Customer Experience
Meet other local people interested in Customer Experience: share experiences, inspire and encourage each other! Join a Customer Experience group.
11,765
members
25
groups
Largest Customer Experience groups
Newest Customer Experience groups
Frequently Asked Questions
Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.
Customer Experience Events Today
Join in-person Customer Experience events happening right now
HOW TO BE A BETTER COMMUNICATOR - A FREE IN-PERSON SEMINAR
How to be a Better Communicator
Communication is everything in life
Sunday, 23 February at 2pm.
You are only as successful as your ability to communicate.
\- What if you could confidently talk to anyone?
\- What if you had the ability to calmly control every conversation?
\- What if you could close that sale\, ask for that date\, make new friends\, repair problematic relationships\, get that raise\, or effortlessly express any idea with confidence?
You can!
The secret to success relies on your ability or inability to effectively communicate. Attend a free seminar and gain a better ability to communicate.
Hosted by the Church of Scientology of Central Ohio
1266 Dublin Road, Columbus, OH 43215
For more information, contact Rhiannon, the Event Host at 614-221-5024
American Sign Language Beginners Meetup Group
We meet to learn and practice American Sign Language and to grow our familiarity with Deaf culture. Facilitated by hearing folks (with a connection to a professional interpreter) using Deaf-created content. People of all ASL skill levels are welcome! As we learn, we hope to connect more with the Deaf community in Central Ohio. Join us as you're able!
Come regularly or just once - whatever you're looking for! Each meetup will explore different topics related to ASL/Deaf culture, and will feature time to practice conversation with one another. Just bring yourself and a willingness to learn!
Beginner and Intermediate Salsa Dance Classes with Todd Smith!
**✅ Salsa Wednesdays with Todd Smith!**
**👉 Beginner Salsa Class**
**$15 In Advance / $20 At the Door**
7:00 pm – 7:15 pm … Registration
7:15 pm – 8:15 pm … Beginner Class
**👉 Intermediate Salsa Class**
**= $15 In Advance / $20 At the Door**
8:15 pm – 8:30 pm Registration
8:30 pm – 9:30 pm Intermediate Class
**👉 If You Take Both Salsa Classes**
**= $25 In Advance / $35 At the Door**
**👉 Buy Advance Tickets Now at:**
https://columbussalsadancing.com/salsa-wednesdays-dance-class-tickets/
**👉 Questions? Text Todd @ (614) 774-8146**
Evolve Elevate (Virtual)
Evolve is all about creating an Authentic Community, Deeper Connections, and Confident Growth. We are a group of entrepreneurial women who connect personally and professionally. We welcome every guest to experience our authentic community with no cliques and no judgment. Come as you are! There's a seat waiting for you.
Elevate is an action-oriented connection experience designed to help women entrepreneurs move beyond surface-level networking and into meaningful growth, collaboration, and courageous action. Each session centers around a focused business or personal development topic, followed by intentional breakout discussions that encourage deeper conversations, real relationship-building, and practical next steps.
Unlike traditional networking events, Elevate is designed to create momentum. Women are encouraged not only to share ideas, but to actively support one another through accountability, collaboration, brainstorming, and action-based growth. Every meeting is an opportunity to build authentic connections, gain fresh perspective, and leave with a clear action step to implement before the next session.
This is a space where women rise together — not through competition or hustle culture, but through encouragement, courage, consistency, and intentional community.
\*\*Evolve Women's Collective is a membership based professional women's group. You can find more information at [www.EvolveWomensCollective.com](https://www.google.com/url?q=http://www.EvolveWomensNetwork.com&sa=D&source=calendar&usd=2&usg=AOvVaw0UekYvD4PoVa7WUlFFVHyp). Feel welcome to be our guest anytime!
[Join the Call](https://www.google.com/url?q=https://zoom.us/j/7894682064&sa=D&source=calendar&usd=2&usg=AOvVaw127u1EMKvrsjTOPRaLUJ51)
Board games at The Forge (theme night: unplayed games)
This week is national unplayed games week, so we encourage you to break out those shrink-wrapped games you bought on a whim but haven't had a chance to try yet. Do your best to learn the game ahead of time to facilitate the process! let's get those dusty ones to the table!
