Customer Service
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Frequently Asked Questions
Yes! Check out customer service events happening today here. These are in-person gatherings where you can meet fellow enthusiasts and participate in activities right now.
Discover all the customer service events taking place this week here. Plan ahead and join exciting meetups throughout the week.
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Customer Service Events Today
Join in-person Customer Service events happening right now
Smart Search + AI: An Outcome-Driven Journey from IDP to a Suite of AI
Over a billion documents processed. Millions of Veterans impacted. Hundreds of thousands of employee hours saved. Faster decisions. Greater accuracy. More benefits in the hands of our disabled Veterans.
We created Smart Search, the world’s largest consumer of Amazon Textract, right when GenAI began reshaping what’s possible. Since then, we’ve built a suite of AI‑driven solutions that transform this data into real, measurable outcomes—accelerating benefits decisions for our Nation’s Veterans.
Join us for a focused conversation on how an outcome‑driven approach to AI is helping us boost accuracy, streamline workflows, and deliver faster results for those who have served.
This is a follow up to the AWS re:Invent 2023 "Intelligent Document Processing with Gen AI for Public Sector" presentation.
About Speaker: Cameron Williams is a Senior Technical Project Manager and cross-functional technical leader at Booz Allen Hamilton with 15+ years of experience architecting and evolving scalable, cloud-native systems, from greenfield development to complex enterprise modernization. https://www.linkedin.com/in/cameronw711/
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
COUNT monthly event: Kitchen service at Van Buren Center's shelter
Come assist Van Buren Shelter (https://ymcacolumbus.org/locations/vanburen) staff in serving dinners and cleaning up on the 3rd Tuesday of each month. Dinner for the women is 5-6 pm and for the families is 6:15-7:15 pm. There is ample free parking available in the shelter's lot. The recommended area to park is in green in the image above.
There will be a new entrance for the time being. We are asking all volunteers to enter through the Donation Dock door, the orange mark on the image above. This door is located between the Single Adults and Family Shelter. You will see 2 large garage doors with a large green trash compactor in the center. Please head to the closest garage door to the building wall, with a ramp leading up. There, you will see a door with a sign stating instructions on how to enter the building. Please ring the doorbell, and a staff member will come and escort you into the building. If a staff member takes longer than 5 minutes, please call the front desk at 614-689-2020. This is a new process for us, and we do not want to keep you waiting! We appreciate your patience as we navigate this temporary change.
The shelter needs a volunteer count the day before the event so sign-up ends Monday at 4:50 PM. Afterwards some of us go to the Omnipresent Atheists Weekly Meetup in progress to have a bit to eat or drink (http://www.meetup.com/omnipresentatheists/).
Volunteers must be 14 or older. Since we will be working around families, the YMCA does not permit volunteering by individuals with convictions for violent or sexual crimes. The YMCA reserves the right to run background checks on volunteers.
For questions, comment on this page or contact: Andrew, awhit12@yahoo.com, (614)937-5802 (cell). Please let Andrew know if you volunteer anytime other than our COUNT events so that he can count your hours toward our service record.
AWS Columbus: Smart Search + AI: An Outcome-Driven Journey
Title: Smart Search + AI: An Outcome-Driven Journey from IDP to a Suite of AI
Register at the Columbus AWS meetup: [https://www.meetup.com/columbus-aws-amazon-web-services-meetup/events/313426379/](https://www.meetup.com/columbus-aws-amazon-web-services-meetup/events/313426379/)
Over a billion documents processed. Millions of Veterans impacted. Hundreds of thousands of employee hours saved. Faster decisions. Greater accuracy. More benefits in the hands of our disabled Veterans.
We created Smart Search, the world’s largest consumer of Amazon Textract, right when GenAI began reshaping what’s possible. Since then, we’ve built a suite of AI‑driven solutions that transform this data into real, measurable outcomes—accelerating benefits decisions for our Nation’s Veterans.
Join us for a focused conversation on how an outcome‑driven approach to AI is helping us boost accuracy, streamline workflows, and deliver faster results for those who have served.
This is a follow up to the AWS re:Invent 2023 "Intelligent Document Processing with Gen AI for Public Sector" presentation.
About Speaker: Cameron Williams is a Senior Technical Project Manager and cross-functional technical leader at Booz Allen Hamilton with 15+ years of experience architecting and evolving scalable, cloud-native systems, from greenfield development to complex enterprise modernization. https://www.linkedin.com/in/cameronw711/
**THANK YOU** *Franklin University* for hosting our meetup! To learn more about *Franklin University*, please visit their website: https://www.franklin.edu/
**DIRECTIONS**
Franklin University
Fisher Hall
300 E. Main St, Columbus, OH 43215
Map: https://maps.app.goo.gl/jxjBA2hUmS5qrvhq8
Parking is FREE! Please park in Lot C in front of Fisher Hall. See attached map.
