Customer Experience
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Frequently Asked Questions
Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.
Customer Experience Events Today
Join in-person Customer Experience events happening right now
Deeper Conversations - 1 to 1 🗣️💬
Tired of small talk and ready to connect on a real level? Join us for **deep**, **meaningful conversations** and **new friendships** 👯♀️🎉 with a group of like-minded individuals who share your interests.
This event is **free** but you will be **required** to buy food or drink before you can join us 🍭🍬🧁🍰🥤🧃- having water doesn't support the venue
**Who is it for?**
* You want more satisfying, deeper conversations
* You want more meaningful and long-lasting connections in your life
* You crave more from life and know its out there
* You are bored of just socialising and want to have fun and explore a new type of event!
**What's in it for you?**
* **No more awkward silences!** We'll provide questions to spark engaging conversations. 💡
* **Meet like-minded people** who crave deeper connections. 🤝
* **Have fun** in a relaxed, welcoming atmosphere. 😊
**How does it work?**
* We'll pair you up with different people for **15-minute 1-1 chats**. 🔄
* **Use our questions** as a starting point, or go off on your own tangent! 🗺️
* Be **open**, **honest**, and **curious**. 👂
* 15 minutes is a good amount of time to explore a question deeply and **not have awkward silence**.⏳
* You are also **free to take the conversation in any direction** you choose.🤩
* You can always sit out a round to **take a break** 😪
**Examples of questions that we provide:**
* "If you could have any superpower, what would it be and why?" 🦸♀️
* "What's your biggest fear, and why does it scare you?" 😱
* "What's the most meaningful thing you've ever done?" ❤️
* "What would you do if you had all the money and time in the world?" 💰
**Why do we love deep conversations?**
* They're **authentic**, **raw**, and **honest**.
* There are **no limits** to where they can go.
* You'll feel **uplifted**, **inspired**, and **connected**. 🌟
**How to be a great conversation partner?**
* **Be Respectful:** Listen attentively and avoid interrupting others. 👂
* **Be Open-Minded:** Consider different viewpoints and challenge your own assumptions. 🧠
* **Be Engaging:** Ask thoughtful questions and contribute to the conversation. 💬
* **Be vulnerable:** We are a safe space, so it’s okay to be yourself 🥺 🙈
* **Be honest:** Be honest about our experience of life 🌍
* **Be curious:** Be interested in the other person ❓ 🤔 👀
**Ready to take the plunge?**
🌊 Join us and experience the magic of deeper conversations! 💫 You may leave feeling **uplifted**, **inspired**, **connected**, **invigorated**, **positive**, **grateful**!❤️
**What others have to say**:
* **Parimal**: "I had the most amazing time! The conversations were refreshing and genuinely authentic."
* **David Saville**: "This is a wonderful event run by two extraordinary individuals."
* **Edomi**: "This is one of the best meetups I've been to. Highly recommended!"
We really hope to see you there! 👋
**About Deeper Connections**
We have a mission at Deeper Connections to improve the quality of people's lives through conversation. All our events are centered around the concept of connecting deeply, because we believe we all deserve to be seen, felt and understood for who we really are. To have the 'deeper conversation' approach when relating with others can change our lives and can change the world.
**Our Values**
* **Respect:** Treat everyone with kindness and consideration. ❤️
* **Open-mindedness:** Be open to different perspectives and ideas. 🧠💡
* **Active Participation:** Share your thoughts and engage in meaningful discussions. 🗣️💬
* **Accessibility:** We believe meaningful connection should be accessible to everyone. Our community makes this possible by supporting each other. 🤝
**Staying in touch**
Interested in finding out about all the events sooner than on Meetup or staying in touch beyond the events, you can join our WhatsApp channel and community using
👉🏽 [Deeper Connections WhatsApp Channel](https://whatsapp.com/channel/0029Vb6CBAdIN9ijrEYdv33z)
👉🏽 [Deeper Connections WhatsApp Community](https://chat.whatsapp.com/EqGsmF3021RKTwBpGcuR80)
**Keep This Event Free 💝**
If this event brings you something meaningful, you can help others access the same transformational experience. Whether it's £5 or £15, every contribution keeps these events accessible to everyone in our community. You'll find a QR code on your conversation sheet during the event, or you can contribute here #SupportYourCommunity
👉🏽 [Ko-Fi](https://ko-fi.com/deeperconnections)
👉🏽 [Buy Me A Coffee](https://buymeacoffee.com/deeperconnections)
👉🏽 [PayPal](https://www.paypal.com/ncp/payment/DDSNCCFCYUEB2)
Love to Drum - djembe and percussion fun!
