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Customer Experience

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Frequently Asked Questions

Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.

Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.

Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.

Customer Experience Events Today

Join in-person Customer Experience events happening right now

In-Person Event: The Answers to Depression & Anxiety
In-Person Event: The Answers to Depression & Anxiety
This is an in-person meeting. At this meeting you will get answers to depression and anxiety. Find out the source of them and how to get rid of them. Did you know that unwanted emotions like anxiety, depression, unhappiness, loneliness, hopelessness, anger, fear, or feelings of irritation don’t just fall on you for no reason. They are not random occurrences that simply happen to people's minds. They are definitely not due to a chemical imbalance in your brain from some nebulous chemical reaction "by chance". Your negative emotions are the symptoms of the painful experiences that you have which are not healed, and which are still affecting you. The effects of these painful experiences are exacerbated by the pressures or difficulties of the other problems in your life. Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is created by the Hubbard Dianetics Foundation of Central Ohio and Church of Scientology of Central Ohio.
Data & Analytics Wednesday - Mapping and Dashboards
Data & Analytics Wednesday - Mapping and Dashboards
**Total Eclipse of the Chart: School Redistricting Dashboards** In this presentation, we will explore the utilization of maps, sets, and SQL within a Tableau dashboard to help provide “what-if” analyses generated through the use of a mapped dashboard, providing different scenarios and the potential implications of these. While in this use case we are focused on a large school district, the concepts of utilizing existing data to explore the future impacts of modifying different geographic boundaries can be useful to many industries, balancing the mix of maps with visual analytics. **About Our Speaker** Robert Kramer is the Data Systems and State Reporting Coordinator at South Western City Schools in Grove City. He has worked there for 17 years, serving previously in the roles of Data Analyst, Programmer, and Operations Coordinator. Prior to working at South Western, he worked as a Systems Engineer at Pinnacle Data Systems in Groveport. He graduated in 2005 from The University of Toledo with his Bachelor’s in Computer Science and Engineering, and a minor in Mathematics. Robert resides in Obetz with his wife, and their 15 and 12 year-old daughters. He was also just elected to his 3rd four-year term on the Obetz City Council. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)
PHP Master Series (Class 01 of 06) (FEE BASED)
PHP Master Series (Class 01 of 06) (FEE BASED)
**PLEASE READ THE FOLLOWING IMPORTANT NOTES:** 1. The dates listed for this series are about 95% reliable. We are finalizing our 2026 schedule, so minor adjustments are still underway. 2. Each class in this series has an attendance fee, on a first-come, first-served basis. 3. Each class, from BOTH a sign-up and fee perspective, is a separate entity. **Introduction:** **The breakdown of the six-class series is as follows:** **Class 1: TBD** **Class 2: TBD** **Class 3: TBD** **Class 4: TBD** **Class 5: TBD** **Class 6: TBD**
Stone Bar and Kitchen Happy Hour
Stone Bar and Kitchen Happy Hour
LLM Showdown: ChatGPT vs Claude vs Gemini vs Local Models
LLM Showdown: ChatGPT vs Claude vs Gemini vs Local Models
Join us for a practical, beginner-friendly guide to choosing the right large language model. We’ll compare major models like ChatGPT, Claude, Gemini, and Llama, talk about when to use hosted APIs versus local models, and break down the tradeoffs around cost, speed, quality, privacy, context windows, coding ability, and reliability. You’ll leave with a clearer mental model for picking an LLM based on your actual use case instead of hype, benchmarks, or brand names. No deep AI background required. LOGISTICS AND PARKING: The talk starts at 7:00 PM. The first half hour is reserved for everyone to get set up and mingle. Free pizza and drinks! The cheapest parking option is to find street parking, which will only cost you a few bucks. Otherwise, park in the nearby veteran's museum lot for $8. It's highly recommended you avoid the nearby $15 garage parking.
Free In-Person Events: How to Let Go of the Past and Move Forward
Free In-Person Events: How to Let Go of the Past and Move Forward
The emotional pain from past bad experiences easily lingers in the present, making it hard to enjoy life and create your future. Even when you think you've moved on, the negative emotions can be triggered, sending you back into the pain of that experience. And we are talking about pain; emotions such as grief, depression, anxiety, fear (or terror), boiling anger, simmering resentment, feelings of shame, blaming and regret can leave you incapacitated to a greater or lesser degree. In this local event we will be discussing the reasons why these past bad experiences have the power to affect you long after they occurred. We'll go over why the emotional pain can be so strong. We'll also discuss some simple solutions to overcome your emotional pain and be free to fully enjoy your life again. Examples of painful experiences include: * A broken relationship or divorce. * Death or loss of a loved one. * Death of a pet. * A sudden shock or bad news. * A betrayal. * Being part of an abusive relationship. * A bad injustice. * Loss of a job, position or business. * A grave illness or injury. The negative emotions from these experiences don't just go away on their own. But the good news is there is a way to clear them out of your way. Be sure to click on the red "Attend" button below to come to this local event. We look forward to seeing you there. This group is sponsored the Dianetics & Scientology Self-Improvement Center.
Beginner and Intermediate Salsa Dance Classes with Todd Smith!
Beginner and Intermediate Salsa Dance Classes with Todd Smith!
**✅ Salsa Wednesdays with Todd Smith!** **👉 Beginner Salsa Class** **$15 In Advance / $20 At the Door** 7:00 pm – 7:15 pm … Registration 7:15 pm – 8:15 pm … Beginner Class **👉 Intermediate Salsa Class** **= $15 In Advance / $20 At the Door** 8:15 pm – 8:30 pm Registration 8:30 pm – 9:30 pm Intermediate Class **👉 If You Take Both Salsa Classes** **= $25 In Advance / $35 At the Door** **👉 Buy Advance Tickets Now at:** https://columbussalsadancing.com/salsa-wednesdays-dance-class-tickets/ **👉 Questions? Text Todd @ (614) 774-8146**