The Forge does have a full bar and kitchen. There is no cover charge but they do request all attendees to purchase a minimum of ~20 per person. Soft drink refills are 1 each. Please support our hosts so we can continue to provide great events for the group!
The Forge has a large library of games available for us to enjoy. Hosts and regulars will also provide numerous popular games but please bring any games you would like to teach and/or play.
Doors open at 6, and we expect gaming to be rolling by around 630. Please promptly end your games and clear out the space at 10pm when the bar closes.
We encourage socializing but do not permit disruptive behavior of any kind. Thank you for your continued commitment to providing a fun and welcoming space to veteran, newbie, and rookie gamers in the Columbus area.
Parking can sometimes fill esrly. There is additional parking lot behind the neighboring Mexican restaurant that is free and easy to walk from but it's a bit hidden.
Free In-Person Events: How to Let Go of the Past and Move Forward
The emotional pain from past bad experiences easily lingers in the present, making it hard to enjoy life and create your future. Even when you think you've moved on, the negative emotions can be triggered, sending you back into the pain of that experience.
And we are talking about pain; emotions such as grief, depression, anxiety, fear (or terror), boiling anger, simmering resentment, feelings of shame, blaming and regret can leave you incapacitated to a greater or lesser degree.
In this local event we will be discussing the reasons why these past bad experiences have the power to affect you long after they occurred. We'll go over why the emotional pain can be so strong. We'll also discuss some simple solutions to overcome your emotional pain and be free to fully enjoy your life again.
Examples of painful experiences include:
* A broken relationship or divorce.
* Death or loss of a loved one.
* Death of a pet.
* A sudden shock or bad news.
* A betrayal.
* Being part of an abusive relationship.
* A bad injustice.
* Loss of a job, position or business.
* A grave illness or injury.
The negative emotions from these experiences don't just go away on their own. But the good news is there is a way to clear them out of your way.
Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there.
This group is sponsored the Dianetics & Scientology Self-Improvement Center.
Customer Experience Events This Week
Discover what is happening in the next few days
COUNT RMH Housewarmer Volunteering (Ronald McDonald House)
Some trained COUNT volunteers work together once a month at RMH (http://www.rmhc-centralohio.org/volunteer.php) as Housewarmers (usually on the 1st Sunday from 1 – 5 PM). Some schedule other shifts at their convenience. You may try this out with less fuss by following a "Fast track" or go through the normal process.
Fast track
• Arrange a time to shadow a COUNT volunteer. Call Dave Nohle at 614-268-9558 (cell).
• Show up and try it out.
• Complete application, etc. later.
Normal process
• Complete an online application (http://rmhc-centralohio.org/volunteer/).
• Attend orientation in advance.
• At orientation you will complete forms agreeing to keep family/patient info private and allowing a background check and tour the facility.
• Complete one training shift. Daily shifts are: morning 9 AM - 1 PM, afternoon 1 - 5 PM and evening 5 - 9 PM.
• Schedule shifts online using the on the RMH scheduling system (http://www.volgistics.com/ex/portal.dll/?FROM=32895).
The Ronald McDonald House (RMH) provides housing and meals for families with sick children. The Columbus RMH is the largest in the world with 137 rooms. COUNT has been volunteering there since May 2014.
Housewarmers work with RMH guests to provide a home-like environment - greet, assist with family needs, answer phones, give tours, assist with checkin/checkout, prepare guest rooms after checkout, clean facility, laundry, restock supplies and staff the front desk. RMH Housewarmers volunteer at least one four-hour shift a month. All Housewarmers must complete an application and agree to a background check before they can be full fledged volunteers.
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships.
Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse.
Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well.
Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship.
Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action?
Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships!
Break free from self imposed limitations
Here we will discuss:
• How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes.
• Why and how do the negative emotions of others affect you?
• Why is my partner withdrawing and what can I do about it?