NOTE: Map the address only. When mapping with Google Maps it may use the Fisher Hall at OSU, which is NOT correct.
**Want to sponsor the pizza and/or bar tab?**
Please contact me if you would like to sponsor this meetup's pizza and/or bar tab: angelo@mandato.com
Site Building with Etch (Class 03 of 10) (FEE BASED)
**PLEASE READ THE FOLLOWING IMPORTANT NOTES:**
1. The dates for this series are simply placeholders at the moment. We are working on our 2026 schedule, and adjustments are forthcoming.
2. Each class in this series has an attendance fee.
3. Each class, from BOTH a sign-up and fee perspective, is a separate entity.
4. As the Etch toolset evolves, so too will the class outline below.
**Introduction:**
Our Site Building with Etch class provides detailed instructions on the philosophy of the Etch development framework, as well as in-depth, hands-on instruction on using the Etch environment and associated tools. Anyone familiar with Kevin Geary and the Digital Gravy set of products will tell you that they offer ground-breaking approaches to professional WordPress site development.
As we write this, the Etch toolset and environment are rapidly taking shape, with weekly quantum leaps forward in WordPress development methodologies. As early investors in the Etch product offering and its development process, we are actively testing and evaluating the toolset as it takes shape. We are beyond excited to see how WordPress site development is being modernized, and can't wait to bring this course set to you. It will be a paradigm shift in page and site development within WordPress, as well as moving your development mindset light-years forward.
Join us as we explore Etch and dive deep into development approaches that will genuinely elevate your craft as a website developer and agency provider. Scalable, responsive, compliant websites are now within easy reach, and Etch provides both the platform and toolset to take you there.
**The breakdown of the 10-class series is as follows:**
* Class 01 - TBD
* Class 02 - TBD
* Class 03 - TBD
* Class 04 - TBD
* Class 05 - TBD
* Class 06 - TBD
* Class 07 - TBD
* Class 08 - TBD
* Class 09 - TBD
* Class 10 - TBD
Throughout the class sessions listed above, we cover the following key areas of web development with Etch:
* **Introduction to Etch Interface:**
* Familiarization with the toolset's layout and understanding how to navigate and interact with its various components.
* **Visual Site Building:**
* Techniques for creating layouts using Etch's interface, incorporating sections, divs, containers, and elements to build semantically correct page structures.
* **Styling and Design:**
* Utilizing Etch's styling approach to customize elements, apply global CSS classes for consistent design, and leverage features like Flexbox and CSS Grid for responsive layouts.
* **Dynamic Content and Custom Fields:**
* Integrating dynamic content from custom post types and custom field plugins (like ACF, Meta Box, and even built-in fields) to build data-driven websites.
* **Component Building:**
* Creating and managing reusable components for headers, footers, post type layouts, and other site-wide elements.
* **Performance Optimization:**
* Understanding how Etch contributes to fast-loading websites and implementing performance best practices.
* **Advanced Features:**
* Depending on the class level, it might delve into advanced topics such as conditional logic, interactions, and custom code integration to enable more complex functionality.
The series aims to equip participants with the skills to efficiently build, customize, and maintain WordPress websites using Etch, catering to both beginners and experienced web developers alike.
Dinner at Orale Guey
The restaurant’s website doesn’t have the dinner menu listed. I took a picture of the dinner menu.
Battle of the personal agents
Join the Columbus AI community for a special event.
**Battle of the Personal Agents** is your chance to see what people are actually building with AI agents and personal automation systems. Whether you’re running OpenClaw, Hermes, or a completely custom solution, bring your agent and show the community how it works.
We’re interested in real-world implementations: the problems your agent solves, how you use it day-to-day, how it’s hosted and managed, how you built it, and why you’ve chosen to keep using it. Live demonstrations are encouraged, so be prepared to show your code, architecture, workflows, and your agent performing real tasks.
This is less about polished presentations and more about sharing practical experience, comparing approaches, and learning from one another. If you’d like to present, please contact Chris Slee (via meetup) before the event so we can allocate enough time for everyone’s demonstrations.
Come ready to show what you’ve built, discover what others are doing, and maybe find a few ideas worth taking home.
Whether you’re deep in the field or just getting curious, come connect with others building and exploring AI in Columbus.
