Customer Experience
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Frequently Asked Questions
Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.
Customer Experience Events Today
Join in-person Customer Experience events happening right now
Women’s Night Out: Boots, Bites & Good Vibes
Who’s up for a fun night out?
Get your boots on, grab your cowboy hat, and let’s have some fun!
Thinking about checking out PBR Cowboy Bar & Smokehouse for a lively evening to unwind, connect, and enjoy the night together.
• Lively atmosphere with country vibes
• Delicious food + drinks
• Music, dancing, and lots of laughs
• Great conversation and new connections
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships.
Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse.
Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well.
Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship.
Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action?
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships!
Break free from self imposed limitations
Here we will discuss:
• How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes.
• Why and how do the negative emotions of others affect you?
• Why is my partner withdrawing and what can I do about it?
• Why do we sometimes feel compelled to hurt the ones we love?
• Fights & arguments - what's really behind them?
• What underlies “corrosive criticism” or the need to invalidate self or others?
• How one can stably change one’s outlook on life so they can affect positive change?
• Where do compulsive destructive behaviors come from and what can be done about them?
• How to form closer bonds & keep growing the relationships with the people you care about?
• How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career?
Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general.
Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person.
Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life.
We look forward to having you join us!
This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.
Neurospicy Columbus - Join us for Stauff's Coffee and Book Loft
Join Neurospicy Columbus at the Stauff's for coffee and then a stroll through the Book Loft nearby!
This will be a friendly chat for like minded individuals with Autism and/or ADHD (or somewhere on the Neurodiverse Spectra).
Cincinnati Model Investment Club Meeting
Our hybrid event takes place both as a face-to-face and as an online meeting using the GoToMeeting software application: [ ](http://app.goto.com/meeting/449766181)[CinMIC LINK](https://meet.goto.com/449766181).
This club is an operating stock investment club, open to the public as an educational opportunity. Each month this club covers an investment educational topic or presents a teaching segment. Stocks are discussed and studied.
Because it is EARNINGS SEASON, we will be having full reports on more than half of our portfolio holdings along with a short educational presentation. There will be a stock study and if time allows, we end the meeting with a "Talkin' Stocks" segment of two quick company overviews.
Investors at all levels are welcome at the face-to-face meeting or online by using this[ ](http://app.goto.com/meeting/449766181)[CinMIC LINK](https://meet.goto.com/449766181). Get to know fellow investors!
Saturday Mornings @ East Market
Let's grab some coffee/food and share a morning chat! The East Market has an ample parking lot and outdoor and indoor seating.
Grab a cup of coffee from Winston's Coffee & Waffles or on your way to East Market and meet us on the second floor - table behind or east of the elevator.
Per what this group is about:
"Everyone is welcome! International transplants to Columbus who want to improve language skills, Columbus residents who enjoy talking to people from other countries, and those who would like to discuss international travel and culture, and who enjoy getting together for good conversations."
Shut Up & Write!™ Easton Town Center
We'll meet at The Capital One Café, 167 Easton Town Center, Space A-103. This is in the main mall where the Microsoft store used to be, on your left if you're standing at the bottom of the AMC Theater escalator.
Join us on Saturday for an hour of uninterrupted wordmaking!
• What we'll do
Join us for an hour of writing! We’ve discovered that it’s strikingly helpful to write with other writers. See if it’s true for you at 10AM on Saturday mornings.
Be it a book, blog, script, essay, dissertation, resume, melody, poem or just plain work stuff, you are invited to write it with us. No one will see what you've written or give you unsolicited advice. Instead of just thinking about writing, come and get some real writing done.
SCHEDULE:
10:00 - SESSION 1: quick intros.
10:10 - timer starts: write for 1 hour.
11:10 - chat / take off / keep writing.
OPTIONAL SOCIALIZING happens at 11A-11:30ish. Writing is very solitary. Connecting (and sometimes even commiserating) with other writers is a cool thing.
BEING LATE IS OKAY: just show up and get settled, then check-in with me after the session. (I’ll be the person with the Shut Up & Write! sign.) If you were on time, please be willing to make room for the friendly latecomer.
Happy writing and I look forward to seeing you!
• What to bring
Whatever you need to be able to write!
