can help us create this safer space: https://docs.google.com/document/d/120FTNtC47HhNIEP91TXpUT21mwsDCryMsRhAj74nJjs/edit?usp=sharing Please do take a moment to read this statement, thank you! ACCESSIBILITY: The venue space is wheelchair accessible.
New in Berlin: A Small Escape from Routine – Social Butterfly Club 🦋
New in Berlin: A Small Escape from Routine – Social Butterfly Club 🦋
Most Mondays are quickly forgotten. This one doesn’t have to be. Join us for a relaxed evening of conversations, new connections and a little escape from routines, screens and the feeling that life only starts on weekends. Sometimes all it takes is one good evening to change the mood of an entire week. ✨ Suggested Ice Breaker Question: “What kind of people are you hoping to meet in Berlin?” Orga The location accepts only card payments. We will be sitting in the first room. Questions? Check our Meetup-FAQs: [https://socialbutterfly.berlin/meetup-faq/](https://socialbutterfly.berlin/meetup-faq/) Meet your host I’m Julia — a Berlin local who loves bringing people together. My path went from growing up in a dance school to studying philosophy to working in IT support, and somehow all of that led me here: hosting meetups and creating spaces where people can show up, relax, and connect. Insta [https://www.instagram.com/juwaberlin/](https://www.instagram.com/juwaberlin/) LinkedIn [https://www.linkedin.com/in/julia-waehnert/](https://www.linkedin.com/in/julia-waehnert/) About The Social Butterfly Club 🦋 is a Berlin-based community that has been bringing people together for over three years. Each gathering is part of a larger framework designed to help friendships grow through shared experiences in the city — with a long-term vision of turning Berlin itself into a shared, playful experience. Love the vibe? There’s a whole community waiting for you. 🦋 Join the Social Butterfly Club and experience Berlin together [https://socialbutterflyradar.substack.com/](https://socialbutterflyradar.substack.com/)
Monday Swing with the Swing Dance Orchestra (Big Band!) @Ballhaus Berlin
Monday Swing with the Swing Dance Orchestra (Big Band!) @Ballhaus Berlin
Join and let's have an unique swing experience! **Discover fresh arrangements specially created for dancers, performed LIVE in the stunning Ballhaus Berlin!** It's a unique chance to dance to the sounds the leading Big Band in Berlin and have an unforgettable time. Mark the dates: **📅 5. Januar 📅 12. Januar 📅 2. Februar 📅 2. März 📅 16. März 📅 20. April 📅 4. Mai 📅 18. Mai 📅 1. Juni 📅 15. Juni 📅 6. Juli 📅 20. Juli** Location remains king: 📍 Ballhaus Berlin Ballroom, Chausseestraße 102 Program: 🎓 19:00: Swing dance introduction with Swing Base (No partner and no prior knowledge necessary!) 🎺 20:00: Big Band concert (2 Sets) + DJ 🎫 Ticket prices for dancers €20 (instead of €25!) only with prior reservation! Reservation here: [https://swingbase.de/mondayswing](https://swingbase.de/mondayswing) "Swing Is On Parade" is more than just music – it's an invitation to swing through the night with us.