• Why do we sometimes feel compelled to hurt the ones we love?
• Fights & arguments - what's really behind them?
• What underlies “corrosive criticism” or the need to invalidate self or others?
• How one can stably change one’s outlook on life so they can affect positive change?
• Where do compulsive destructive behaviors come from and what can be done about them?
• How to form closer bonds & keep growing the relationships with the people you care about?
• How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career?
Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general.
Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person.
Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life.
We look forward to having you join us!
This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.
Walk & Talk About Life's Big Questions
[The Board Walks](http://www.theboardwalks.com/) are for curious people who love deep conversations.
If that sounds like you, **bring a thoughtful topic** and join us for a 5-mile walk (10,000+ steps!).
**HOW IT WORKS**
**Step 1: Bring a topic**
Before you arrive, think of **one** topic you want to explore. A question. A thought that's been on your mind. An obsession you want to geek out on. This is your ticket to the event.
**Step 2: Circle up & share**
We gather in a circle. Your friendly walk host gives a speech to set the tone. Everyone shares: your name, what you're grateful for, and your topic. That's it. 60 seconds.
**Step 3: Walk, talk & float**
We walk 5 miles. You naturally drift into conversation with 2-3 people at a time, pulled by topics that spark your curiosity. When you're ready to move on, just say: "I'm going to float!"
**Step 4: Feel more alive**
Two hours flies by. You're back where you started — but you feel different. More alive. More energized. More connected to yourself and others. That's why regulars join 20+ times.
*For more details, read our [Orientation Guide.](https://www.theboardwalks.com/orientation)*
**HOW TO BRING A GREAT TOPIC**
A great topic = something you're genuinely curious about.
Recent topics include:
* "What are you passionate about right now?"
* "What makes a good friend?"
* "What's a belief you used to hold that you've completely changed?"
* "How do you want to be remembered?"
* "What would you do if money wasn't a factor?"
Think of your topic like the dish you're bringing to our conversational potluck. If everyone brings an A+ dish (i.e. energizing, uplifting, expansive), we'll all walk away feeling lighter and brighter.
**WHAT TO EXPECT**
This isn't a fitness event with casual chitchat. It's a walking think tank where we explore life's big questions together, beyond small talk. *If you're looking for light banter or a standard networking event, this probably isn't the right fit.*
But if you crave depth, genuine connection, and conversations that make you feel alive? You'll love it here.
**FAQ**
* Wear casual athletic attire and sneakers. It's a long walk!
* We have multiple first-timers at each event. We work hard to create a welcoming, inclusive, clique-free space.
* We welcome people of **all** ages, backgrounds, and industries who align with the [intention](https://www.theboardwalks.com/ground-rules) of this space.
* Rain or shine, we've been out here nearly every week since July 2022. If the event is cancelled, we'll let you know.
* Dogs, babies in strollers, parents, and friends are welcome — please text/email them the event link so they can RSVP and prepare a topic!
**LOGISTICS**
* If you'll arrive over 10 minutes late, we suggest skipping the event. It's hard to find us once we start walking, and your host can't answer messages during the event.
* This walk is designed for everyone to *move together at the same steady pace* (about 20 min/mile). This format works best when the whole group moves in unison. If you have mobility limitations, we kindly encourage you to find an event better suited to your needs.
* Read our [Orientation Guide](https://www.theboardwalks.com/orientation) for full details.
* If you enjoy the event, send **[this](http://www.theboardwalks.com/)** to a friend or sign up for our **[newsletter](https://theboardwalks.beehiiv.com/)**. We're in multiple cities with more on the way. 🤠👋
**IF YOU WANT TO GO DEEPER...**
[The Board](https://stan.store/ellebeecher/p/the-board) is the next step: a high-trust collective for renaissance people devoted to creating, connecting, and building lives that light us up.
* This is a global HQ for people who crave big talk, deep connection, and dream collaborations with people across industries. If the walks feel like a spark... The Board is the fire. Apply [here](https://stan.store/ellebeecher/p/the-board).
BOOM! At Land Grant featuring the 3 ton toad.