**Love to Drum - Djembe and Percussion Fun!**
Join us for an exciting drum circle experience with our regular host, Simon, who will be teaching simple and not-so-simple West African based drum rhythms. Together, we'll create uplifting and positive vibrations through the power of drums and percussion instruments, sharing in the joy of making music in a friendly and inclusive environment.
Whether you're a beginner or have some experience, this drumming session is open to all. You'll have the opportunity to learn Djembe and Dundun drum rhythms and playing techniques. It's a chance to immerse yourself in the world of drumming and connect with others through the universal language of music.
Don't miss out on this joyful and enriching experience! No matter your level of ability, you're bound to enjoy it.
The cost for the entire session, including drum hire, is £15.
🇮🇹 GARDEN APERI-DINNER @ NOTTING HILL 🌿🍷
**Saturday 9 May**
Join us for a special **Italian Garden Aperi-dinner** in one of London’s most iconic areas 🇮🇹✨
This time we’re bringing our apericena experience to a **beautiful outdoor garden** at:
**Lasagneria Italiana**
A brand new venue in Notting Hill, perfect for a relaxed Saturday evening with great food, drinks and a social international crowd.
🌿 **Garden vibes (5:30 – 10:00 pm)**
Think warm lights, outdoor setting, Italian food, drinks and the perfect weekend atmosphere.
Arrive early, stay late… this is one of those events.
🍽 **Free buffet (6:30 – 8:00 pm)**
A proper Italian selection, including:
• Rustici & bruschette
• Penne (pesto / 4 cheeses)
• Penne (genovese / amatriciana)
• Cherry tomato, mozzarella & olives salad
• Mixed lasagna selection
🍸 **Entry & Drinks**
• **£15 entry (includes first drink + free buffet)**
• **£10 for additional drinks**
Simple, social and designed to enjoy the evening without stress.
📍 **Venue**
La Lasagneria Italiana – Garden
42A Notting Hill Gate
London W11 3HZ
🚇 **Only 80 meters from Notting Hill Gate station**
📅 **Saturday 9 May**
🕠 From **5:30 pm**
✨ Expect a friendly, international crowd, great food and one of the best Saturday atmospheres in London.
👉 **Sign up now or message Daniele on WhatsApp: 07733 273626**
#ItalianApericena #NottingHill #LondonEvents #GardenParty #AperiDinner #MeetNewPeople #LondonSocial #ItalianFoodLondon #SaturdayVibes
People Skills
People matter – we all know that. But understanding others is not just a daily challenge but it’s a tall order, simply because we’re all so different. As we come in all shapes and personalities, getting along with everyone isn’t always easy. It’s a skill we can all improve and better.
This session looks at how to:
* improve your interactions with the people you live and work with
* keep your cool with people who are difficult and critical
* take charge of your own reactions and respond positively
* strengthen your connections with friends and loved ones
**This is a free 60-minute in-person seminar.**
**If you would like to make a voluntary donation, please click** [here.](https://www.innerspace.org.uk/donations/ "https://www.innerspace.org.uk/donations/")
\* I consent to my submitted data being collected and stored. We will process your personal data in line with the GDPR requirements and always store it securely and use it only for the purpose for which it has been collected. We will not pass on your details to any third parties without your consent.