CONNECT BEYOND THE PRESET - Berlin Music Tech Meetup #24
CONNECT BEYOND THE PRESET - Berlin Music Tech Meetup #24
**They say May is the month of rebirth.** So, may we all gather again and recalibrate our collective oscillators. On **May 18**, we’re moving past the factory settings and diving into the human signal chain. **Connect Beyond the Preset** is an evening dedicated to the tools that make us move and for all the creators, builders, tinkerers, and the curious who know that the most powerful "plugin" in any studio is a fresh perspective. Move away from the isolated glow of your laptop screen and come into a space where conversation flows as freely as the voltage in a modular rack. **It is happening on:** **Monday, May 18 at 6:00 p.m. CET** **FORUM Factory, Besselstraße 13-14, 10969 Berlin** This time, we’re opening the floor to the people building the future of expression. Innovation isn't just about faster processors; it’s about deeper connections. We gather to bridge the gap between the code and the chord, between the builder and the player. This is a networking event in its truest sense. No stiff business cards or corporate bios. Just like-minded people from all areas of life, united by the passion for music and tech, sharing drinks, swapping ideas, and finding their next creative partner-in-crime. Whether you work in the music business, you're a founder, a musician, a developer, or simply someone who loves where music and technology meet, this evening is made for you. **FREE ENTRY. FREE DRINKS!** **Do not sleep on this!** **[RSVP HERE](https://music-tech.de/connect-beyond-the-preset-berlin-music-tech-meetup-24)** \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* **PRESENTATIONS** Expect an evening with local innovators on stage presenting the tools they’ve built to make music education more accessible, push the boundaries of music production, and create new ways of visual expression through music. The presentations are more like open-source conversations. Meet the local community members who are building bespoke tools and hear the stories behind them. No corporate sales pitches. Just raw, creative problem-solving and inspiration. **Presenter I** **Andreas Jacobi** (*CEO und Co-Founder,* [Audiotool](https://www.audiotool.com/) *)* Making music together is magic. For too long, software got in the way. Audiotool is the only DAW built for collaboration from the ground up — free, browser-based, real-time multiplayer. Now we’re opening the infrastructure — so the next generation of music tools can be built multiplayer, and the ones you already love can become it too. **Presenter II** **Aibek Mazhitov** (Founder [Vibely](https://apps.apple.com/uy/app/music-visualizer-vibely/id1528056717)) Aibek is an iOS developer by day and musician by night. He'll be presenting Vibely - a music visualizer app that lets artists and creators turn their audio into stunning visual content in minutes. Inspired by channels like Monstercat and Trap Nation, Vibely is used by creators with millions of followers on TikTok." **Presenter III** **Mohammad Tomaraei** (Founder of something new and special) Almost 40% of new songs on streaming platforms are AI-generated. Human creativity is at risk. That's why I’m building an interactive platform for learning music, singing, and dance through your favorite songs. You focus only on learning what matters to you. It analyzes each song, shows you how it’s built, teaches you how to perform it on instruments like guitar, piano, and drums, and gives real-time feedback as you practice. AI is optional as a personal coach that explains things in a way that makes sense to you. **Presenter IV** **David Pocknee** presents a prototype of [Chordite](https://davidpocknee.ricercata.org/funis/index.html) \- a composition\-first music environment\, inspired by video games\. It is software for musical exploration and experimentation\, designed to live alongside and communicate with your DAW\. It provides space to craft music in new ways\, using 3D graphics\, game controllers\, and musicologically\-informed interfaces\. **LET OTHERS PLAY WITH YOUR TOOL - LIKE FRANK** We will set up tables on which you can place your laptop, speakers, synth, or other hardware, etc. to let the meetup attendees play with it. Like Frank Hahn. He will present [Kreuzberg Audio](https://kreuzberg-audio.com) , a Berlin-based plugin forge building tools for modern electronic music production. At the meetup he'll show three of them: KREATUR (premiere), an AI-powered music production tool that puts generative AI to work as a creative instrument without taking control out of the producer's hands; KA-303, the freshly updated acid synthesizer with a dynamic 32-step pattern grid, polyrhythmic page system, MIDI import and five groove engines; and Reecer Synthesizer, the flagship in free public beta with a triple oscillator engine, 29 filters from Moog Ladder to Polivoks, a quad distortion chain, and a composing section with 150 patterns. You can do this to. Just send us a message here.