Customer Experience
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Frequently Asked Questions
Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.
Customer Experience Events Today
Join in-person Customer Experience events happening right now
Spring In-Person Meet-N-Greet
Get ready to connect, collaborate, and grow your community at the ***Smashing Your Sales Goals (SYSG) Spring Meet-N-Greet!***
*Smash Nation*— a vibrant and welcoming community for creative consultants, social innovators, professional service providers, entrepreneur support professionals, and the small business ecosystem builders —invites you to join in welcoming the Spring 2026 Cohort of dedicated business owners ready to take their venture to the next level.
Join ***SYSG*** cohort members, trainers, sponsors, and partners for an engaging and interactive networking experience. This isn't just another meet-and-greet; it's a dynamic opportunity to gather, strengthen relationships, and actively brainstorm business development opportunities in a relaxed and supportive environment. Come ready to:
* ***Connect*** with key players and potential collaborators in the small business community.
* ***Share*** your successes, challenges, and insights with peers.
* ***Brainstorm*** innovative strategies for sales and business growth.
* ***Discover*** new partnerships and future partners.
Let's amplify our collective impact and smash those sales goals together!
**Who Should Attend:** Spring, Summer, and Fall 2025 Cohort Members, Spring 2026 Cohort members, Trainers, Facilitators, Program Sponsors, Future Sponsors, Velocity Applicants, and Program Partners.
**When**: Tuesday, May 26, 2926
**Where**: Warner Wood Park and Pavilion
[4747 Central College Road, Columbus, OH 43081](https://www.google.com/maps/place/Warner+Woods+Park+%26+Pavilion/@40.0999435,-82.8601323,839m/data=!3m1!1e3!4m6!3m5!1s0x88385f0025d4381b:0xc15eb51285691f4f!8m2!3d40.1002108!4d-82.8612015!16s%2Fg%2F11wb2pg50g?authuser=0&entry=ttu&g_ep=EgoyMDI0MTAwNS4yIKXMDSoASAFQAw%3D%3D)
**Time**: 4pm-6pm
[To Officially Register Go To --> https://api.leadconnectorhq.com/widget/form/W0CGLL8jvz4EkLNK5jav?notrack=true](https://api.leadconnectorhq.com/widget/form/W0CGLL8jvz4EkLNK5jav?notrack=true)
Meet ***Smashing Your Sales Goals*** expert trainers, sales coaches, community supporters and partners. Learn more about upcoming SYSG events, trainings coaching opportunities to help take your business from surviving to thriving today!
This event is FREE and OPEN to the PUBLIC!
ASH UU Topic: TBD
ASH is Atheists, Skeptics and Humanists of First Unitarian Universalists of Columbus Ohio
TBD
Snacks are usually available, and you are welcome to bringing something to share!
Free In-person Meeting: Unwanted Emotions & Loneliness, How to Get Over Them
This is an in-person meeting.
Did you know that unwanted emotions like loneliness, sadness, hopelessness, anger, fear, anxiety, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not chemical imbalance in your brain due to some nebulous chemical reactions by chance.
Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you.
The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life.
For instance, let's say you are already carrying a huge load on your back, then you cannot take on much more, but, let's say something else happens to you, such as the difficulties from the Pandemic, then the resultant combined weight on you can take you over the edge, kind of like the straw that break the camel's back. When this happens, people's attention usually goes to the straw that was added, but actually the majority of the weight had come from the huge load that were already there, holding a person down and causing a person issues.
So how do you remove the huge load that was already there? How do you lighten them up? Is it possible to get rid of them?
That is what this meeting will be all about.
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life.
Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there.
This group is created by the Dianetics and Scientology Life Improvement Center of Central Ohio.
In Person Event: The Secrets to Mental Health
Mental Health, how do you understand it? How can you improve it?
How do you get rid of stress, anxiety and uncertainty? These emotions are buried deep in your reactive mind. Find out what the reactive mind is, and in the process find yourself.
