User Research

**DC Service Jam is back.** This March, SD:DC is hosting the DC edition of Global Service Jam 2026 week. We are part of a worldwide movement of designers, strategists, and curious minds who come together to build real service concepts from scratch. From **Saturday March 14 to Sunday March 15**, you'll work in a small team around a secret theme revealed at kick-off. No briefs, no client. Just hands-on design, rapid prototyping, and plenty of Post-its. This year we're bringing AI into the mix. Throughout the weekend we'll look at how AI tools can support service design work, as a sensemaking tool, to build artifacts faster, and to push prototypes further. **WHAT TO EXPECT** **Saturday March 14th** * **9 - 10am:** social / breakfast (theme reveal + team formation) * **10am - 6pm:** full day of research, ideation, and prototyping (meals provided) * **6:30pm (optional):** social / happy hour (nearby bar) **Sunday March 15th** * **9 - 10am:** social / breakfast * **10am - 12pm:** finalize prototyping & storytelling * **12pm - 2pm:** present your work and share what DC made with the world **WHO SHOULD COME** You don't need to be a service designer. If you're a UX or product designer, strategist, public servant, researcher, or just someone curious about how services actually work, you're welcome here. **LOGISTICS** * **Dates:** Saturday March 14th & Sunday 15th (ending at 2pm) * **Venue:** SteamPunk, McLean, VA * **Capacity:** 50 spots only (first come, first served) * **Attendee fee:** $60\* (covers meals, materials, and space) *\* If the fee is a barrier for you, we have a limited number of discounted tickets available, just reach out to Sergio Venegas directly for a code.* **WHAT TO BRING** ✔️ An open mind and a willingness to make things ✔️ Laptop and charger ✔️ Curiosity about Service Design (no experience needed) **Follow SD:DC on LinkedIn and @DCServiceJam on Instagram for updates!** \*\*\* Many thanks to our host and sponsor, **SteamPunk** *Design. Disrupt, Repeat. Steampunk is anchored by a startup culture with a customer-centered delivery approach. We put our Federal government clients in the center of everything we design, develop, and deliver to drive high quality mission impacts and user experiences at speed.*

**Agenda:** * 6-6:30 pm: Networking and food/drinks * 6:30-7:15 pm: Announcements and presentation * 7:15 pm-7:30 pm: Q&A and close-out **Hacking the Stack: Using OpenSearch Dashboards as an Application Framework** Most developers treat OpenSearch Dashboards (OSD) strictly as a visualization layer—a place for charts and graphs. They are missing the bigger picture. OSD is a powerful, untapped environment for full-stack application development. In this session, we peel back the architecture of **an enterprise-grade risk, compliance, and security platform built entirely *on top of* OSD**. We moved beyond simple plugins and pushed OSD to its limits to create a seamless, interactive application experience. Join us for a deep dive into the engineering reality of the OpenSearch stack, including: * **The Analysis:** Why the OpenSearch stack beat out the competition. * **The Build,** **Beyond Visualization:** How to implement custom React components to build complex workflows and interactive UIs within OSD. * **The Integrations:** Integrating Wazuh for agent management and ingesting data at scale. * **The “Gotchas”:** Honest, real-world lessons on data handling, state management, and what to look out for. **If you are ready to push your plugins from “reporting tools” to “robust software,” do not miss this session!**

RSVP here: **[https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=](https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=)[RHCTN1260000475092](https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=RHCTN1260000475092)** Is configuration drift silently killing your stability? Join us for the next Red Hat User Group (RHUG) event in Washington D.C. and discover the future of IT infrastructure management with Red Hat Enterprise Linux (RHEL) 10 Image Mode. This isn't just another operating system update—it's a new paradigm. You’ll learn how to treat your entire OS as a versioned, container-native artifact, bringing the speed and control of DevOps to your foundational layer. **Event Highlights:** * Deep Dive: Deploying and maintaining a truly immutable, compliant operating system. * Expert Insight: How to use familiar container-native tools to build bootable RHEL images. * Networking: Connect with peers, Linux administrators, security engineers, and infrastructure architects. Don't miss this opportunity to transform your IT services. Date: Wednesday, March 26, 2026 Time: 12:00 PM – 3:00 PM EST Location: Red Hat Tysons Corner, McLean, VA Secure your spot today and get ready to eliminate operational "noise" for good. We look forward to seeing you there! Your RHUG Team

Leads come in, but they don’t move. Prospects engage, but they don’t convert. Customers join, but they don’t stay. And most teams are guessing where the breakdown actually is. At this DC Marketing Tech Talks event, Geoff Livingston will walk you through a practical, end-to-end AI workflow designed to help you identify and fix the gaps in your customer journey. This session is about using AI to analyze how buyers are actually moving through your funnel, uncover where engagement drops off, and turn that insight into measurable improvements. You’ll learn how to: * Map your real customer journey * Identify friction points across your lead funnel * Use AI to analyze messy marketing data in a structured way. Geoff will show you how to turn disconnected touchpoints into a clear picture of behavior, how to surface usable insights, and how to feed those insights back into your campaigns to improve performance. This session will give you a detailed playbook. You will see the specific tools, the specific processes, and the step-by-step structure to implement this workflow inside your own organization. From auditing your journey to identifying measurable gaps, to prioritizing the highest-impact fixes, to building a repeatable optimization loop, you will walk away knowing exactly how to execute this approach from start to finish.