Bring earbuds/earplugs if you want to block noise or the occasional conversation by other patrons. Electrical outlets are limited, so charge your devices before whenever possible.
See you at The Café on Saturday!
Walk & Talk About Life's Big Questions
[The Board Walks](http://www.theboardwalks.com/) are for curious people who love deep conversations.
If that sounds like you, **bring a thoughtful topic** and join us for a 5-mile walk (10,000+ steps!).
**HOW IT WORKS**
**Step 1: Bring a topic**
Before you arrive, think of **one** topic you want to explore. A question. A thought that's been on your mind. An obsession you want to geek out on. This is your ticket to the event.
**Step 2: Circle up & share**
We gather in a circle. Your friendly walk host gives a speech to set the tone. Everyone shares: your name, what you're grateful for, and your topic. That's it. 60 seconds.
**Step 3: Walk, talk & float**
We walk 5 miles. You naturally drift into conversation with 2-3 people at a time, pulled by topics that spark your curiosity. When you're ready to move on, just say: "I'm going to float!"
**Step 4: Feel more alive**
Two hours flies by. You're back where you started — but you feel different. More alive. More energized. More connected to yourself and others. That's why regulars join 20+ times.
*For more details, read our [Orientation Guide.](https://www.theboardwalks.com/orientation)*
**HOW TO BRING A GREAT TOPIC**
A great topic = something you're genuinely curious about.
Recent topics include:
* "What are you passionate about right now?"
* "What makes a good friend?"
* "What's a belief you used to hold that you've completely changed?"
* "How do you want to be remembered?"
* "What would you do if money wasn't a factor?"
Think of your topic like the dish you're bringing to our conversational potluck. If everyone brings an A+ dish (i.e. energizing, uplifting, expansive), we'll all walk away feeling lighter and brighter.
**WHAT TO EXPECT**
This isn't a fitness event with casual chitchat. It's a walking think tank where we explore life's big questions together, beyond small talk. *If you're looking for light banter or a standard networking event, this probably isn't the right fit.*
But if you crave depth, genuine connection, and conversations that make you feel alive? You'll love it here.
**FAQ**
* Wear casual athletic attire and sneakers. It's a long walk!
* We have multiple first-timers at each event. We work hard to create a welcoming, inclusive, clique-free space.
* We welcome people of **all** ages, backgrounds, and industries who align with the [intention](https://www.theboardwalks.com/ground-rules) of this space.
* Rain or shine, we've been out here nearly every week since July 2022. If the event is cancelled, we'll let you know.
* Dogs, babies in strollers, parents, and friends are welcome — please text/email them the event link so they can RSVP and prepare a topic!
**LOGISTICS**
* If you'll arrive over 10 minutes late, we suggest skipping the event. It's hard to find us once we start walking, and your host can't answer messages during the event.
* This walk is designed for everyone to *move together at the same steady pace* (about 20 min/mile). This format works best when the whole group moves in unison. If you have mobility limitations, we kindly encourage you to find an event better suited to your needs.
* There's a restroom along the route at [Tuttle Park Community Center](https://maps.app.goo.gl/KTZJgLE1CrrbRNmJ7), which is about two‑thirds of the way from [Clinton-Como Park](https://maps.app.goo.gl/z8Cx8evwLiWundMe8) to our [turnback point](https://maps.app.goo.gl/ZXk7qUVszLQ8EJxHA).
* Read our [Orientation Guide](https://www.theboardwalks.com/orientation) for full details.
* If you enjoy the event, send **[this](http://www.theboardwalks.com/)** to a friend or sign up for our **[newsletter](https://theboardwalks.beehiiv.com/)**. We're in multiple cities with more on the way. 🤠👋
**IF YOU WANT TO GO DEEPER...**
[The Board](https://stan.store/ellebeecher/p/the-board) is the next step: a high-trust collective for renaissance people devoted to creating, connecting, and building lives that light us up.
* This is a global HQ for people who crave big talk, deep connection, and dream collaborations with people across industries. If the walks feel like a spark... The Board is the fire. Apply [here](https://stan.store/ellebeecher/p/the-board).
Customer Experience Events This Week
Discover what is happening in the next few days
Maker's Market in German Village!