Brew & Being × Moonstruck
An intentional gathering. A room of people who want to take life a little more seriously.
**Menu**
Delicious filter coffee — selected by Moonstruck
Fuding white tea — aged loose leaf, gongfu style
Plant-based rose Basque cheesecake — home baked by Heart & Leaves
**What to expect**
7:10 Coffee tasting
7:30 A moment of quiet
7:35 Chinese tea ceremony
8:20 Rose Basque cheesecake
8:50 Conversation + linger
Capacity is limited to 15. This is a slow evening; no rushing, no noise, just good things and good people.
Creative Wellness Cycling Club (Members only)
Weekly cycling club open to members of that club only. Membership enquiries to creativewellnesswon@outlook.com
Customer Experience Events This Week
Discover what is happening in the next few days
Community Conversation: AI, Psychedelics and Creative Brains
# COMMUNITY CONVERSATION: AI, PSYCHEDELICS, AND CREATIVE BRAINS
**[🎟️ Purchase Ticket Here 🎟️](https://dandelion.events/e/f5v98)**
Connection and Conversation with The Psychedelic Society
**𖤓 Get connected – Listen, Learn & Question 𖤓**
Join us for a bi-monthly SatSang, meaning “gathering in truth,” a conversation at Om Being with The Psychedelic Society, talking about the science behind topics that affect us everyday. Expect thoughtful dialogues and moments of reflection.
### **WHAT TO EXPECT**
Despite not always feeling inspired, we all possess a creative brain, able to innovate and imagine. In this sense, creativity is a way of being. Distinct brain patterns underlie original thought and moments of cognitive flow. Listening to music or moving our body may instigate inspiration moving our mind into liminal states of ideation or daydreaming - letting the mind wander and imagine new ideas. Can we enhance this creative potential through a dialogue with non-human intelligence?
Psychedelics are an ancient technology that opens us up to engage with life, appreciating the aesthetic world. By activating more distant associative connections in the brain, multiple viewpoints of a problem unleash and the unusual, abstract is unlocked.
Partnering with AI offers expansion of our human creative potential; biosensing, special effects, VR, gaming, spatial sound.
But, where is the line between where technology ends and human imagination and creativity takes over? AI is a tool and driver, a technology to get to new outcomes, but it may dissolve something we value more, our own indispensability to the process of discovery?
Tea will be provided.
### LOCATION
📍 Om Being, Hackney
The Old Jewish Neighbourhood walking tour with qualified guide Laurence
Image above by Wjh31 ( Creative Commons Attribution 3.0)
Fee £15
**Pay on the day and RSVP me please by email - on this page - or text**
Meet at Aldgate Station @ 11am
The Jewish community have an intriguing and often surprising history in this country, dating back to at least the time of William the Conqueror - and in my opinion, well beyond that. And, as with everywhere else in Europe, the majority wound up in the capital.
This is a walking tour around one of London's most buzzing and character-filled areas and one that has often been the landing place for immigrants new to the city. I will show you one of the oldest synagogues in Europe, a beautiful soup kitchen, a sculpture that should melt your hearts and introduce you to a variety of colourful characters - if I'm in the mood i may even sing but don't let that put you off!
Guided walk £15 - payable on the day
Host - Laurence 07889 298573
\*JOIN OUR 45+ NOT GRUMPY FACEBOOK COMMUNITY \*
<[https://www.facebook.com/45plusnotgrumpy/](https://www.facebook.com/45plusnotgrumpy/)\>\*
Saturday Coffee at Ole and Steen, NEAREST TUBE LONDON VICTORIA STATION
Ole and Steen have been serving the Danish people with delicious breads and pastries made by hand for over 20 years, always with the very best ingredients.
Now their all day menu which celebrates the best of Denmark makes its way to London Victoria.
This coffee meetup will be a regular event without the need to book, although an rsvp would be appreciated to indicate number of people expected.