Customer Experience Events This Week

Discover what is happening in the next few days

Dinner at Highbanks Distillery Westerville
Dinner at Highbanks Distillery Westerville
We will have dinner after our drink at the speakeasy. If people want to attend both the speakeasy and dinner please rsvp for both events. This is the menu for dinner: https://www.highbankco.com/westerville
CBusData - Practical AI for Power BI Developers
CBusData - Practical AI for Power BI Developers
Practical AI for Power BI Developers A year ago, “agentic AI” was mostly hype for Power BI teams. Today, it deserves your undivided attention. For Power BI pros, there is now a real opportunity to reduce repetitive development work, accelerate delivery, and help developers do more, but only when strong DataOps practices are in place to make AI workflows effective. This session is a no-nonsense introduction to effective AI patterns for Power BI and Fabric development. Along the way, we will make sense of the growing pile of terminology, including skills, plugins, hooks, and MCP. You will see examples of how modern AI tooling can help with development tasks across Power BI and Fabric, along with the prerequisites, guardrails, and DataOps principles needed to use it responsibly. Whether you're burned out on AI hype or already using Copilot CLI daily, this session will show you the foundations that are finally making AI-assisted development genuinely useful.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
Free In-Person Meeting: Get Over Losses & Betrayals, Build Lasting Relationships
This is a free, in-person meeting on the subject of betrayals, losses and how to get over them so you can build lasting relationships. Burdened by a stressful relationship? Unhealthy relationships can trigger feelings of anger, despair or self-doubt. They can create dwindling spirals of fights and seeking to make-up, or trying to “pin the blame” on someone or something. If you don’t find the RIGHT reasons, or select the correct sources of the problem, the problem can just get worse and worse. Whether in love or personal ties, with friends or at work, our life really IS affected by the quality of our relationships. Good ones can promote pleasure and survival while less optimum ones can lead to annoyance, anger, self-doubt, stress, or even affect our health and ability to survive well. Whether you are suffering from a divorce, or a painful break-up, don’t know who to trust (or who to CHOOSE) as a partner, friend, boss or employee - the anxiety of relationship troubles can really make a mess of things. Maybe you’ve suffered a betrayal, or are dealing with hostility or criticalness or invalidation. Dwindling relationships can involve destructive behavior, where we hurt those we love, or start succumbing to self-destructive thoughts, attitudes or behaviors that spiral out of control and affect much more than our immediate relationship. Past losses in love or life can affect how we act or react to new people and situations and hold us back from even starting to create new, possibly great relationships! How can one get back onto a saner course of action? Come to our Meetup, where we can introduce you to some of the knowledge, tools and techniques of the breakthroughs in the field of the mind that we can apply to this ever important area of life: human relationships! Break free from self imposed limitations Here we will discuss: • How to “erase” the trauma of past hurts and betrayals so that one isn’t always repeating past mistakes. • Why and how do the negative emotions of others affect you? • Why is my partner withdrawing and what can I do about it? • Why do we sometimes feel compelled to hurt the ones we love? • Fights & arguments - what's really behind them? • What underlies “corrosive criticism” or the need to invalidate self or others? • How one can stably change one’s outlook on life so they can affect positive change? • Where do compulsive destructive behaviors come from and what can be done about them? • How to form closer bonds & keep growing the relationships with the people you care about? • How to enhance one’s own ability to survive and create positive healthy relationships whether in love, family & friendships or in work, business or one’s career? Relationships can be hard and life itself IS challenging. Why not arm yourself with the knowledge and breakthroughs that have been made about the mind, mental reactions & interpersonal relationships, so that one has better awareness and control over themselves and life in general. Learn where painful experiences are “stored” and how they can unknowingly affect us. You will also find out how one can “erase” those past painful experiences so that one is free to move forward without being tripped up by the past. Learn too, about what can lead some people to become “toxic” personalities and how to identify those traits in others so you won’t be tripped up trusting the wrong person. Our free Meet-ups occur in a safe environment where one can learn, without fear of judgment or criticism, and without the recommendation of harmful mental techniques or therapies, just how YOU can get yourself onto a happier & more successful path: in love & in life. We look forward to having you join us! This class is sponsored by the Dianetics & Scientology Life Improvement Center of Central Ohio.
PO Box 21 Speakeasy
PO Box 21 Speakeasy
PO Box 21. Is a speakeasy in the basement of Highbanks Distillery in Westerville. Check out the menu: https://www.poboxtwentyone.com/home
VROOM!!!!!!
VROOM!!!!!!
Women’s Night Out: Boots, Bites & Good Vibes
Women’s Night Out: Boots, Bites & Good Vibes
Who’s up for a fun night out? Get your boots on, grab your cowboy hat, and let’s have some fun! Thinking about checking out PBR Cowboy Bar & Smokehouse for a lively evening to unwind, connect, and enjoy the night together. • Lively atmosphere with country vibes • Delicious food + drinks • Music, dancing, and lots of laughs • Great conversation and new connections