Let's check out the Maker's Market in German Village, a large outdoor Artisan Market, featuring over 65 Makers, Goods, Art and Delicious Food Trucks!
Admission is FREE!
[GVMM](https://www.gv-mm.com/)
Let's get outside and enjoy the New Spring Season and Warm Weather!
We will meet at Stauf's Coffee Roasters in German Village on South 3rd Street at Noon, 12 PM and then take a brisk walk to the Maker's Market, just south of Schiller Park. We can initially get coffee at Stauf's Coffee Roasters, if anyone may want to do so.
Parking is widely available at Schiller Park and surrounding side streets.
Thanks and hope to see you come out!
Raising Conscious Kids – A Unity Family Experience
At Unity of Columbus, our Youth and Family Ministry nurtures the spiritual growth of children and families through love, joy, and practical spiritual teachings. Each Sunday, children explore timeless spiritual principles through stories, creative activities, music, and group sharing in a safe and welcoming environment.
Our program encourages children to discover their own inner light, express kindness, and develop a personal connection with God. Together, we celebrate diversity, cultivate understanding, and inspire each child to live with purpose and compassion. Parents and families are invited to join in this uplifting journey of learning, laughter, and spiritual connection.
CMG Gives Back: Serve Brunch at FAITH MISSION GRANT KITCHEN!
Join us as we get together to get together to help those in need at this CMG Gives Back event! We have a great little community of Movie Group friends so rather than see a movie this time, we’ll help “create a better world” by helping serve those in need. Here are complete details and our plan for this event:
FAITH MISSION – GRANT KITCHEN: The Faith Mission kitchen and dining room serves residents 3 meals a day, every day of the year. For this event, our group will help prepare food, serve meals, assist residents in the dining room, wash dishes, and clean surfaces.
PLAN: We will be preparing / serving / cleaning for BRUNCH from 10:30am to 12:30pm and have space for a total of 7 volunteers. Please arrive at 10:20am and wear closed-toe shoes and long pants.
LOCATION: Faith Mission – Grant Kitchen is located at 245 N. Grant Ave. Enter the kitchen at Dock 1 (in the back of the building), indicated in the attached map. On-site parking in the adjacent lot and street parking is available in the surrounding area. Below are some links / attachments with additional info/details:
IMPORTANT REMINDER: Our group will be providing all of the volunteers on this day so a firm RSVP count is essential. Please only sign up if you are certain you’ll be able to attend. If something unavoidable comes up, please try to update your RSVP no later than one week prior to the event. With few exceptions, no shows or cancelations within 1
week of the event will not be eligible for future CMG Gives Back events. I appreciate your understanding as we try to ensure the agencies have the volunteers needed to provide the essential services they provide to the vulnerable population they serve. Our Partner Agency for this event is Lutheran Social Services! A huge THANK YOU to all of YOU for volunteering at this (and any of our previous) CMG Gives Back events!
Should be another good/fun/meaningful time together, Dan
Columbus Code & Coffee 86 @ Improving
Columbus Code & Coffee is an inclusive, informal co-working session. People of all skill levels attend, and we love it that way. Many people (optionally) bring projects to work on, and many other people (optionally) socialize the entire time. It's entirely up to you!
**What to Expect at the Intro Circle**
\~\~\~\~\~\~\~\~\~\~\~\~\~
Near the beginning of the event (1:30 pm), we do a standup:
* Organizer announcements, updates, and logistics
Round 1 - (7 secs max):
* Your name
* What you're working on
* What you can help others with
Round 2:
* Community events you wanna plug. If none, that's cool too.
Round 3:
* Job opportunities you're hiring for OR announce that you are looking for one. If none, that's cool.
After the introduction circle, everything is self-organized! Feel free to work alone, pair up, attend one of our workshops/presentations, or mingle!
Afternoon Musical!
**Tickets are on Sale now $22.00 curtainplayers.org** **please list your seat number in comments . Purchase in E .We also will meet for lunch if interested which is posted separately 😊**
Sunday Brunch
Sleep in on Sundays. When you've had your fill of pajama-time, roll out and have some tasty brunch with your fellow Humanists!
Customer Experience Events Near You
Connect with your local Customer Experience community
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs.