🙌 ——————————————————————————————————- **WALL OF OPPORTUNITIES** A big piece of paper, pinned to a wall with space for everyone to leave a note. Whether you are looking for a project partner or want to offer your skills and services. **AN EVENT FOR EVERYONE** Whether you are interested in learning more about music, tools for artists, new technologies, music communities, entrepreneurship, or just hanging out with the local Berlin music tech community, this event is for you. **DRINKS** are free **ENTRY** **is free**, but RSVP is **mandatory** **Please 👉 [REGISTER HERE](https://music-tech.de/connect-beyond-the-preset-berlin-music-tech-meetup-24)** *We are grateful that the [Berlin Senate Department for Economics, Energy and Public Enterprises](https://www.berlin.de/sen/wirtschaft/en/) provided us with some funding for this event.*

Customer Experience Events This Week

Discover what is happening in the next few days

Berlin Tech Leads - The one where AI reshapes Customer Support Engineering
Berlin Tech Leads - The one where AI reshapes Customer Support Engineering
**We’re back!** After a break, the Berlin Tech Leads meetup is officially revived **\- and this time IRL at Berlin Vinted office\.** **We’ve missed the deep dives, the architectural debates, and the networking. To kick things off, we’re tackling one of the fastest-moving landscapes in the industry right now: the intersection of Engineering and Customer Support.** **About the Event** Customer Support is often the first place where AI moves from "experimental" to "mission-critical." For Tech Leads, this shift isn't just about plugging in a basic chatbot; it’s about re-engineering the entire lifecycle of a ticket and how our systems actually interact with our users. In this meetup, we’re looking under the hood of the support stack. We’ll discuss how the landscape is being reshaped by LLMs, the shift toward autonomous agents, and the real technical hurdles of building multi-modal support systems. **Talks:** * Team Help Experience (vinted.com): "Scaling Support: How Vinted Manages Tens of Thousands of Tickets Every Day" * [Yam Marcovitz](https://www.linkedin.com/in/ACoAAAbVVAwBOgouy-uT1QB1ixhqrafAv1kNxQk) (parlant.io) "Building consistently aligned agents with Parlant" * [Richard Lohwasser](https://www.linkedin.com/in/ACoAABRCCmYBD9PS9O73AjQ244LC4Gc_NMUcnsY) (enneo.ai): "Applying AI across all channels in real-life customer service at scale: What works, what doesn't, and where we're heading to?" *Just a quick reminder: if you'd like to take the stage and speak at a future Berlin Tech Leads meetup, feel free to drop a message to one of the organisers.*
KREATIV UNTAPPED #1 – Storytelling Untapped w/ Ben Sauer
KREATIV UNTAPPED #1 – Storytelling Untapped w/ Ben Sauer
**\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** **Welcome to KREATIV UNTAPPED #1 – Storytelling Untapped w/ Ben Sauer** **A hands-on session. No slides. Just your stories.** We couldn't be more excited to tap into this with you at Thoughtworks Berlin. *Follow us on [LinkedIn](https://www.linkedin.com/company/kreativ-untapped) and [Instagram](https://www.instagram.com/kreativuntapped).* **KREATIV UNTAPPED** is a creative playground born in Berlin — and we're kicking off with the discipline that sits at the heart of every other one: **storytelling.** Because here's what AI can't replace: the human desire to create. Creativity is what makes us uniquely human — it's a muscle, and like any muscle, it needs training. Most of us have stopped. **KREATIV UNTAPPED** is where we change that — through hands-on sessions with working practitioners across visual arts, tactile crafts, narrative & sound, and spatial & performative disciplines. **This evening** is about words, voice, and presence. In a world full of decks, dashboards and screens, we've forgotten how to just… tell a story. This evening is a practice in putting the slides away and using the oldest tools we have — your voice, your hands, your story. **Expect a short provocation from [Ben](https://bensauer.net/), a hands-on session with a sketching element to flex that creative muscle, a round of group sharing, and time to actually meet the people in the room.** **Who's this for?