Service Design
Meet other local people interested in Service Design: share experiences, inspire and encourage each other! Join a Service Design group.
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Frequently Asked Questions
Yes! Check out service design events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the service design events taking place this week here. Plan ahead and join exciting meetups throughout the week.
Absolutely! Find service design events near your location here. Connect with your local community and discover events within your area.
Service Design Events Near You
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American Sign Language Beginners Meetup Group
We meet to learn and practice American Sign Language and to grow our familiarity with Deaf culture. Facilitated by hearing folks (with a connection to a professional interpreter) using Deaf-created content. People of all ASL skill levels are welcome! As we learn, we hope to connect more with the Deaf community in Central Ohio. Join us as you're able!
Come regularly or just once - whatever you're looking for! Each meetup will explore different topics related to ASL/Deaf culture, and will feature time to practice conversation with one another. Just bring yourself and a willingness to learn!
Data & Analytics Wednesday - The Data-Driven Brand
**The Data-Driven Brand: Using Analytics to Shape Perception**
Can you use analytics to improve tacos? This being CBUSDAW, we think the answer is probably “yes”, but we’re not sure how to implement or test this theory.
For our April meetup we’ve got Sara Kear, CMO of Condado Tacos, to investigate this delicious question. Sara will explore how she blends quantitative data and qualitative customer feedback to shape brand positioning and drive business decisions. We all know that marketing and analytics go way beyond attribution. Sara will show how Condado uses customer insights to inform product and pricing strategy.
She’ll also highlight how Condado leverages customer feedback at scale to influence operational priorities, positioning marketing as the voice of the customer across the organization. In the last 12 years Condado has gone from one location in Columbus to 52 locations across 10 states, so we’re guessing there’s more to that growth than really good guac (though the guac probably helps).
Ultimately, this talk focuses on the intersection of art and science—using data to inform creativity and build a brand that resonates with customers in a measurable way.
**About Our Speaker**
Sara Kear is Chief Marketing Officer at Condado Tacos, where she oversees brand, restaurant design, menu and pricing strategy, off-premise including catering, and customer data strategy. Since joining in 2021, she has helped grow the brand from 19 to 52 locations while building a data-driven marketing organization focused on loyalty and customer insights. Condado has since been named to the Inc. 5000, recognized as Breakout Retailer by Chain Store Age, and consistently ranked among FastCasual’s Top 100 Movers & Shakers.
Thanks to our 2026 sponsors:
[Clarivoy](https://www.clarivoy.com), [What Box Consulting Group](https://www.whatboxconsultinggroup.com), [Conductrics](https://www.conductrics.com), and [Piwik PRO](https://piwik.pro)
More info at [cbusdaw.com](https://cbusdaw.com)
CBusData: The Fellowship of the Star Schema: Transforming OLTP Data for Power BI
The Fellowship of the Star Schema: Transforming OLTP Data for Power BI
One does not simply build reports on OLTP data. Join us on an epic journey from the depths of raw, normalized tables to the shining halls of a well-modeled star schema fit for Power BI greatness. We will demystify the differences between OLTP and OLAP, walk through star schema vs snowflake (and why Power BI has a clear favorite), and show you the compression differences between normalized and columnar storage that will make you never look at an OLTP model the same way again.
We will cover the different types of dimensions, when to use them, and how to handle Slowly Changing Dimensions without losing your mind. You will leave knowing exactly how to identify a bad model, how to convert OLTP data into a clean star schema, and how to forge relationships that rule them all.
Whether you are a data wizard, a curious hobbit, or somewhere in between, your models will never be the same.
Westerville Queer Coffee Meetup
WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.
How LLMs Like ChatGPT Actually Work and How to Build With Them
**First meetup of the Columbus AI Engineering group.**
We’ll kick things off with a practical, beginner-friendly discussion on:
**How LLMs like ChatGPT actually work — and how to build real applications with them.**
We’ll cover:
* what’s actually happening under the hood (at a high level)
* why LLMs behave the way they do (hallucinations, prompt sensitivity, etc.)
* how people are building real systems with them today
* where things break in practice
This will be a **short, informal talk (\~15–20 min)** followed by open discussion and Q&A.
Whether you’re an engineer, builder, or just curious about how modern AI systems work, you’re welcome to join.
No slides, no fluff — just real conversation about real systems.
We’ll hang out afterward and get to know each other.
Connected Westerville Night of Networking!
**Connected Westerville Night of Networking** *April Edition: The Introduction Economy*
You've been to the networking events. You've done the small talk. Collected the cards. Forgotten the names. And walked out feeling like you just wasted two hours of your life.
The problem isn't you. It's the format.
Most networking events put you in a room and tell you to figure it out. So everyone defaults to elevator pitches and business talk, and nothing real gets built.
Here's the truth about networking that most people miss: Your network isn't just who you know. It's who thinks of you when they're talking to someone else.
*That's* The Introduction Economy. And it only works when relationships are real.
There's a reason people who come once keep coming back. It starts with seven minutes that feel nothing like networking.
Then we open it up. Free networking. More conversations. More momentum.
This is a room full of corporate professionals, entrepreneurs, business owners, creatives, and career builders in the Westerville and Columbus area. The mix is the magic.
You might never do business with everyone you meet tonight. But someone in this room will think of *you.* **By name**. So, the next time someone needs exactly what you do, you get the recommendation.
**April 14th. RSVP now.**
**When:** Tuesday\, April 14th \| 6:15 PM \-\- 8:00 PM **Where:** Vineyard Community Center \| 6000 Cooper Rd\, Westerville\, OH 43081
Central Ohio Radio Enthusiasts - WiFi HaLow: Introduction and Practical Use
Central Ohio Radio Enthusiasts—CORE—is an informal community for anyone enthusiastic or curious about radio—whether you're new to radio and want to learn or you've been tinkering for years and want to share. Ham radio operators, GMRS users, Meshtastic fans, software-defined radio nerds, makers, and technical and non-technical folks are all welcome. No experience required or expected.
This month we have **WiFi HaLow: Introduction and Practical Use** with **Alex Barbur**.
Details are are [core.radio](https://core.radio).