Have you ever suffered from a traumatic experience, a deep loss or been through a painful breakup? Has your ability to communicate suffered as a result? And after that, even though you "moved on" did you find that things were never quite the same? Have you ever looked at childhood photos, or reminisced your early life and wondered where that happiness and spark went?
Are your emotions out of your own control? Have you ever felt, even if you aren’t aware of it, that possibly you are getting in your own way of your happiness and success? How does this affect your self-confidence?
Find out what is at the root of all stress, anxiety, depression and self-doubt. Find out how and why you hold yourself back from achieving your goals and having the life you have dreamed of. As soon as you learn what is at the root of these unwanted conditions, you’ll see it is something you can DO something about. You will not be labeled or categorized at this MeetUp.
This group is hosted by the Dianetics and Scientology Life Improvement Center of Central Ohio.
How to Be a Better Communicator - Free In-Person Seminar
Communication is everything in life
You are only as successful as your ability to communicate.
\- What if you could confidently talk to anyone?
\- What if you had the ability to calmly control every conversation?
\- What if you could close that sale\, ask for that date\, make new friends\, repair problematic relationships\, get that raise\, or effortlessly express any idea with confidence?
You can!
The secret to success relies on your ability or inability to effectively communicate. Attend a free seminar and gain a better ability to communicate.
Hosted by the Church of Scientology of Central Ohio
1266 Dublin Road, Columbus, OH 43215
For more information, contact Rhiannon, the Event Host at 614-221-5024
Columbus Yarn Club at the Grandview Heights Library
5:45-7:45 in Conference Room B, Library lower level. Bring your yarn projects, meet new friends.
If you plan to attend, please RSVP yes. If you can’t attend, please change your RSVP to no. This helps anyone who is waitlisted and it allows me to have an accurate count of attendees as our space is quite limited.
Plenty of parking in the lot, in the overflow lot across the street, and on the street.
See you there!
Customer Experience Events This Week
Discover what is happening in the next few days
Columbus Museum of Art, Free Admission Sundays
Let’s meet and wander the galleries! General admission on Sundays is free.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle
**SPECIAL PROMOTION**: Buy 3 and get 1 Free!
Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time.
We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest.
While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for.
Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/)
***
### What to Expect:
* Guided candle making experience
* Choose your own vessel, wax, wick, and fragrance
* 100% soy wax candles
* Optional drinks and snacks
* Time to relax while your candle cools
***
### Important Notes:
* Please arrive on time so we can start together
* Candles will need time to set before taking home
* This is a beginner-friendly event
***
### RSVP Required
Reserve your spot on Meetup to lock in your seat.
**Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids)
5oz Glass Jars $15
8oz Candle Tins $25
12oz Glass Candles $35
12oz Amber Jars $40
16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!)
**All materials included. You just bring yourself (and your drink of choice).**
**Payments accepted:**
* Credit Card
* Venmo: @Daclaud-Lee
* Cashapp: $DaclaudL
Sunday Afternoon Coffee at Grandview Grind
Who else is ready to sit outside?
Join us for a casual chat over coffee & tea at Grandview Grind! Come out and meet some new people, enjoy your favorite drink, and make some new friends!
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships.
Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse.
Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well.
Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship.
Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action?
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships!
Break free from self imposed limitations
Here we will discuss:
• How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes.
• Why and how do the negative emotions of others affect you?
• Why is my partner withdrawing and what can I do about it?
• Why do we sometimes feel compelled to hurt the ones we love?
• Fights & arguments - what's really behind them?
• What underlies “corrosive criticism” or the need to invalidate self or others?
• How one can stably change one’s outlook on life so they can affect positive change?
• Where do compulsive destructive behaviors come from and what can be done about them?
• How to form closer bonds & keep growing the relationships with the people you care about?
• How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career?
Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general.
Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person.
Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life.
We look forward to having you join us!
This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.