** Anyone with a story to tell — and the willingness to tell it without a slide deck. No job title. No prior experience. Just the willingness to tap in. Creativity untapped. Connection for real. \-\-\- **ABOUT [BEN SAUER](https://bensauer.net/)** Ben Sauer is a speaker, author, and coach who teaches the art of strategic storytelling — and the perfect person to launch this series. He's the author of "Death by Screens: How to Present High-Stakes Digital Design Work and Live to Tell the Tale" — a go-to resource for designers, product people and creatives who want to stop boring their audiences and actually be heard. Ben spent years as a UX designer at Clearleft, then as Director of Product for AI at Babylon Health, leading a team of 100 on products worth $100m+. He has trained teams at NASA, Amazon, and the BBC, and spoken at The Economist, NEXT Conference, UX London, VW + Audi and dozens more — frequently as the audience's top-rated speaker. More about Ben: [https://bensauer.net](https://bensauer.net/) \-\-\- **AGENDA** • 18:30 – 19:00 · Check-in • 19:00 – 19:15 · Intro – what KREATIV UNTAPPED is and why we're here • 19:15 – 20:15 · Hands-on storytelling session with Ben Sauer (incl. sketching element) • 20:15 – 20:45 · Group sharing round • 20:45 – 20:50 · Wrap-up & what's next • 20:50 – 21:30 · Networking \-\-\- **ADDITIONAL NOTES** **Donation-based event** This first edition is donation-based — give what feels right. Your contribution supports building KREATIV UNTAPPED into something lasting. Donations are non-refundable. **Photos & video** We'll be taking photos and potentially videos throughout the evening. By attending, participants agree that visual material may be used for promotional purposes. Anyone who prefers not to be photographed can let us know on arrival. **Where** Thoughtworks Berlin Revaler Str. 31 (Event Space), 10245 Berlin (In walking distance from S Ostkreuz) \-\-\- **FOLLOW US** LinkedIn: [https://www.linkedin.com/company/kreativ-untapped](https://www.linkedin.com/company/kreativ-untapped) Instagram: [https://www.instagram.com/kreativuntapped](https://www.instagram.com/kreativuntapped) **\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** See you there! Creativity untapped. Connection for real. \-\-\- ***An event by our friends from KREATIV UNTAPPED***
American Church Choir in Berlin
American Church Choir in Berlin
**🎶 American Church Choir in Berlin – Come Sing & Connect** Looking to meet new people in Berlin? Love music—or at least enjoy singing in the shower? You’re warmly invited to join the **American Church Choir** for an evening of community, creativity, and connection. **No professional experience needed.** If you can carry a tune (or even if you're not sure), you’re welcome. Our group is relaxed, supportive, and full of people who simply love singing together. **What to expect:** * Easygoing choir rehearsal * A mix of styles—nothing too formal * Friendly people from around the world * Zero pressure, lots of encouragement And afterward? **We’ll open a bottle of wine (or two) and just hang out.** It’s a great way to meet others, make friends, and unwind mid-week. **📍 Where:** American Church in Berlin (Dennewitzplatz) **🕒 When:** Tuesdays at 7pm (19:00) **🎵 Who can join:** Anyone who likes music, community, and good company Come as you are. Bring a friend if you’d like. We’d love to meet you! 🍷🎶
AgentCon Berlin 2026
AgentCon Berlin 2026
Women in Big Data Berlin supports AgentCon Berlin 2026 as a community partner. AgentCon Berlinis a community-driven conference focused on the future of AI agents and autonomous systems, taking place on May 19, 2026 at CODE University in Berlin. As part of the global AgentCon World Tour, the event connects local developer communities with a worldwide network of builders shaping the next generation of intelligent software — from autonomous agents to multi-agent systems. Bringing together 200+ developers, startups, researchers, and tech enthusiasts, AgentCon Berlin offers a platform to explore real-world applications, architectures, and tools powering agent-based systems today. ### Highlights * Keynotes from Microsoft & Neo4j * Expert talks (Qdrant, MemVerge, Reply, and more) * Real-world demos and hands-on agent frameworks * 200+ developers, startups, and tech leaders (Berlin-focused) ### What to Expect * Practical insights into AI agents & multi-agent systems * Technical talks and hands-on workshops * A developer-first, community-driven atmosphere This is a free, in-person event, designed for builders who want to move beyond hype and gain hands-on insights into designing and deploying intelligent systems. Register here: [https://globalai.community/chapters/berlin/events/agentcon-berlin-2026/](https://globalai.community/chapters/berlin/events/agentcon-berlin-2026/) Join us in Berlin and be part of a growing global movement shaping the future of AI.
