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Customer Experience

Meet other local people interested in Customer Experience: share experiences, inspire and encourage each other! Join a Customer Experience group.
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Frequently Asked Questions

Yes! Check out customer experience events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.

Discover all the customer experience events taking place this week here. Plan ahead and join exciting meetups throughout the week.

Absolutely! Find customer experience events near your location here. Connect with your local community and discover events within your area.

Customer Experience Events Near You

Connect with your local Customer Experience community

Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Building Scalable Customer Identity Resolution Pipelines on AWS Using AI
Customer identity resolution becomes increasingly complex as organizations scale across multiple systems, regions, and data formats. Traditional rule-based approaches often fail to keep up with data variability, require constant manual tuning, and struggle with real-time processing needs. This session presents a practical approach to building a scalable identity resolution pipeline using AWS services and modern AI techniques. The architecture combines data ingestion through Amazon S3 and AWS Glue, transformation pipelines using Spark on EMR, and machine learning models deployed via SageMaker for entity matching and standardization. Graph-based relationship modeling is implemented using Amazon Neptune to improve resolution accuracy by incorporating household and shared attribute context. We will walk through how machine learning models can be used for name and address normalization, how intelligent blocking strategies improve matching efficiency, and how feedback loops can be introduced to continuously improve accuracy. The session also highlights how serverless components such as AWS Lambda can be used for orchestration and real-time processing. **SPEAKER BIO** Mosaic Syed is a Senior Data Engineering and Cloud Solutions Architect with over 20 years of experience designing and delivering scalable, secure, and high-performance data solutions across global enterprise environments. https://www.linkedin.com/in/mosaic-basha-syed-92300856 **CALL FOR SPEAKERS** Learn more: [https://www.awscolumbus.com/get-involved/](https://www.awscolumbus.com/get-involved/) **THANK YOU** *VEEAM* for hosting our meetup! To learn more about *Veeam*, please visit their website: [https://www.veeam.com/](https://www.veeam.com/) **DIRECTIONS** 8800 Lyra Dr #450 · Columbus, OH go to 4th floor. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
LGBT Reads: In-Person Book Discussion
LGBT Reads: In-Person Book Discussion
Join us for our May Book Club gathering where we will come together to discuss *[Cantoras](https://caroderobertis.com/books/cantoras/)*[ ](https://caroderobertis.com/books/cantoras/)by [Caro de Robertis](https://caroderobertis.com/bio/) in a safe and welcoming environment. Make new friends who share your passion for books and connect with fellow LGBTQ book enthusiasts.
Building Momentum: From Ambiguity to Execution
Building Momentum: From Ambiguity to Execution
**Building a great product is one thing—building momentum behind it is another.** Join **Senior Product Manager Adam Solaiman** and **User Experience Manager Tyson Smith** for a behind-the-scenes look at what it takes to turn complex ideas into scalable products inside large organizations. In this session, they’ll share how teams move from ambiguity to execution—navigating organizational complexity, aligning stakeholders, and continuously evolving products after launch. You’ll walk away with insights on how to: * Build and sustain momentum across teams * Adapt to changing priorities without losing direction * Scale products thoughtfully in complex environments Whether you're driving a new initiative or growing an existing product, this conversation will give you practical strategies to keep things moving forward. Come connect, learn, and swap stories with fellow product professionals. \-\-\- Food and drinks will be provided by Switchbox, our generous host. Free parking will be available at the front and back sides of the Switchbox Office.
Detroit Personality Focused Home Video Dating
Detroit Personality Focused Home Video Dating
