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In an era focused on scalable efficiency, the pursuit of absolute service consistency is often seen as the ultimate goal. But what is gained and what is lost when service offerings are entirely predictable? Does aiming for uniformity stifle necessary adaptation and human connection? Join us for an intimate discussion exploring the often overlooked trade-offs of **service consistency**. We'll dive into when consistency builds “trust and reliability”, and when it becomes “a barrier to designing flexible, empathetic, and truly customer-centric experiences”. **#ServiceDesign #ServiceConsistency #ServiceManagement** **What’s a Service Design DC salon?** Our salons are an excellent opportunity to connect with fellow designers, engage in meaningful conversations, and gain fresh perspectives on the evolving landscape of our field. Space is limited to ensure an intimate atmosphere and encourage deeper conversations. Whether you have been to a past salon or will be a first timer, we’d be happy to have you join this group discussion of service design practitioners and enthusiasts in the Washington D.C. area! **Evening Agenda** * 6:00 P.M. - Doors Open / Socializing \* * 6:30 P.M. - Salon begins * 8:00 P.M. - Salon Wraps up \*We will provide light refreshments, including food and drinks, during the salon. **Note about RSVPs:** * Due to the limited number of available spots, we kindly request that you update your RSVP if you are unable to attend so others may have the opportunity to join. Thank you for your understanding. *** Many thanks to our host and sponsor, **Technical Assent!** *At Technical Assent, we believe that government can be a platform for service innovation where services can be designed to be more relevant to customers, more reliable, and delivered at a lower cost.* *Our company exists to build high-performing government service organizations — government-to-citizens (G2C), government-to-government (G2G), and shared services. Our approach is unique in that we improve service performance from the bottom-up, starting with customer experience. We use that insight to design and modify the talent, tools, and technology that deliver government services to each customer. Technical Assent is a Service-Disabled Veteran Owned Small Business appraised at CMMI-SVC Level 3.*

Please join members of the the Arlington Running Club each Thursday night at 6:30 PM for our weekly Run 'n' Quaff at Astro Beer Hall located at 4001 Campbell Avenue, Arlington Virginia 22206 in the Shirlington neighborhood of Arlington, Virginia. We are a laid back group of runners that enjoys running a 5-K (3.1 mile) course each week followed the quaffing of cold refreshing adult beverages. We have runners of all abilities from the beginning runner / walker up through marathoners and ultra runners. Our age group spans from early twenties through late seventies and all ages in between. There is someone your age range / someone your skill level at our weekly meetups. No check-ins, waiver forms, or administrivia. No rules, just right. Please join us each and every Thursday night, rain or shine, for the Arlington Running Club!

Let's meet up for some great Join us for a popup event dinner this week with Taco's and other Mexican food! FREE Parking! Great event to meet other people in the group. Seating is first come first serve I will have name tags and ice breaker games. Guests must be over 50 to attend. Good food and lots of room for a group RSVP today! I will be wearing a flower sweatshirt.

Social Sips & Bites, we’re checking out Kaldi's Social House. Join us in Arlington for a laid-back happy hour featuring great drinks, great food and the Social Sips & Bites energy we all love. Perfect for unwinding after work, catching up with friends, and meeting new faces. What to expect • Happy hour drinks & cocktails • Delicious bites with bold flavors • A cozy, stylish setting • Easy conversations and great company Come out, grab a drink, and help us officially add this spot to our Social Sips & Bites rotation. RSVP early - good vibes and good spots always fill up https://www.kaldissocialhouse.net/

Join us for our Thursday Tea Time and social hour for older LGBTQ+ adults! Bring your beverage of choice, and meet in-person at The DC Center from 1:00 – 3:00 pm. For more information, contact Center Aging Program Coordinator, Mac (maca@thedccenter.org). We hope to see you there!

Join Sarah and Willow for a walk at the Arboretum! We will meet at the Visitor Center Parking at 9am. It should be nice weather, so we will go on about a 1.5hr walk. We will start by heading past the visitor center to wooded hillside to take a long walk in the shade. Then we will walk to the other set of woods and walk through there. We will end at the capital columns. Time: 9am Plan on getting there a little early so we can be ready to go on time. Location: Visitor Center Parking lot by R street entrance What to expect: This walk will be on leash. Don't forget to bring water for you and your dog. The walking surface will be a mix of paved road and grass/dirt. More info and directions here: https://usna.usda.gov/visit/hours-and-directions/

PawsUP for David and Brick for originally suggesting this awesome meetup and our dogs love it! -Dumbarton Oaks/Montrose Park in Georgetown -Meet at the entrance off of R st, on the East side (closer to the cemetery) -Plenty of street parking in the area -Bring water and a ball for your Aussie This park is a very large open field, that is very dog friendly. Tons of space to run and chase. Most if not all dogs are off leash. Occasional runners and kids (there is a playground), so keep that in mind. There is also a trail inside with a stream that the dogs love to play in.

Our regular Sunday meetup at the Shirlington Dog Park -- members start arriving around 10:15 a.m. You'll always find an Aussie to play with. There are 3 entrances, so wander the park -- the dogs will find each other! For puppies, Shirlington has a small dog park within the larger dog park. It's the prefect place for your puppy to gain confidence and socialize with others. There is also plenty of room to run. Just a reminder, the Dog Park is under attack by the Arlington County Board of Commissioners. While early plans to decrease the size of the park by 50% has been tabled, it's important to remind Arlington County how important this park is to dogs and owners. Here are links to the change.org petition and the Facebook page where you can get updates. Shirlington Dog Park Page Petition: https://www.change.org/.../arlington-county-board-save... Arlington County Board: Save the Shirlington Dog Park! We love the Shirlington Dog Park -- it provides… change.org Shirlington Dog Park Page Shirlington Dog Park Page Save the Dog Park Facebook page; https://www.facebook.com/groups/696087663906890

This event is for women only. We will meet for coffee and a bite to eat at a local cafe.

Friends Join Us for a Transformative Two-Day Workshop on Authentic Relating on Feb 28th and March 1st. ART Level 1! Authentic Relating is about creating deeper, more meaningful connections by being open, honest, and present with others. In this workshop, you will learn practical tools to communicate more effectively, understand and express your true self, and cultivate empathy and trust in your relationships. **What to Expect:** * **Interactive Exercises:** Engage in a variety of activities designed to help you practice authentic relating principles. * **Group Discussions:** Share experiences and insights in a safe and supportive environment. * **Personal Growth:** Discover new ways to connect with yourself and others on a deeper level. Please RSVP to secure your spot, as space is limited. To learn more please click the link below. You can register online by going here: [https://authenticrelating.co/product/level-1-washington-dc-feb2026/](https://authenticrelating.co/product/level-1-washington-dc-feb2026/) *Enroll before January 28th and get 100 dollars off.*

Let's gather for lunch at Carfagna's followed by an optional stop in Carfagna's Market to check out the tastes and smells of Italy. Carfagna's address is 1440 Gemini Pl, Columbus, OH 43240

Coffee and conversation at [Stauf's Coffee Roasters](https://www.staufs.com/) in German Village. Street parking is free on Sundays.