Berlin Supermoms Meetup (Happy mind, happy mom)
Berlin Supermoms Meetup (Happy mind, happy mom)
Join the First Circle of Moms in Berlin & Brandenburg here 💛; linktr.ee/supermom_inc Motherhood can be beautiful and fulfilling… and also incredibly demanding. This meetup is a small, relaxed space for moms to connect, share experiences, and support one another without pressure or expectations. Whether you’re looking to meet other moms nearby, have meaningful conversations, exchange ideas, or simply take a break and be around people who understand this stage of life, you’re very welcome. In this second meeting, we'll be discussing how taking care of your mental health makes you the best mom. Join us for real conversations with an expert and with other moms and also a chance to build genuine connections. Because we want to keep the atmosphere personal and comfortable, the group will be intentionally If you’re interested, register for our May meetups here; linktr.ee/supermom_inc we’d love to meet you. Feel free to bring your child if that makes it easier for you, there's a prepared place for them.
KREATIV UNTAPPED #1 ¡ Storytelling Untapped w/ Ben Sauer
KREATIV UNTAPPED #1 ¡ Storytelling Untapped w/ Ben Sauer
**\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** **Welcome to KREATIV UNTAPPED #1 – Storytelling Untapped w/ Ben Sauer** **A hands-on session. No slides. Just your stories.** We couldn't be more excited to tap into this with you at Thoughtworks Berlin. *Follow us on [LinkedIn](https://www.linkedin.com/company/kreativ-untapped) and [Instagram](https://www.instagram.com/kreativuntapped).* **KREATIV UNTAPPED** is a creative playground born in Berlin — and we're kicking off with the discipline that sits at the heart of every other one: **storytelling.** Because here's what AI can't replace: the human desire to create. Creativity is what makes us uniquely human — it's a muscle, and like any muscle, it needs training. Most of us have stopped. **KREATIV UNTAPPED** is where we change that — through hands-on sessions with working practitioners across visual arts, tactile crafts, narrative & sound, and spatial & performative disciplines. **This evening** is about words, voice, and presence. In a world full of decks, dashboards and screens, we've forgotten how to just… tell a story. This evening is a practice in putting the slides away and using the oldest tools we have — your voice, your hands, your story. **Expect a short provocation from [Ben](https://bensauer.net/), a hands-on session with a sketching element to flex that creative muscle, a round of group sharing, and time to actually meet the people in the room.** **Who's this for?** Anyone with a story to tell — and the willingness to tell it without a slide deck. No job title. No prior experience. Just the willingness to tap in. Creativity untapped. Connection for real. \-\-\- **ABOUT [BEN SAUER](https://bensauer.net/)** Ben Sauer is a speaker, author, and coach who teaches the art of strategic storytelling — and the perfect person to launch this series. He's the author of "Death by Screens: How to Present High-Stakes Digital Design Work and Live to Tell the Tale" — a go-to resource for designers, product people and creatives who want to stop boring their audiences and actually be heard. Ben spent years as a UX designer at Clearleft, then as Director of Product for AI at Babylon Health, leading a team of 100 on products worth $100m+. He has trained teams at NASA, Amazon, and the BBC, and spoken at The Economist, NEXT Conference, UX London, VW + Audi and dozens more — frequently as the audience's top-rated speaker. More about Ben: [https://bensauer.net](https://bensauer.net/) \-\-\- **AGENDA** • 18:30 – 19:00 · Check-in • 19:00 – 19:15 · Intro – what KREATIV UNTAPPED is and why we're here • 19:15 – 20:15 · Hands-on storytelling session with Ben Sauer (incl. sketching element) • 20:15 – 20:45 · Group sharing round • 20:45 – 20:50 · Wrap-up & what's next • 20:50 – 21:30 · Networking \-\-\- **ADDITIONAL NOTES** **Donation-based event** This first edition is donation-based — give what feels right. Your contribution supports building KREATIV UNTAPPED into something lasting. Donations are non-refundable. **Photos & video** We'll be taking photos and potentially videos throughout the evening. By attending, participants agree that visual material may be used for promotional purposes. Anyone who prefers not to be photographed can let us know on arrival. **Where** Thoughtworks Berlin Revaler Str. 31 (Event Space), 10245 Berlin (In walking distance from S Ostkreuz) \-\-\- **FOLLOW US** LinkedIn: [https://www.linkedin.com/company/kreativ-untapped](https://www.linkedin.com/company/kreativ-untapped) Instagram: [https://www.instagram.com/kreativuntapped](https://www.instagram.com/kreativuntapped) **\>\>\> Registration takes place on Luma: [https://luma.com/yp90isjd](https://luma.com/yp90isjd)** See you there! Creativity untapped. Connection for real. \-\-\- ***An event by our friends from KREATIV UNTAPPED***
Sunday Tech Coffee Meetup
Sunday Tech Coffee Meetup
Welcome to Sunday Tech Coffee. This is a **networking** event for those in the tech industry in Berlin. We are usually inside and to the right. Ask the barista/bartender if you can't find us.