Sponsored by [Transform Labs](https://www.linkedin.com/company/transformlabs/)
Sign up also accessible via [Transform Labs Luma](https://luma.com/transformlabshq)
Customer Service Events This Week
Discover what is happening in the next few days
Stop Guessing: A Product Person's Guide to AI Adoption
## 🤝 Host Information
A co-hosted event by ProductTank Columbus & Women in Product Columbus
💡 About the Workshop
AI adoption is stalling across organizations — not because of a lack of motivation or tools, but because it's fundamentally a behavior design challenge.
This hands-on workshop applies proven Behavior Design models and methods to help you move from a vague organizational wish to boost AI adoption to 3-5 concrete, testable interventions you can act on starting tomorrow.
Whether you're a product manager, on a product team, or just someone trying to get AI to actually stick at work, you'll leave with a clear picture of what's worth focusing on, what to ignore, and how to drive real, sustained adoption — no guesswork required.
🛠️ What to Bring
Laptop: Fully charged and ready to go.
AI Assistant: Have your favorite AI assistant pulled up. (Dom will be using Claude, but feel free to use whichever assistant you prefer!)
🍕 Logistics & Perks
Food & Drink: Pizza and drinks provided!
Parking: Plenty of free spaces available on-site.
###
Westerville Queer Coffee Meetup
WQC has weekly Thursday night social nights at the Westerville Java Central. Come and grab a coffee and connect with the community: low stakes, chill environment, and tasty drinks. No registration is required; come as you are.
Columbus Museum of Art, Free Admission Sundays
Let’s meet and wander the galleries! General admission on Sundays is free.
Karaoke at Beeline Easton
You’re Invited to a Karaoke Night at Beeline Easton! If the weather is nice we will be out on the back patio. If not it will be inside :)
🎤 Sing Your Heart Out! 🎶
Join us for an unforgettable night of music, fun, and good vibes at Beeline Easton! Whether you’re a rockstar in the making or just love a good singalong, this is your chance to shine.
Join us and Central Ohio friends
(Formerly cbus 20s and 30s)
🕗 Time: [8pm-2am (close)]
📍 Location: Beeline Easton
Parking: paid parking garage south of beeline or a free lot to the north of beeline!
Bring your friends, grab a drink, and get ready to take the stage! Let’s make it a night to remember.
RSVP we can’t wait to see you there
Saturday Mornings @ East Market
Let's grab some coffee/food and share a morning chat! The East Market has an ample parking lot and outdoor and indoor seating.
Grab a cup of coffee from Winston's Coffee & Waffles or on your way to East Market and meet us on the second floor - table behind or east of the elevator.
Per what this group is about:
"Everyone is welcome! International transplants to Columbus who want to improve language skills, Columbus residents who enjoy talking to people from other countries, and those who would like to discuss international travel and culture, and who enjoy getting together for good conversations."
Sunday Brunch
Sleep in on Sundays. When you've had your fill of pajama-time, roll out and have some tasty brunch with your fellow Humanists!
Customer Service Events Near You
Connect with your local Customer Service community
Drop-In-Person Coaching (In-Person)
Have a small business? Ever wish you could just ask some questions around how to grow your business, get more customers or just know what the freak you are doing with sales?
Now is your chance!! Every month we are hosting the "Ask an Expert" at the Columbus Metro Library, Main campus. I will be there to answer your Sales related questions.
Drop-in for sales coaching designed to help small business owners, entrepreneurs, and sales professionals sharpen their sales approach. Whether you have questions on how to refine your pitch, are looking to close deals more quickly, or are working on building better client relationships, Smashing Your Sales Goals Coaches are here to help.
Drop-in to get expert insights, actionable strategies and real-time solutions to grow your business and generate higher profits.
Drop-In Sales Coaching is FREE + OPEN to the public. No appointment needed. First come, first served.
EPIC Learning created. Accelerate Columbus supported.
General Business Networking - Columbus
**PLEASE BUY TICKETS THROUGH EVENTBRITE. RSVP THROUGH MEETUP IS NOT A TICKET PURCHASE CONFIRMATION.**
Strive welcomes you to 'General Business Networking', Columbus' hottest networking event! We are set in the perfect central location in Downtown for all to join.
Are you interested in business? Want to elevate your career? Meet Consultants, Analysts of all types, Bankers, Software Engineers, Entrepreneurs, and more who are active in the space or are eager to get started.
**\*\*This will be a multi-vertical event\*\***
**There will be professionals with backgrounds in the arts, finance, tech, real estate, healthcare, and more. Come with an open mind, and leave with connections that wouldn't be possible otherwise!**
Pack some business cards and come with an open mind!