The event held at this venue each fortnight on a Saturday . Plenty tables and chairs allows for social distancing.
They also have good coffee and other hot and cold drinks.
If you cannot find us, phone 07940 717 221
THIS IS A FREE EVENT.
Customer Experience Events Near You
Connect with your local Customer Experience community
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs.
This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context.
We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing.
**SPEAKER BIO**
Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments.
https://www.linkedin.com/in/mosaic-basha-syed-92300856
**CALL FOR SPEAKERS**
Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/)
**THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/)
**DIRECTIONS**
8800 Lyra Dr #450 · Columbus, OH
go to 4th floor.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
LGBT Reads: In-Person Book Discussion
Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.**
Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations.
In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch.
You’ll walk away with insights on how to:
* Build and sustain momentum across teams
* Adapt to changing priorities without losing direction
* Scale products thoughtfully in complex environments
Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward.
Come connect, learn, and swap stories with fellow product professionals.
\-\-\-
Food and drinks will be provided by Switchbox, our generous host.
Free parking will be available at the front and back sides of the Switchbox Office.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle
**SPECIAL PROMOTION**: Buy 3 and get 1 Free!
Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time.
We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest.
While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for.
Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/)
***
### What to Expect:
* Guided candle making experience
* Choose your own vessel, wax, wick, and fragrance
* 100% soy wax candles
* Optional drinks and snacks
* Time to relax while your candle cools
***
### Important Notes:
* Please arrive on time so we can start together
* Candles will need time to set before taking home
* This is a beginner-friendly event
***
### RSVP Required
Reserve your spot on Meetup to lock in your seat.
**Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids)
5oz Glass Jars $15
8oz Candle Tins $25
12oz Glass Candles $35
12oz Amber Jars $40
16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!)
**All materials included. You just bring yourself (and your drink of choice).**
**Payments accepted:**
* Credit Card
* Venmo: @Daclaud-Lee
* Cashapp: $DaclaudL
CBusData - Practical AI for Power BI Developers
Practical AI for Power BI Developers
A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective.
This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly.
Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.
Data & Analytics Wednesday - Mapping and Dashboards
**Total Eclipse of the Chart: School Redistricting Dashboards**
In this presentation, we will explore the utilization of maps, sets, and SQL within a Tableau dashboard to help provide “what-if” analyses generated through the use of a mapped dashboard, providing different scenarios and the potential implications of these.
While in this use case we are focused on a large school district, the concepts of utilizing existing data to explore the future impacts of modifying different geographic boundaries can be useful to many industries, balancing the mix of maps with visual analytics.
**About Our Speaker**
Robert Kramer is the Data Systems and State Reporting Coordinator at South Western City Schools in Grove City. He has worked there for 17 years, serving previously in the roles of Data Analyst, Programmer, and Operations Coordinator. Prior to working at South Western, he worked as a Systems Engineer at Pinnacle Data Systems in Groveport. He graduated in 2005 from The University of Toledo with his Bachelor’s in Computer Science and Engineering, and a minor in Mathematics. Robert resides in Obetz with his wife, and their 15 and 12 year-old daughters. He was also just elected to his 3rd four-year term on the Obetz City Council.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
Quarterly Community Gathering
Join the Columbus AI community for our quarterly gathering — a casual, community-focused evening where everyone has a chance to share, learn, and connect. These open mic–style events give anyone in the community up to **5 minutes** to present a project, share a tool, pose a question, or offer a perspective on the evolving AI space.
No slides required — just a welcoming space to exchange ideas and keep the local AI conversation moving.
If you’d like to take the stage, message \*\*Chris (the organizer)\*\*with a **title and short description** of what you’d like to share.
Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus.
Sponsored by [Transform Labs](https://www.linkedin.com/company/transformlabs/)
Sign up also accessible via [Transform Labs Luma](https://luma.com/transformlabshq)





















