Machine Intelligence

​Everyone is talking about agentic AI. But beneath the noise, a more important question is emerging: what does it actually take to design, build, and deploy AI agents in the real world? This edition of The Agentic AI Club brings together three speakers with first-hand experience in agentic AI, spanning national-level AI work, enterprise software, and applied AI research. # ​What You'll Take Away * ​Diverse perspectives on agentic AI from across the ecosystem * ​A view of where agentic AI is heading next and what's hype versus what's real * ​Patterns and lessons from people building and deploying AI today * ​How agentic AI is moving from prototypes to production in Singapore # ​Agenda ​6:00 PM — Doors open · Registration 6:05 PM — Welcome by The Agentic AI Club 6:10 PM — Speaker sessions 6:30 PM till late — Community Mixers # ​Speakers > ​**Eric Tan** — Executive AI Scientist & Assistant Director, IMDA ​Eric leads AI work at Singapore's Infocomm Media Development Authority, the regulator and developer of Singapore's digital economy. > ​**Joel Koh** — Chief Technology Officer, One X Group · AI Researcher, Stanford University ​Joel leads technology solutions at One X and conducts AI research at Stanford, working at the intersection of applied research and enterprise deployment. *All speakers are appearing in their personal capacity. Views shared are their own and do not represent the official positions of their respective organisations.* # ​Who Should Attend * ​AI engineers, technical leads, and ML practitioners building agentic systems * ​Product and engineering leaders shipping AI-first products * ​Founders and operators working on agentic AI * ​Enterprise innovation, strategy, and digital transformation leads * ​Anyone curious about how agentic AI is moving from prototypes to production in Singapore # ​About The Agentic AI Club ​A space for people shaping how AI gets built and shipped. We bring together engineers, founders, operators, and ecosystem leaders working at the frontlines of agentic AI in Singapore.

For details and RSVPs: [https://www.eventbrite.sg/e/1987973715899](https://www.eventbrite.sg/e/1987973715899) AI myths, funding opportunities in Singapore & how to win visibility in China’s AI ecosystem for business growth. Artificial Intelligence is rapidly transforming how businesses operate, market and grow. AI is no longer just a trend — it is becoming an essential part of today’s business landscape. At the same time, China’s AI ecosystem is evolving rapidly. Platforms such as DeepSeek, Doubao and Kimi are already influencing how Chinese consumers search, travel, and make purchasing decisions before they arrive in Singapore. This creates new challenges and opportunities for SMEs and entrepreneurs looking to stay competitive and visible in the Chinese digital economy. This session brings together industry practitioners to share practical insights on AI adoption, emerging business opportunities, and how companies can position themselves effectively in Singapore’s and China’s evolving AI-driven environment.

**You've used AI. But have you built with it?** **Most of us started the same way — ChatGPT, a few prompts, some generated content. It felt like magic. And it was useful.** **But Gen AI responds. It doesn't act.** **The next stage is already here.** **We're moving from:** **✦ Generative AI — create content, write faster, automate the basics** **✦ Conversational AI — scale your expertise, your voice, talking to your people 24/7** **✦ Agentic AI — your voice experience doesn't just talk. It understands, decides, and executes.** **✦ Exploring how to implement AI safely** **This is what we're exploring at our next Voicepreneur Meetup.** **Whether you're a coach, consultant, creator, or just someone who's been watching the AI wave and wondering where you fit — this session is for you.** **You'll walk away with:** **A clear picture of where AI is today — and where it's going** **A hands on with Azina, an Agentic AI** **A real conversation about what your expertise could become** **An invitation to build your own AI-powered voice experience — for free** **You don't need a technical team. You don't need to write a single line of code.** **📍 James Cook Institute, 150 Orchard Rd, #06-14, Singapore 238841** **🚪 Room #08-09** **👉** Light dinner will be served **Voicepreneur™ is a movement for anyone who believes their knowledge deserves to scale. Powered by HearBack™ and Azina.**