This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context.
We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing.
**SPEAKER BIO**
Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments.
https://www.linkedin.com/in/mosaic-basha-syed-92300856
**CALL FOR SPEAKERS**
Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/)
**THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/)
**DIRECTIONS**
8800 Lyra Dr #450 · Columbus, OH
go to 4th floor.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
LGBT Reads: In-Person Book Discussion
Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.**
Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations.
In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch.
You’ll walk away with insights on how to:
* Build and sustain momentum across teams
* Adapt to changing priorities without losing direction
* Scale products thoughtfully in complex environments
Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward.
Come connect, learn, and swap stories with fellow product professionals.
\-\-\-
Food and drinks will be provided by Switchbox, our generous host.
Free parking will be available at the front and back sides of the Switchbox Office.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle
**SPECIAL PROMOTION**: Buy 3 and get 1 Free!
Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time.
We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest.
While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for.
Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/)
***
### What to Expect:
* Guided candle making experience
* Choose your own vessel, wax, wick, and fragrance
* 100% soy wax candles
* Optional drinks and snacks
* Time to relax while your candle cools
***
### Important Notes:
* Please arrive on time so we can start together
* Candles will need time to set before taking home
* This is a beginner-friendly event
***
### RSVP Required
Reserve your spot on Meetup to lock in your seat.
**Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids)
5oz Glass Jars $15
8oz Candle Tins $25
12oz Glass Candles $35
12oz Amber Jars $40
16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!)
**All materials included. You just bring yourself (and your drink of choice).**
**Payments accepted:**
* Credit Card
* Venmo: @Daclaud-Lee
* Cashapp: $DaclaudL
Columbus Museum of Art, Free Admission Sundays
Let’s meet and wander the galleries! General admission on Sundays is free.
Detroit Personality Focused Home Video Dating
**🦋 Real Speed Dating Online for Detroit Singles Personality Matched**
On the night, you'll sit down for host-managed one-on-one rounds with Detroit singles your age curated by personality quiz, as an experienced host steers the pace.
Prior to the event, you submit a short personality questionnaire — the information you provide there to pair you intelligently with Detroit locals, making every round feel more natural from the first minute.
After all the rounds, match notifications go to both parties — with no one-sided reach-outs ever happening — and you decide your next step from there.
**Your age group is your key — pick it below:**
- **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=18-32&face_v=4.0)
- **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=30-46&face_v=4.0)
- **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=40-58&face_v=4.0)
- **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=55+&face_v=4.0)
**⚠️ Important:** Your rsvp here is not a registration confirmation, so register through your age group link above and complete the personality quiz — places close once the group is full so sign up early, and only a completed registration locks in your seat.
---
**How it works**
1. **Lock in your place** – using the link for your age bracket, then finish the personality questionnaire, since this is how you are officially confirmed.
2. **Hop on** – by clicking the Zoom invite at the event time, laptop phone or tablet — your choice, all work fine, and a host is live and will walk you through everything.
3. **Take part in the rounds** – host-guided one-on-one rounds with compatible Detroit singles in your bracket, as the host handles all transitions so conversations stay natural, as the quiz results already did the work of choosing who you meet.
4. **See your results** – after all rounds finish mutual matches are distributed privately, as privacy is guaranteed for all non-mutual selections, and once you have it you decide how and when to connect.
**Perfect for:**
- Anyone calling Detroit home wanting to escape digital dating that never converts to anything real and want to meet real locals without the faff.
- Individuals in Detroit who are tired of app fatigue and empty match queues and want to talk to real people tonight.
- Locals living in Detroit getting away from app fatigue and empty match queues and want real chemistry over profile photos.
- Daters within Detroit who are tired of matches that ghost after two messages and are ready for something genuine instead.
---
✨ Done with apps — start here — use the link above to register and the host takes it from there this time. Your next chapter might start tonight. 🔥 ✨
Sunday Afternoon Coffee at Grandview Grind
Who else is ready to sit outside?
Join us for a casual chat over coffee & tea at Grandview Grind! Come out and meet some new people, enjoy your favorite drink, and make some new friends!






