Customer Experience Events Near You

Connect with your local Customer Experience community

Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 ¡ Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
LGBT Reads: In-Person Book Discussion
LGBT Reads: In-Person Book Discussion
Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Building Momentum: From Ambiguity to Execution
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.
Detroit Personality Focused Home Video Dating
Detroit Personality Focused Home Video Dating
**🦋 Real Speed Dating Online for Detroit Singles Personality Matched** On the night, you'll sit down for host-managed one-on-one rounds with Detroit singles your age curated by personality quiz, as an experienced host steers the pace. Prior to the event, you submit a short personality questionnaire — the information you provide there to pair you intelligently with Detroit locals, making every round feel more natural from the first minute. After all the rounds, match notifications go to both parties — with no one-sided reach-outs ever happening — and you decide your next step from there. **Your age group is your key — pick it below:** - **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=18-32&face_v=4.0) - **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=30-46&face_v=4.0) - **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=40-58&face_v=4.0) - **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=55+&face_v=4.0) **⚠️ Important:** Your rsvp here is not a registration confirmation, so register through your age group link above and complete the personality quiz — places close once the group is full so sign up early, and only a completed registration locks in your seat. --- **How it works** 1. **Lock in your place** – using the link for your age bracket, then finish the personality questionnaire, since this is how you are officially confirmed. 2. **Hop on** – by clicking the Zoom invite at the event time, laptop phone or tablet — your choice, all work fine, and a host is live and will walk you through everything. 3. **Take part in the rounds** – host-guided one-on-one rounds with compatible Detroit singles in your bracket, as the host handles all transitions so conversations stay natural, as the quiz results already did the work of choosing who you meet. 4. **See your results** – after all rounds finish mutual matches are distributed privately, as privacy is guaranteed for all non-mutual selections, and once you have it you decide how and when to connect. **Perfect for:** - Anyone calling Detroit home wanting to escape digital dating that never converts to anything real and want to meet real locals without the faff. - Individuals in Detroit who are tired of app fatigue and empty match queues and want to talk to real people tonight. - Locals living in Detroit getting away from app fatigue and empty match queues and want real chemistry over profile photos. - Daters within Detroit who are tired of matches that ghost after two messages and are ready for something genuine instead. --- ✨ Done with apps — start here — use the link above to register and the host takes it from there this time. Your next chapter might start tonight. 🔥 ✨
Columbus Museum of Art, Free Admission Sundays
Columbus Museum of Art, Free Admission Sundays
Let’s meet and wander the galleries! General admission on Sundays is free.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL
Sunday Afternoon Coffee at Grandview Grind
Sunday Afternoon Coffee at Grandview Grind
Who else is ready to sit outside? Join us for a casual chat over coffee & tea at Grandview Grind! Come out and meet some new people, enjoy your favorite drink, and make some new friends!