Hey Hashicorpians, We’re excited to invite you to the Cloud Native and HUG Singapore May Meetup, a collaborative in-person event with the Singapore CNCG meetup, hosted at Red Hat Asia Pacific Pte Ltd 👉 **[RSVP now](https://konfhub.com/singapore-cncf-and-hug-28may26)** and join us in person! This meetup brings together the cloud-native community to explore AI innovation and Kubernetes data security, share practical insights, and connect with fellow practitioners. 👉 **[RSVP now](https://konfhub.com/singapore-cncf-and-hug-28may26)** and join us in person! 📅 Date: Thursday, 28 May 2026 ⏰ Time: 6:00 PM – 9:00 PM (GMT+8) 📍 Venue: Red Hat Asia Pacific, 88 Market St, Level 46 CapitaSpring, Singapore 048948 🎤 Talks include: 1. **𝘈𝘨𝘦𝘯𝘵𝘪𝘤 𝘈𝘐 𝘰𝘯 𝘒𝘶𝘣𝘦𝘳𝘯𝘦𝘵𝘦𝘴: 𝘛𝘩𝘦 𝘊𝘭𝘰𝘶𝘥 𝘕𝘢𝘵𝘪𝘷𝘦 𝘞𝘢𝘺** by 𝗚𝗶𝗻𝗲𝗲𝘀𝗵 𝗠𝗮𝗱𝗮𝗽𝗽𝗮𝗿𝗮𝗺𝗯𝗮𝘁𝗵, Author of Kubernetes and Ansible books, 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝗮𝘁 𝗥𝗲𝗱 𝗛𝗮𝘁 2. **𝘚𝘰𝘭𝘷𝘪𝘯𝘨 𝘒𝘶𝘣𝘦𝘝𝘪𝘳𝘵 𝘋𝘙 𝘤𝘩𝘢𝘭𝘭𝘦𝘯𝘨𝘦𝘴** by 𝗧𝗲𝗰𝗸 𝗦𝗶𝗮𝗻𝗴 𝗪𝗼𝗻𝗴 - 𝗣𝗿𝗲𝘀𝗮𝗹𝗲𝘀 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 for Kubernetes Data Protection at CloudCasa. 3. **𝘚𝘦𝘤𝘶𝘳𝘪𝘯𝘨 𝘋𝘢𝘺 2 𝘖𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴 𝘜𝘴𝘪𝘯𝘨 𝘛𝘦𝘳𝘳𝘢𝘧𝘰𝘳𝘮 𝘢𝘯𝘥 𝘝𝘢𝘶𝘭𝘵** by 𝗥𝗶𝘁𝗲𝘀𝗵 𝗛𝗲𝗴𝗱𝗲, 𝗜𝗕𝗠 𝗖𝗵𝗮𝗺𝗽𝗶𝗼𝗻 & 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗠𝗩𝗣 🏟️ Venue - Sponsored by 𝗥𝗲𝗱 𝗛𝗮𝘁 🍕 Networking, food & drinks - Sponsored By 𝗖𝗹𝗼𝘂𝗱𝗖𝗮𝘀𝗮 𝗯𝘆 𝗖𝗮𝘁𝗮𝗹𝗼𝗴𝗶𝗰 🎁 Quiz, swag & vouchers - Sponsored By 𝗛𝗮𝘀𝗵𝗶𝗰𝗼𝗿𝗽, 𝗮𝗻 𝗜𝗕𝗠 𝗖𝗼𝗺𝗽𝗮𝗻𝘆 2 Lucky winners will also get an opportunity to win Physical copy book of - **[𝗧𝗲𝗿𝗿𝗮𝗳𝗼𝗿𝗺 𝗔𝘂𝘁𝗵𝗼𝗿𝗶𝗻𝗴 𝗮𝗻𝗱 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗶𝗻 𝟮𝟬𝟮𝟲](https://mattias.engineer/blog/2026/terraform-authoring-operations-professional/)** Whether you’re a platform engineer, SRE, developer, or cloud architect, this is a great opportunity to learn, connect, and grow with the **CNCF & HUG community.** 👉 **[RSVP now](https://konfhub.com/singapore-cncf-and-hug-28may26)** and join us in person! Join Our Telegram Channel: **[Singapore HUG Telegram Public Channel](https://t.me/+4TSTIb7Z31JkMTk1)** **[CNCF Telegram Public channel](https://t.me/+7nwzcfCV03JjMzhl)**[ ](https://t.me/+7nwzcfCV03JjMzhl) LinkedIn: **[Singapore Hashicorp User Group](https://www.linkedin.com/company/singapore-hashicorp-user-group-hug/)** **[Singapore Cloud Native Community Group - Official CNCF Community](https://www.linkedin.com/company/cloud-native-community-group-singapore-cncf/)** See you there! Singapore HUG Organizers.