BOOM! At land grant featuring the 3 ton toad.
Catch the best view of Ohio’s biggest fireworks show – without the downtown madness. Land grant is 1/2 a mile from red white and boom! BOOM! At Land grant is back! The 3 ton toad will go live on the beer garden stage beginning at 7 PM. They’ll keep the music going right up until the fireworks light up the sky.
Come early, grab a craft beer, hit up the food trucks, and settle in for a summer night of music, drinks, and an unbeatable fireworks finale.
Red, White & BOOM: A Black Love Summer Social
🇺🇸 Red, White & BOOM: A Black Love Summer Social ❤️
Skip the downtown chaos and celebrate with great people instead!
Join Black Love & Friends as we spend the evening together in the beautiful, historic King-Lincoln District, just steps from Mayme Moore Park, with an incredible view of the Red, White & BOOM fireworks.
This isn't a formal event—it's a relaxed summer gathering.
Come early or stop by later. Stay for an hour or stay all evening. We'll have our own private meetup space where you can kick back, meet new people, play a few games, enjoy light refreshments, and simply enjoy the holiday together.
Throughout the evening we'll explore the King-Lincoln District, soak up the atmosphere, laugh, connect, and then settle in as the Columbus skyline lights up with one of the biggest fireworks shows of the year.
✨ What to expect:
🎆 Great views of the Red, White & BOOM fireworks
🏙️ Historic King-Lincoln District
⛺ Private Black Love & Friends meetup tent
🎲 Lawn games & conversation
🥤 Light refreshments
🤝 New friends & great vibes
📸 Perfect summer photo opportunities
Event begins: 6:30 PM
Fireworks begin later in the evening, so arrive whenever works for you. Feel free to come and go throughout the night.
⚠️ RSVP is required. Space at our tent is limited, so we'll only be able to accommodate those who register in advance.
Bring a chair if you'd like, wear your favorite red, white, and blue, and come celebrate community, connection, and summer with Black Love & Friends.
Good people. Great conversations. Amazing fireworks.
Westerville Queer Coffee Meetup
WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.
Customer Experience Events Near You
Connect with your local Customer Experience community
IxDA Chat n Pancakes
You can sleep in on the Sesquicentennial (observed), we’re shifting to the following Friday.
But join the local UX community for a chat and some biscuits to catch up. If you were in CA for Figma Config, tell us all the lines and you can tell me how I can animate an SVG without coding it by hand, and why I’d even want to.
Thanks to the team at Nationwide of supporting the group.
ServiceNow AI Deep Dive: Hands-On Learning Session
We're planning a hands-on technical session focused on building AI solutions in ServiceNow - think skills, agents, and real-world use cases. If you’re curious about AI on the platform, RSVP now and stay tuned for more details. Let's build together!
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle
**SPECIAL PROMOTION**: Buy 3 and get 1 Free!
Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time.
We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest.
While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for.
Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/)
***
### What to Expect:
* Guided candle making experience
* Choose your own vessel, wax, wick, and fragrance
* 100% soy wax candles
* Optional drinks and snacks
* Time to relax while your candle cools
***
### Important Notes:
* Please arrive on time so we can start together
* Candles will need time to set before taking home
* This is a beginner-friendly event
***
### RSVP Required
Reserve your spot on Meetup to lock in your seat.
**Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids)
5oz Glass Jars $15
8oz Candle Tins $25
12oz Glass Candles $35
12oz Amber Jars $40
16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!)
**All materials included. You just bring yourself (and your drink of choice).**
**Payments accepted:**
* Credit Card
* Venmo: @Daclaud-Lee
* Cashapp: $DaclaudL
Data & Analytics Wednesday - Learning from Everyday Data
**Practical Curiosity: Learning from Everyday Data**
How do we actually get better at utilizing our day-to-day data? Fancy dashboards and complex models might look nice and draw attention, but that’s not where most of us spend our time. In fact those shiny outputs frequently sit unused, while the real insights are drawn from the analyst’s daily practice.