**RSVP here: [https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=](https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=)[RHCTN1260000475092](https://reg.experiences.redhat.com/flow/redhat/3558153/redhatfieldeventspreregnoappform/page/landingregistrationpage?sc_cid=RHCTN1260000475092)** Is configuration drift silently killing your stability? Join us for the next Red Hat User Group (RHUG) event in Washington D.C. and discover the future of IT infrastructure management with Red Hat Enterprise Linux (RHEL) 10 Image Mode. This isn't just another operating system update—it's a new paradigm. You’ll learn how to treat your entire OS as a versioned, container-native artifact, bringing the speed and control of DevOps to your foundational layer. Event Highlights: * Deep Dive: Deploying and maintaining a truly immutable, compliant operating system. * Expert Insight: How to use familiar container-native tools to build bootable RHEL images. * Networking: Connect with peers, Linux administrators, security engineers, and infrastructure architects. Don't miss this opportunity to transform your IT services. Date: Thursday, March 26, 2026 Time: 12:00 PM – 3:00 PM EST Location: Red Hat Tysons Corner, McLean, VA Secure your spot today and get ready to eliminate operational "noise" for good. We look forward to seeing you there! Your RHUG Team Questions? Email [rhug@redhat.com](http://rhug@redhat.com/)

**Agenda :** * 4.45 to 5.00 PM ET: Food and Networking * 5.00 to 5.50 PM ET: "Data Science & Machine Learning with Microsoft Fabric" Hello Everyone! Please join us for our March 12th edition of the AI-ML MeetUp. **Please note this is an in-person meeting and light refreshments/food will be provided. You will need a government-issued ID to enter the facility.** **Title:** Data Science & Machine Learning with Microsoft Fabric **Description:** Explore Microsoft Fabric’s integrated Data Science experience across ideation, preprocessing, modeling, & deployment. Learn how to ingest and prepare data via OneLake and Lakehouse, leverage Notebooks, Data Wrangler, Spark, SynapseML, MLflow for experimentation, & operationalize predictions with batch scoring and Power BI direct integration. Also, learn to build generative AI Q&A systems using Fabric Data Agents. **Location:** The meeting will be hosted in the Applied Information Sciences ( AIS ) office in Reston, at 11440 Commerce Park Dr # 600 · Reston, VA. The location is also right off the Silver Line metro's Wiehle-Reston Metro Station. **Parking:** Parking is paid and can be validated at the AIS office reception. We will meet in Room Lake Anne. We hope to see you all there!!!!

This training is designed for real estate agents who want to learn how to play the Agent Investor game. The goal of this training is to help you flip your income into ownership. ━━━━━━━━━━━━━━━━━ **Traditional buyers transact once every 7–10 years. Investors transact 3–10 times a year.** If you want predictable income, consistent deal flow, and a long-term wealth ecosystem, you don’t need more leads—you need a better list: a database of committed investors who buy repeatedly. The Investor Goldmine teaches you how to build, grow, and activate an investor database that becomes your most valuable asset in real estate. Instead of competing for one-time transactions, you position yourself as the Agent Investor—someone who understands strategy, leverage, and wealth building. In this session, you’ll learn the proven systems to build your investor list from scratch, including: * Where to network to meet real investors already buying * A simple “one lunch a week” strategy to build relationships fast * How to use giving and social currency to become the trusted connector * How absentee owners and business owners can become your best investor pipeline * Why community accelerates database growth—even if you don’t run one You’ll also get a clear activation plan to start growing and converting your investor database immediately. Because the model is simple: Build the list. Call the list. Market to the list. And your income becomes repeatable. ━━━━━━━━━━━━━━━━━ **Did you miss it?** [Watch all GRID Reston event playback on YouTube](https://www.youtube.com/playlist?list=PLOTh5kxLLJI1G3VH6Pqhlhu0uTA8yrdpi) ━━━━━━━━━━━━━━━━━ **Join the GRID Facebook Community** [Join the online GRID community here](https://www.facebook.com/groups/gridinvestor) to post deals, ask questions, and connect with other investors across the globe.