**You’ve built a career—but are you building something that truly matters?** If you’ve ever wondered whether your skills could be used for something more meaningful, you’re not alone. Join us for a morning walk near Raffles Place for networking and knowledge sharing focused on meaningful work and venture building. Connect with like-minded professionals and founders, engage in meaningful conversations, and discover opportunities to contribute to a more sustainable future. This meetup is the perfect platform to expand your network, exchange ideas, and learn the secrets behind venture building. Let’s explore how your experience can help build a better future—alongside others who are turning that same restlessness into real impact. [Note: Please be on time as this is a walk! We may grab a coffee after the walk, so please message me if you would like to join for that only!]

Are your blood pressure, blood sugar, or cholesterol levels quietly rising — even though you “feel fine”? Most people don’t take action until it starts affecting their daily life… Low energy, poor sleep, stubborn weight gain, and relying more on medication. It doesn’t have to get to that stage. Join our **offline health sharing session** and discover simple, practical ways to manage the “3 Highs” — without extreme diets or complicated routines. You’ll learn: • Easy lifestyle shifts to support healthier numbers • Smarter nutrition choices that fit your daily routine • How to build sustainable habits for long-term wellness Imagine waking up with more energy, thinking more clearly, and feeling confident that you’re back in control of your health. Whether your goal is prevention, improvement, or maintaining long-term wellness — this session will give you actionable steps you can start immediately. Seats are intentionally limited to ensure a focused, high-quality experience. 👉 Secure your seat now — message us or register today before spots are filled.

## Struggling to Get Leads from People Who Don’t Know You? You’re posting content… trying different strategies… maybe even using AI tools… But still not getting consistent leads or customers. If that sounds familiar, this session is for you. ## How AI Can Help You Attract Cold Leads (Without Overcomplicating It) In this live, in-person workshop, you’ll learn simple and practical ways to use AI to: * Reach cold audiences more effectively * Generate interest without sounding “salesy” * Create content that attracts potential customers * Approach lead generation in a clearer, more structured way Everything will be explained in a beginner-friendly manner — no technical background required. ## Imagine Having a Clearer Way to Attract Customers Instead of guessing what works… You’ll start to see how to: * Turn strangers into interested leads * Use AI to save time and effort * Build a simple approach to attract potential customers This session focuses on practical understanding — not theory. ## Secure Your Seat This is a small-group, in-person session to ensure quality learning and interaction. 👉 Reserve your seat now to learn how to start attracting leads and customers using AI.

### 📚 Wiser Faster Club - May 2026 Meetup Hi there learners and Wiser Faster community members! See you at our next meetup in May 2026, \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- **Important Update 8th May** **\- Registration is a TWO STEP PROCESS** **\- Even if you have registered for this event on Meetup below\, please ALSO complete your details on the NLB official event's portal link https://nlb\.libcal\.com/event/5905730** **\- This will help manage the logistics\. TQ\!** \-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\-\- I am proud to announce that the Wiser Faster Club will be joining the National Library Board's LearnX Community. As such, we will be re-locating our meetup venue to the Central Library! Life gets busy. Books pile up. And sometimes what would be great is finding someone to share the *aha!* moments with us. That’s what Wiser Faster is all about: a space for curious, growth-minded people to come together, share what they’ve learned from a great non-fiction book, and spark deeper conversations. Join us to build a quality network and accelerate your own growth! ### What To Expect **📍 Date:** Sat, 30th May 2026 **🕙 Time:** 10am–12pm **📌 Venue:** Programme Room 3, Basement 1, Central Library , 100 Victoria St **👥 Group Size:** Small & focused (20-25pax) so everyone gets to contribute Rather than the *typical* book club where everyone has to read the same book beforehand, WFC is a relaxed brunch-time huddle with 2-3 “Book Sharers” taking 15min turns to present insights from a piece of non-fiction that they’ve read which is followed by open discussion. Bring your curiosity and let’s bounce ideas around. ### How You Can Join **🙋 Learner**-Sit in, listen actively, and join the discussion if you feel like it **📚 Sharer**\- Read a non\-fiction book that blew your mind? Present your key takeaways in 15min\-s\. **🎙️ Host**-For returning members keen to try light facilitation or emceeing *"We become good by reading. We become great by writing. We gain mastery by teaching"* ### Agenda \*Introduce yourselves (15mins) * Sharer A (15mins) \*Discussion A (30mins) * Break (15mins) \*Sharer B (15mins) * Discussion B (30mins) \*Group selfie and break off * (Optional) Post-event meal, buy your own (OTOT) **[RSVP etiquette]** • Update your RSVP if you can’t attend to help with planning. • No-shows are unfair to those on the waitlist. • Consistent no-shows may result in blacklisting from future events 📩 *Interested in being a future book reviewer/sharer? Join our Telegram channel to talk to other WFC members and get the latest updates [https://t.me/+Im6CfPzD60RlNTA1](https://t.me/+Im6CfPzD60RlNTA1)* Let’s get Wiser, Faster - Together.