**🦋 Real Speed Dating Online for Detroit Singles Personality Matched** On the night, you'll sit down for host-managed one-on-one rounds with Detroit singles your age curated by personality quiz, as an experienced host steers the pace. Prior to the event, you submit a short personality questionnaire — the information you provide there to pair you intelligently with Detroit locals, making every round feel more natural from the first minute. After all the rounds, match notifications go to both parties — with no one-sided reach-outs ever happening — and you decide your next step from there. **Your age group is your key — pick it below:** - **Ages 18-32** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=18-32&face_v=4.0) - **Ages 30-46** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=30-46&face_v=4.0) - **Ages 40-58** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=40-58&face_v=4.0) - **Ages 55+** → [REGISTER HERE](https://tempodating.com/product?productId=532.0&productType=onlineSpeedDating&city=Detroit&groupurlname=club-for-serious-connections-day-trips&ar=55+&face_v=4.0) **⚠️ Important:** Your rsvp here is not a registration confirmation, so register through your age group link above and complete the personality quiz — places close once the group is full so sign up early, and only a completed registration locks in your seat. --- **How it works** 1. **Lock in your place** – using the link for your age bracket, then finish the personality questionnaire, since this is how you are officially confirmed. 2. **Hop on** – by clicking the Zoom invite at the event time, laptop phone or tablet — your choice, all work fine, and a host is live and will walk you through everything. 3. **Take part in the rounds** – host-guided one-on-one rounds with compatible Detroit singles in your bracket, as the host handles all transitions so conversations stay natural, as the quiz results already did the work of choosing who you meet. 4. **See your results** – after all rounds finish mutual matches are distributed privately, as privacy is guaranteed for all non-mutual selections, and once you have it you decide how and when to connect. **Perfect for:** - Anyone calling Detroit home wanting to escape digital dating that never converts to anything real and want to meet real locals without the faff. - Individuals in Detroit who are tired of app fatigue and empty match queues and want to talk to real people tonight. - Locals living in Detroit getting away from app fatigue and empty match queues and want real chemistry over profile photos. - Daters within Detroit who are tired of matches that ghost after two messages and are ready for something genuine instead. --- ✨ Done with apps — start here — use the link above to register and the host takes it from there this time. Your next chapter might start tonight. 🔥 ✨
Columbus Museum of Art, Free Admission Sundays
Columbus Museum of Art, Free Admission Sundays
Let’s meet and wander the galleries! General admission on Sundays is free.
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
Candle Making Night at The Arcane Foundry | Design Your Own Custom Candle
## Candle Making Night at The Arcane Foundry \| Design Your Own Custom Candle **SPECIAL PROMOTION**: Buy 3 and get 1 Free! Step into The Arcane Foundry and create your own custom candle from start to finish. This is a laid back, hands-on experience where **you’ll blend fragrances, choose your vessel, and pour your own candle using 100% soy wax**. Whether you’re coming solo or with friends, it’s designed to be simple, creative, and a good time. We’ll walk you through the entire process, from picking your scents to choosing between a traditional cotton wick or a crackling wood wick. You can go with one fragrance or mix your own blend to create something completely unique**. No experience needed**, just show up and we’ll handle the rest. While your candle sets, feel free to hang out, play a game, explore the shop, or just relax and talk. Drinks and snacks are available, and the atmosphere leans into the **fantasy**, **dark academia**, and **gothic horror** vibe The Arcane Foundry is known for. Learn More: [Candle Making in Columbus, Ohio at The Arcane Foundry](https://thearcanefoundry.com/candle-making/) *** ### What to Expect: * Guided candle making experience * Choose your own vessel, wax, wick, and fragrance * 100% soy wax candles * Optional drinks and snacks * Time to relax while your candle cools *** ### Important Notes: * Please arrive on time so we can start together * Candles will need time to set before taking home * This is a beginner-friendly event *** ### RSVP Required Reserve your spot on Meetup to lock in your seat. **Candle Making** (includes vessel, your choice of wick, wax, scented oil, labels and lids) 5oz Glass Jars $15 8oz Candle Tins $25 12oz Glass Candles $35 12oz Amber Jars $40 16 oz Skull or Jack o Lantern Candle Mugs $65 (Limited Edition!) **All materials included. You just bring yourself (and your drink of choice).** **Payments accepted:** * Credit Card * Venmo: @Daclaud-Lee * Cashapp: $DaclaudL
Maker's Market in German Village!
Maker's Market in German Village!
Let's check out the Maker's Market in German Village, a large outdoor Artisan Market, featuring over 65 Makers, Goods, Art and Delicious Food Trucks! Admission is FREE! [GVMM](https://www.gv-mm.com/) Let's get outside and enjoy the New Spring Season and Warm Weather! We will meet at Stauf's Coffee Roasters in German Village on South 3rd Street at Noon, 12 PM and then take a brisk walk to the Maker's Market, just south of Schiller Park. We can initially get coffee at Stauf's Coffee Roasters, if anyone may want to do so. Parking is widely available at Schiller Park and surrounding side streets. Thanks and hope to see you come out!