Sometimes it’s as simple and as powerful as noticing that a segment is shrinking, a channel is underused, or certain links keep getting all the clicks. There’s many different places that the spark of insight can come from, but you have to keep your head in the data and know where to look.
In this session, we’ll explore real-world examples of how segmentation, testing, and click behavior can uncover practical digital marketing opportunities. You’ll leave with inspiration for your own use cases, along with a few simple ways to ask better questions, spot meaningful patterns, and make smarter decisions without overcomplicating it.
**About Our Speaker:**
[Elaine Armbruster](https://www.linkedin.com/in/elainearmbruster/) is a Director of Digital Experience at the [American Diabetes Association](https://diabetes.org/), where she focuses on using data and insights to create smarter, more effective digital experiences. A lifelong Columbus resident, she has built her career in email marketing and the broader digital user journey, and is finding she most enjoys working in the messy middle where systems, data, and big ideas don’t quite line up yet.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
Founding Connections: The Columbus Investor Social | Vol. 1
Hi everyone! We're Jared and Petria Walker, local real estate investors based in Columbus, Ohio, with a passion for short-term rentals and hospitality. We're looking to start a casual monthly Columbus-area meetup for entrepreneurs, investors, real estate professionals, and anyone interested in short-term rentals to share ideas, discuss market trends, learn from one another, and build meaningful relationships. Whether you're just getting started or have years of experience, we'd love to connect, collaborate, and grow together. We believe some of the best opportunities begin with great conversations. See you soon!
Stop Guessing: How to Measure and Improve LLM Outputs
Most people use LLMs by feel: ask a question, read the answer, decide whether it “seems good,” and move on.
That works for casual use. It does not work when you are building software, automating workflows, writing important documents, or relying on AI for anything that needs to be repeatable.
In this talk, we’ll look at how to improve and evaluate the inputs and outputs of LLMs using practical measurement techniques. We’ll cover how prompt changes affect results, how to compare outputs, how to build simple evaluation sets, and how math-based methods like similarity scoring can help you move beyond guesswork.
This will be beginner-friendly, so even if you don't know anything about AI, you should get something out of it. However, this will be a little more technical than our intro talks. You do not need to be an AI researcher, but programmers and technically curious attendees will get a lot out of it.
We’ll cover:
* Why “it looks good” is not enough
* How to improve prompts by changing the input, context, and constraints
* How to compare LLM outputs more systematically
* Basic evaluation techniques for accuracy, consistency, and usefulness
* How embeddings, cosine similarity, and scoring can help evaluate results
* Where automated evaluation works — and where humans still need to stay in the loop
By the end, you’ll have a practical mental model for treating LLMs less like magic and more like systems you can test, measure, and improve.
LOGISTICS AND PARKING:
The talk starts at 7:00 PM. The first half hour is reserved for everyone to get set up and mingle. Free pizza and drinks!
The cheapest parking option is to find street parking, which will only cost you a few bucks. Otherwise, park in the nearby veteran's museum lot for $8. It's highly recommended you avoid the nearby $15 garage parking.
Singles Summer Bash | Edison Beer Garden
Tired of swiping?
Join us in the **Beer Garden at Edision Brewing Company** for a fun Summer bash on the patio **100+ Columbus singles in one space** — all here to connect in real life.
No speed dating.
No pressure.
Just real conversations, good vibes, and new connections.
## [TICKET & REGISTRATION LINKED HERE! ](https://www.eventbrite.com/e/singles-summer-bash-edison-beer-garden-tickets-1991203300674) \*\*\*\*\*
## 💫 What’s Included
* Name tag + guided icebreaker card
* “I’m Interested in You” cards
* Giveaways throughout the night
* Full bar + food available for purchase
Whether you're new to the city, working from home, or just ready to meet new people — this is your crowd.
## 📍 Event Details
**Who:** Singles 21+ (20s–40s)
**Where:** Edison Beer Garden 785 Science Blvd, Gahanna, OH 43230
**When:** July 15th 6:30PM
## You never know who you’ll meet. Join us!






