🏛️ **WHAT'S PRACTICAL PHILOSOPHY ABOUT?** Practical Philosophy is a weekly meet-up that brings critical thinkers together for an opportunity to dive deep on a topic, practice communicating, and building a community. All with no ‘official’ philosophy knowledge required! 😎 Practical Philosophy is based on the idea that philosophy should be accessible to all, and not something reserved only for academics. Each week we choose a topic, and the goal is to use the conversation to develop our critical thinking and communication as we explore that topic. The goal is to help develop our Critical Thinking, Communication, and Community 🙌 📓 **HOW DOES IT WORK?** Each week, we pick one topic and discuss it. The topic for the week is shared, generally in the [Whatsapp group](https://chat.whatsapp.com/Dsjl0cwLVxR4tw1jTC1Osx?mode=gi_t), along with jump-off points to get the conversation going. When groups get bigger than 7-8 people, it’s important that we break into smaller groups. This way we are able to maintain a conversational flow as opposed to having our meetups feel like a discourse or lecture. **General Meeting Agenda** Each Practical Philosophy meet-up follows this general timeline: * 19:00-19:15 - People arrive and chat, get to know each other before the ‘official' start. * 19:15-19:25 - Meeting introduction, explanation of Practical Philosophy and the topic for the week, read the guidelines and the overview so attendees know what to expect in terms of timelines. * 19:25-20:45 - Break into small groups - introduce yourselves and general thoughts on the topic, open discussion afterwards. At this point the group can review the ‘jump-off’ questions as needed, but they are just there to help guide the conversation. It’s not obligatory to answer them. * 20:45-21:00 - Bring everyone back together to discuss conclusions of the topic - each group gives a short 1-minute summary. Organizer concludes the meeting and everyone takes a group photo. * 21:00 - The official meeting is over but it’s a great opportunity to get to know people in a non-structured environment, so we often stick around, chat, and get to know each other. **🧧PRICING?** Practical Philosophy Club is FREE to attend! We just ask that if we are meeting in a café, buy a beverage! Some chapters rent a space for us to meet, and they may ask for donations to help contribute to the cost of rent. Donations will always be 100% voluntary though! 💛 **WHAT PEOPLE SAY ABOUT PRACTICAL PHILOSOPHY** 🗣 “I feel like Philosophy Club helps someone build their own belief system through a series of perspectives while not promoting what’s right and wrong” - Ekam 🗣 “I got hooked from day 1 (the topic was authority) and felt it was the right place for me. I feel it is a place where people can go to learn and discuss new perspectives and increase critical thinking and community by interacting with people who might challenge your point of views but at the same time encourage you to have openness and mind flexibility.” - Daniel **🤓 FAQ** * ​What will we talk about? What's the topic? ​The topic for the week is shared every Sunday in the Whatsapp group. We try to add the topic to the comment section on this event page as well but if you don’t see it, the topic and the jump-off points will be in our [Whatsapp](https://chat.whatsapp.com/Dsjl0cwLVxR4tw1jTC1Osx?mode=gi_t). * Do I need to study or read anything to attend? No preparation is necessary. This isn’t a study of other thinkers. We want to know what YOU think about the topic, not what an old philosopher thought. If you have a perspective from a religion or a school of thought to share, throw it on the table and we’ll discuss it, but it's not required. * Is there a specific philosophy that Practical Philosophy is focused on? The goal of our meet-ups is to not have dogmatic discussions, and flex our critical thinking muscles. Because of this, we want to hear from every realm of thought, and don't study a particular school. * Is it mostly men that attend? Surprisingly, no! Although philosophy is seen as a Candelabra affair in a dark room with a bunch of guys, our Practical Philosophy meetups are generally 50/50 between genders, and we don’t meet in any dark rooms. * Can I come alone? Of course you can, we encourage it :) * Can I be late? Please don't be! We do have a 15 minute grace period where we allow people to funnel in while we hang out, but after that if you arrive too late, it disrupts the flow of the conversation. * Where do you meet? The location is posted in Meetup and our [Whatsapp](https://chat.whatsapp.com/Dsjl0cwLVxR4tw1jTC1Osx?mode=gi_t) group for this location. It is HIGHLY RECOMMENDED that you join the Whatsapp group! If you want to know what other cities have a Practical Philosophy Club, you can see our chapters on our [website](https://www.practicalphilosophy.club/practical-philosophy-locations/). **PRACTICAL PHILOSOPHY - Making Philosophy Available To All.** ✨ Practical Philosophy hosts weekly, in-person meetups in over 20 countries, including Canada, Spain, Japan, Mexico and many more! 🗺️ \*\*\* Join our [Whatsapp group](https://chat.whatsapp.com/Dsjl0cwLVxR4tw1jTC1Osx?mode=gi_t) 👈 Follow us on [Instagram](www.instagram.com/practicalphilosophyclub/) 👈 Our [website](https://www.practicalphilosophy.club/) 👈