Meet your future business partners, employers, coworkers, investors, and friends. You don't want to miss this opportunity to expand your network and create a brighter future.
We will have a space for our event to check-in.
The event will go from 6:00 PM - 8:00 PM (feel free to come at any point in this timeframe).
Name tags will be provided.
Business casual dress code. Job fair attire.
**Remember, it's not who you know, it's who you meet tomorrow!**
We look forward to meeting you at the event!
Sincerely,
Strive Networking Team
*Refund requests are permitted up to 24 hours after purchase, so long as we are not within 48 hours before the event start time. Refunds will be made in full and repaid to your method of payment. Note that we are unable to reimburse PayPal fees.*
*Disclaimer: By attending Strive Networking events you agree to photos/videos taken during the event being used to promote future events.*
BMS-FIFA Social
BMS-CONNECTED Westerville Mastermind & AmSpirit Towne Centre FIFA World Cup Social from 2pm to 7pm at Jimmy V's in Westerville. Please feel free to stop by for a drink, some food, networking and the US vs Australia FIFA World Cup Group D match.
FREE to attend, drinks and food available for purchase. Bring business cards and a friend. 1 S State Street in Westerville.
OVER 50 HAPPY HOUR IN JUNE AT PBR AT EASTON!!!
🔥 OVER 50 HAPPY HOUR at PBR EASTON! 🔥
Looking to meet new people, enjoy great music, dance, laugh, and have an unforgettable night out? Then grab your friends and join us for one of the most exciting Over 50 social events in Columbus!
📍 PBR Cowboy Bar + Smokehouse – Easton
📅 Thursday, June 18th
⏰ 6:00 PM – 9:00 PM (and the fun keeps going!)
This is NOT your typical quiet happy hour… this is a high-energy, country-meets-nightlife experience designed for fun-loving singles and couples over 50 who still enjoy getting out, socializing, and making memories!
✨ What’s Happening:
🎵 Live Music from 6:30–8:30 PM
🐂 Mechanical Bull Riding starting at 8:30 PM
💃 Line Dancing with Instructor from 9–10 PM
🎧 DJ & Dancing starting at 9 PM
🍹 Drink Specials All Night:
$3, $4 & $5 specials!
Whether you want to relax with a drink, hit the dance floor, try the mechanical bull, or just meet a great group of people in a fun atmosphere — this event has something for everyone.
👉 IMPORTANT:
When you arrive, CHECK IN with the host under:
“Doug / Meetup”
to receive your wristband.
🚗 FREE Parking available across from the venue and at the Easton West Garage.
Come when you can, leave when you want… but don’t be surprised if you stay all night!
Let’s make Thursday night FUN again! 🎉
2026 Summer Peer To Peer Session
Join us for our Summer Session of Peer To Peer
Class dates June 16 - Aug. 4, 2026
Register today at:
https://namifranklincounty.org/peer-to-peer/
Microsoft Build - Columbus Edition!
We are bringing Microsoft Build sessions to Columbus Ohio!
The Central Ohio Azure Meetup and Central Ohio .NET Developer's Group (CONDG) are coming together to bring some of the labs and breakouts from Microsoft Build to your backyard. In this free, 1 day event, you are going to Build stuff with us!
And yes, there will be free food.
Please RSVP via [Microsoft Build //localhost:columbus | Microsoft Reactor](https://developer.microsoft.com/en-us/reactor/events/27247/).
AI Agents 101: How to Make ChatGPT Do Actual Work
Most people still use AI like a search box: type one question, get one answer, repeat.
But the next step is AI agents: systems that can take a goal, break it into steps, use tools, remember context, and produce useful work for a human to review.
In this beginner-friendly session, we’ll demystify what AI agents actually are — without hype or jargon. We’ll walk through practical examples of how agents can help with research, planning, writing, coding, operations, and personal productivity.
We’ll cover:
* What makes an AI “agent” instead of just a chatbot
* How agents break tasks into steps
* Where agents are genuinely useful today
* Where they fail, hallucinate, or need human review
* How to design simple AI workflows for your own work
* A live demo of an AI agent-style workflow from start to finish
No coding experience required. This is for anyone who wants to understand where AI tools are going and how to use them more effectively right now.
LOGISTICS AND PARKING:
The talk starts at 7:00 PM. The first half hour is reserved for everyone to get set up and mingle. Free pizza and drinks!
The cheapest parking option is to find street parking, which will only cost you a few bucks. Otherwise, park in the nearby veteran's museum lot for $8. It's highly recommended you avoid the nearby $15 garage parking.






