Ensuring Software Quality in the world of AI Developers - Matt Eland
**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you.
The building address is 4450 Bridge Park
The entrance is 6620 Mooney St, Suite 400
You will need to scan your ID at the door to get a visitor badge.
**Abstract**
Like it or not, AI agents are now capable of turning a quickly written paragraph of requirements into a pull request that is ready to be integrated into real-world production applications and it's now our responsibility to make sure AI doesn't go rogue and take down prod - or corrupt our data by misunderstanding the requirements or our existing schemas. In this session we'll explore strategies to protect our codebases through unit and integration testing, documentation, and code review along with additional ways of providing context and guard rails to our AI agents as they carry out the work we've assigned them to do. By the time we're done, you'll have a firm grasp of the problem and understand some helpful options for protecting your codebase from vibe coding mishaps getting YOLOed into prod.
**YouTube Link**
TBD
Customer Experience Events Near You
Connect with your local Customer Experience community
ServiceNow Knowledge 26 Recap + Topgolf Happy Hour
Couldn't make Knowledge? Or want to debrief the dancing robots or Autonomous Workforce? Join us for a Knowledge '26 recap, insights sharing, a couple rounds of golf, and fun at Topgolf. As always, drinks and food will be provided. More details to come — mark your calendar, RSVP, and save your spot today!
Feel Good Friday: POWER BALLAD at the Gateway Film Center + SHAKE NO. 8!
Join us as we get together to see Paul Rudd in the latest comedy-drama-musical from John Carney, POWER BALLAD! The film follows a washed-up wedding singer, a fading boy band singer and a stolen hit song. Here’s a description, trailer and plan for this event:
DESCRIPTION: Rick, a washed-up wedding singer, and Danny, a fading boy band star, bond over music and a late-night jam session. When Danny turns Rick's song into a hit, Rick sets out to reclaim the recognition he believes he deserves. Power Ballad is written/directed by John Carney, the master of the modern musical and creative mind behind Once, Begin Again and Sing Street! It stars Paul Rudd, Nick Jonas, Peter McDonald, Marcella Plunkett, Havana Rose Liu and Jack Reynor.
BUZZ & ACCLAIM: The film premiered to rave reviews at this year’s Dublin International Film Festival where critics call it “a sure-fired crowd-pleaser” that “just might be the feel-good hit of the year!” Others say, “Paul Rudd delivers a career-best performance in this charmer” that’s both “hilarious and deeply moving!”
SUMMER OF ICE CREAM, VOL 2: SHAKE NO. 8! Ranked the #1 Ice Cream Shop in Columbus in 2024, this is the perfect place to kick off our Summer of Ice Cream and grab a sweet treat after the show! Their menu features an array of traditional, specialty and vegan shakes, hot cocoa, and more! You can check out their full menu here: [https://www.shakeno8.com/menu.php](https://www.shakeno8.com/menu.php)
PLAN: We’ll plan for a 7pm-ish showing and will meet in the lobby area about 20 minutes before the show. Once showtime is announced, advance ticket purchase is advised! Once you have yours, please list your seat number in the Comments section of this event. We'll head to nearby Shake No. 8 immediately following the show!
Should be a fun one, Dan
LGBT Reads: In-Person Book Discussion
Join us for our June Book Club gathering where we will come together to discuss [The Queer Principles of Kit Webb](https://catsebastian.com/the-queer-principles-of-kit-webb/) by Cat Sebastian in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Pop-up Book Club 4: Going to Meet The Man, stories by James Baldwin
Let’s meet and share discussion of the James Baldwin short story collection, Going to Meet The Man.
🍕Pizza House 🍕
Who’s up for a pizza night at the highly requested Pizza House? 🍕🍻
Join us at for great pizza, good laughs, and even better company!
Come hungry and ready for a cheesy good time.
QA or The Highway 2026
QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry.
This is a ticketed event please register here:
https://www.qaorthehwy.com/
Featured Keynote Speakers:
**Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\.
**Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.





