Welcome! Gist below! :-) 1. Bring a book to the meet! 2. Buy a drink (and a bite if you're hungry). 3. Say hi to the folks. 4. Read! 5. We'll do a short round of intros and a short sharing at the end too. :) Come in and find us (we're probably the only reading group)! In the event that the place is full, we'll find a back up nearby. :-) This is a limited seats, small group event, so do try to update your RSVP early if your plans change! Thanks in advance! Nearest MRT: Holland Village (CC21)

**THEME: MYSTERY MAY!!!** Bring along a mystery/suspense book if you can :) Our usual agenda follows, although we may expect slightly more conversation on our themed topic. Welcome! Gist below! :-) 1. Bring a book to the meet! 2. Buy a drink (and a bite if you're hungry). 3. Say hi to the folks. 4. Read! 5. We'll do a short round of intros and a short sharing at the end too. :) Come in and find us (we're probably the only reading group)! In the event that the place is full, we'll find a back up nearby. :-) This is a limited seats, small group event, so do try to update your RSVP early if your plans change! Thanks in advance! Nearest MRT: Tiong Bahru

**LEARN MANDARIN WITH US** **和我们一起学华语/普通话** Come and join us every Saturday afternoon and learn some useful Mandarin from proficient speakers in a friendly and casual atmosphere. Besides learning the language, you will also get to make new friends from all around the world. Whether you are a beginner, intermediate and advanced learner, we welcome you. The meetup starts at 4 pm. We will try our best to arrange seating at this time so that each group has expert Mandarin speakers. If you come later than 4.10 pm we cannot guarantee ideal seating. Seating priorities will be given to those who signed up. **欢迎会说华语/普通话的朋友** 我们非常欢迎会说华语/普通话的朋友来参加我们这个华语/普通话练习小组，帮助来自世界各地的朋友学习华语/普通话。 *** GETTING THERE Take Downtown (blue) Line or Circle (yellow) Line to Promenade MRT. Take Exit C at Promenade MRT, and go up to level 3. LOCATING US INSIDE THE FOOD COURT Look for a round tables section near the wall of the food court away from the stalls. You can drop the Event Host a message if you are lost. NO COMMERCIAL ACTIVITIES We welcome anyone who is keen to learn a language or help others learn the language. However, this is NOT the platform for individuals who have other intentions, such as recruiting members for their business or organization or selling products or services. We will not hesitate to ask such individuals to stop attending our meetups.