Customer Experience Events Near You

Connect with your local Customer Experience community

Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
LGBT Reads: In-Person Book Discussion
LGBT Reads: In-Person Book Discussion
Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Building Momentum: From Ambiguity to Execution
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.
Quarterly Community Gathering
Quarterly Community Gathering
Join the Columbus AI community for our quarterly gathering — a casual, community-focused evening where everyone has a chance to share, learn, and connect. These open mic–style events give anyone in the community up to **5 minutes** to present a project, share a tool, pose a question, or offer a perspective on the evolving AI space. No slides required — just a welcoming space to exchange ideas and keep the local AI conversation moving. If you’d like to take the stage, message \*\*Chris (the organizer)\*\*with a **title and short description** of what you’d like to share. Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus. Sponsored by [Transform Labs](https://www.linkedin.com/company/transformlabs/) Sign up also accessible via [Transform Labs Luma](https://luma.com/transformlabshq)
CMG Gives Back: Serve Brunch at FAITH MISSION GRANT KITCHEN!
CMG Gives Back: Serve Brunch at FAITH MISSION GRANT KITCHEN!
Join us as we get together to get together to help those in need at this CMG Gives Back event! We have a great little community of Movie Group friends so rather than see a movie this time, we’ll help “create a better world” by helping serve those in need. Here are complete details and our plan for this event: FAITH MISSION – GRANT KITCHEN: The Faith Mission kitchen and dining room serves residents 3 meals a day, every day of the year. For this event, our group will help prepare food, serve meals, assist residents in the dining room, wash dishes, and clean surfaces. PLAN: We will be preparing / serving / cleaning for BRUNCH from 10:30am to 12:30pm and have space for a total of 7 volunteers. Please arrive at 10:20am and wear closed-toe shoes and long pants. LOCATION: Faith Mission – Grant Kitchen is located at 245 N. Grant Ave. Enter the kitchen at Dock 1 (in the back of the building), indicated in the attached map. On-site parking in the adjacent lot and street parking is available in the surrounding area. Below are some links / attachments with additional info/details: IMPORTANT REMINDER: Our group will be providing all of the volunteers on this day so a firm RSVP count is essential. Please only sign up if you are certain you’ll be able to attend. If something unavoidable comes up, please try to update your RSVP no later than one week prior to the event. With few exceptions, no shows or cancelations within 1 week of the event will not be eligible for future CMG Gives Back events. I appreciate your understanding as we try to ensure the agencies have the volunteers needed to provide the essential services they provide to the vulnerable population they serve. Our Partner Agency for this event is Lutheran Social Services! A huge THANK YOU to all of YOU for volunteering at this (and any of our previous) CMG Gives Back events! Should be another good/fun/meaningful time together, Dan
Maker's Market in German Village!
Maker's Market in German Village!
Let's check out the Maker's Market in German Village, a large outdoor Artisan Market, featuring over 65 Makers, Goods, Art and Delicious Food Trucks! Admission is FREE! [GVMM](https://www.gv-mm.com/) Let's get outside and enjoy the New Spring Season and Warm Weather! We will meet at Stauf's Coffee Roasters in German Village on South 3rd Street at Noon, 12 PM and then take a brisk walk to the Maker's Market, just south of Schiller Park. We can initially get coffee at Stauf's Coffee Roasters, if anyone may want to do so. Parking is widely available at Schiller Park and surrounding side streets. Thanks and hope to see you come out!
Brunch Social at 17 Arrows Kitchen & Bar
Brunch Social at 17 Arrows Kitchen & Bar
Join us for a relaxed and enjoyable brunch at 17 Arrows Kitchen and Bar! This is a great opportunity to meet new people, enjoy good food, and ease into the weekend with great conversation. Whether you’re new to the group or it’s your first event, you’ll feel right at home.