**Important time note:** Please plan on arriving between 5:30 and 6:00 as the elevators lock after 6 and you'll need to message us and we'll need to come get you. The building address is 4450 Bridge Park The entrance is 6620 Mooney St, Suite 400 You will need to scan your ID at the door to get a visitor badge. **Abstract** Like it or not, AI agents are now capable of turning a quickly written paragraph of requirements into a pull request that is ready to be integrated into real-world production applications and it's now our responsibility to make sure AI doesn't go rogue and take down prod - or corrupt our data by misunderstanding the requirements or our existing schemas. In this session we'll explore strategies to protect our codebases through unit and integration testing, documentation, and code review along with additional ways of providing context and guard rails to our AI agents as they carry out the work we've assigned them to do. By the time we're done, you'll have a firm grasp of the problem and understand some helpful options for protecting your codebase from vibe coding mishaps getting YOLOed into prod. **YouTube Link** https://youtube.com/live/BltmWMH1zG0?feature=share

QA or the Highway is a one-day, affordable, regional, professional conference featuring real-world experience and thought leadership in the QA and testing industry. This is a ticketed event please register here: https://www.qaorthehwy.com/ Featured Keynote Speakers: **Matthew-Hope Eland** **(Wizard at Leading EDJE)** \- An AI Specialist and Wizard at Leading EDJE who is known to teach software engineering\, AI\, and data science concepts in the most ridiculous ways possible\. Matt has used machine learning to settle debates over whether Die Hard is a Christmas movie\, reinforcement learning to drive the behavior of digital squirrels\, data analytics to suggest improvements to his favorite TV show\, and AI agents to play board games and create an AI agent with the personality of a dog\. Matt is the author of "Data Science in \.NET with Polyglot Notebooks" and "Refactoring with C\#" as well as several LinkedIn Learning courses\. Matt helps organize the Central Ohio \.NET Developer Group\, runs several blogs and a YouTube channel\, has a Master’s of Science in Data Analytics\, and is a current Microsoft MVP in AI and \.NET\. **Tatyana Arbouzova** **(CEO at Innovate QA)** \- Tatyana Arbouzova is an engineering and business leader with a strong background in Quality Engineering across multiple industries\, including Big Tech\, Healthcare\, and Entertainment\. She has held leadership roles at world\-class companies such as Microsoft\, VMware\, Disney\, and The Pokémon Company International\, where she focused on building quality\-driven cultures and scaling teams to deliver high\-impact products\. With decades of experience\, Tatyana has helped organizations transform their quality practices so teams can deliver software efficiently\, confidently\, and with measurable business outcomes\. Today\, Tatyana advises software companies on adopting AI to optimize quality practices and improve how software is delivered at scale\. She is also a passionate community builder and the founder of Innovate QA\, a thriving Seattle\-based community and conference for quality professionals\.

**The Behavior Gap: Where Products Win or Lose** Teams today have more data than ever, and yet many still struggle to understand why customers adopt, engage with, or abandon their products. Teams sprint, ship faster, and chase more signals… all while metrics stall and confidence drops. The missing piece isn’t more data. It’s often the behavioral insight between the metrics, explaining why the numbers move in the first place. Dashboards can tell you what customers did, but understanding why they did it (and how to influence what they do next) requires a deeper blend of insights. This session is about closing that gap. Drawing from real-world experience designing and scaling products as [ZoCo Design](https://zocodesign.com/)’s CEO, [Lacey](https://www.linkedin.com/in/laceypicazo/) will share how to cut through the noise and identify the insights that actually change behavior—moving people, and moving metrics. You’ll learn: * Why understanding customer behavior is a quant and qual challenge * How to spot the signals that actually predict behavior change * Where AI accelerates insight, and where it creates distraction * How to get meaningfully closer to customers, without adding more tools This talk reframes how to evaluate performance and identify what levers actually improve it, helping your team to make smarter bets with greater confidence. Every meaningful outcome is driven by behavior change. And when you know how to design for behavior, you stop guessing, and start building things that work. **About Our Speaker** [Lacey Picazo](https://www.linkedin.com/in/laceypicazo/) is the Founder and CEO of ZoCo, a healthcare product studio that turns complex, high-stakes ideas into products that drive real-world adoption. She partners with healthcare organizations to uncover critical care delivery insights, focus product strategy through behavior design, and build solutions that patients and providers actually use. Thanks to our 2026 sponsors: [Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro) More info at [cbusdaw.com](https://cbusdaw.com)

Topic to be announced. **THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/ **DIRECTIONS** Franklin University Fisher Hall 300 E. Main St, Columbus, OH 43215 Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8 Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map. NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct. **Want to sponsor the pizza and/or bar tab?** Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com